I ordered the Black Sense Maternity and delivery was smooth and fast. The tights could be really good if it wasn’t for the very sharp and thick seems and edges that makes them uncomfortable to wear co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
aim'n is the creative expression of our childhood dreams and values. It´s a devotion to positivity to empower women worldwide to believe in themselves and their potential. aim'n is a Swedish activewear and athleisure brand that was founded with the dream of motivating and activating women to a healthy lifestyle and to follow their dreams and listen to their hearts. We create innovative and durable products - to be worn 24/7, both for everyday life and training. Shop activewear for women online, tights, sports-bra, tops, leggings and much more at aimn.com.
Sweden
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shipping was superfast to the U.S. I love how warm the verbier jacket in espresso is. I sized down on the jacket and got the L normally I would get a XL. The stretch thermo ski pants in espresso I purchased in my normal size XL because I wanted the extra room. It feels so well made, stylish, and warm.
Reply from aim'n
I ordered the Black Sense Maternity and delivery was smooth and fast. The tights could be really good if it wasn’t for the very sharp and thick seems and edges that makes them uncomfortable to wear compared to other tights I have. Maybe they get softer over time but after the first few washes they are still rough. I also wish they had some pockets.
Reply from aim'n
I ordered rain boots based on size guide (in my normal size), but the boots were way too small. I’ve sent the boots back over two weeks ago, and only got an email saying that the package has arrived to some terminal and it might take 3 weeks from that day to get the money back?! Not happy with the size guiding nor the returning process.. Such a pity because the boots seemed very nice otherwise.
Reply from aim'n
Reply from aim'n
I love this store. The best compression, comfort, quality! The shipping to Canada was fast, and cisterns service was great. I just bought 5 new items from here but had some pants and biker shorts I bought about 3 years ago. No pilling , they fit the same, in perfect condition and I wear them a lot!
Reply from aim'n
I would not recommend ordering from this store.
The return process is extremely frustrating and unnecessarily complicated. There is a lot of back and forth by email, but I keep receiving the same generic response instead of any real help. It feels like they are not properly addressing the issue.
Returning items is also very inconvenient. You have to print the return label yourself, which is annoying and outdated. The whole process takes too much time and creates unnecessary stress, especially if you simply want to send something back.
The return period is only 30 days, and with the slow and difficult email communication, this makes the experience even more stressful.
Reply from aim'n
Fast delivery to US, good quality of clothing, improved return experience.
Reply from aim'n
I love everything that I bought. Had to change my pants because of the length and wonderful Sarah helped me to arrange it very quick and with same discount I bought my other pants at sale. I for sure will buy more from them.
Reply from aim'n
I've ordered a sweatshirt, a pair of sweatpants, and a jacket from aim'n, and while I love the design, the quality has been very disappointing. For the price you pay, I expected top-quality sportswear, but it turned out to be of similar quality to what you can buy at any mass-market store for a fraction of the price. After several washes, the sweatshirts and pants look worn and old. I won't order from them again.
Update: I replied to your request with the information you requested, but I haven’t heard back. Here are the numbers of the orders: NL2137794 and
NL2127722.
Reply from aim'n
Great Communication, always replies to queries straight away.
The product is good quality and great styles. Bought several jackets and tops and love them all.
Reply from aim'n
Reply from aim'n
Fantastic quality, material and designs. They dont hang or slip like the stax and crz yoga brands do. Ive bought from aimn a few times. Their tights are my go too.
And its also warm yet breathable, especially their mid and 3/4 tights.
**My only feedback is the longsleeve top and the black and white jumper hugs around the neck too much which isnt comfortable. A V shape near the neck would be much better where it still covers the whole chest without hugging around the neck. **
Reply from aim'n
Ordering process is a swift. Delivery is fast! Size is consistent with the rest of Aimn tops I already owned, except the one shoulder top which is half a size too small. Also, the bra pads are really too thin. I can see my n*****s through them.
Reply from aim'n
I’ve been a Lululemon fan for many years but the set I just bought from Aim’n beats it. The shape seamless leggings are a fantastic fit that offer great shaping to the booty and abdomen. And the long length is perfect for me as a tall woman. And this activewear not only looks great but is super comfortable. Very happy with my purchase!
Reply from aim'n
I’m genuinely disappointed.
I love the product itself, but the customer support completely ruined the experience and made sure I won’t be ordering again.
I made a mistake with the delivery address (auto-filled from my card) and contacted support as soon as I realised it. Instead of any real help, I received a polite-but-cold reply saying they can’t change anything, that it’s not their responsibility, and that if the parcel is returned, the shipping costs will be deducted from my refund.
So basically: no solution, no attempt to help, no ownership — just a reminder that I might lose both the product and part of my money. Wrapped in emojis and “have a lovely day”.
What’s most frustrating is that contacting support actually made things worse. I would have been better off staying silent and just hoping for the best. That’s a terrible sign for customer experience.
Mistakes happen. Good brands help you fix them. This one clearly doesn’t.
Great product. Very poor service. I won’t be buying again.
Reply from aim'n
Can’t believe it I have spent over $200 on my order I received only the confirmation email of my order and nothing else it’s been over a week so I email still no reply I find aimns number ring them had to deal with the rudest worker in my life she did not want to help me at all come to find out my parcel has been delivered (I don’t have my parcel) I have had no dispatch email no tracking number no delivery email nothing the number I rang for aimn told me there’s nothing they can do and I have to wait for aimn to email me back iv been waiting 3 days still nothing iv lost over $200 and have no clothing that I ordered what a rip very disappointed who will remedy this situation because iv have never ever brought off line and had no dispatch or tracking number
Reply from aim'n
Super fast shipping, arrived within 24 hours. Great points/voucher system. Quality comfortable clothing. Have purchased many items from here.
Reply from aim'n
Ordered a ski jacket; the pink puffer, and the quality was so poor... For that price you would have expected it to be much ticker and with better lining, but the material felt really cheap and wasn't warm at all. Every other ski brand would be better: protest, roxy, lutha, nikkie, goldbergh, brunotti. Just don't go for this one... Cheap and not worth it.
Reply from aim'n
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.