Cecilia

In 2003, I had a drainage company round my house to fix a broken underground drain pipe.

In this month of July, I employed Pro Drain Ltd to carry out a CCTV survey of my gullies which they did in the most transparent, comprehensive and educational way. I know more about my drainage and associated issues. I am impressed with their service and communication through out. They will surely get the contract to carry out the repair work.

Just received my package delivered by InPost UK. Very happy and satisfied with the service.

I love TrustPilot platform because it allows you to write as much as possible about issues of concern and no restrictions, as long as it’s genuine.
TrustPilot is trusted by all users. I recommend it particularly if you struggle to get a response from any service providers. Just call them out on this Platform and they will respond. A reliable service.

Yes, EVRi delivery service was rated bad in the past but their recent delivery service has improved significantly. They now have new delivery drivers happy to serve their customers. I hope they will keep it up.

Love this seller of preloved books. They are not only protecting our environment by preventing books from landfill dumps, they are helping students including me to save money on books. I thank them for their service.

I don’t shop with this company any more because they knowingly send you wrong orders or size and made you bear the cost of returns. It’s diabolical!

Good service and fast delivery.

Love this fashion house. Reasonable prices and quality items always.

I am tired shopping at Land’s End because their sizes are never right and that means returning the items at your own cost on top of delivering charges. Why should I have to be out of pocket each time I shop with them? They want to sell in Europe, the onus is on them to do European and UK sizes. The clothes always come either in small size or large size. Yes, they do sell quality stuff!

I left Octopus because of their unusual billing system and their overwhelming emails trying to hoodwink me into installing a smart meter. I do send my monthly meter readings on the agreed date in the morning. I do pay my monthly bills in full and never in arrears. So, I do not need a smart meter that incorrectly bill customers plus other problems associated with it.
Unfortunately, EON NEXT had its own issues. That's the reason why I switched back to OE in December 2025 as they were cheaper at that time. Then, I discovered that OE did owe me some £54 they never refunded to me when I left. Instead, they purport to put the money towards my bill. What if I didn't switch back to OE, what happens to the money? I decided to ignore.
Having switched back to OE, I noted their billing system has gone from bad to worse. And I am fed up to be haggling with them every month over simple arithmetic. They have done it again this month of June failing to show the credit balance they owe me in May and in June statement/energy account. May bill was £167.52, DD £200, credit balance of £32.48 is not shown on my account. June bill was £116.94, DD £200, credit balance £83.06. Total credit balance owe to me = £115.54.

I have resorted to this platform to make my point because OE don't really care about their loyal customers including myself and I am hopping they would take matters seriously upon reading this review.

Review Update

How can OE deny knowing about me being their customer? So, who in that company has been sending me monthly bills and taking payments out of my bank account? I have provided details they requested and hopefully, they would now own up.

In early January, I saw advertisements on YouTube about Arialief natural formula for the relief of Neuropathy pain and other ailments commonly associated with OAP as I was experiencing and nothing I’ve used seems to work.
I thought there’s no harm in trying this product for myself and be part of so many happy pensioners in US and Canada who are enjoying the benefits of Arialief natural formula. Although, the product is pricey, I made a decision to purchase some and I couldn’t believe how fast it started to work and I could now sleep at night without the endless pain in my hip down to my lower limbs. In fact, I feel much stronger and healthier than I’ve ever been and it’s down to Arialief natural formula. It’s working and may it continue!

As an OAP, I am trying everything and anything to keep healthy. So, when I saw advertisements about Hydrohealth and how it can help fight certain ailments in our bodies, I decided to invest in it even though I was sceptical.

When I received my order, I emailed my concerns and Gail quickly replied reassuring me with such empathy that I felt so glad to have bought hydrohealth water bottles. It’s been exactly one week that I started to use my bottle and I can confirm that it works. I have actually noticed some improvements around inflammation that was ravaging my whole body. It has boosted my energy and strength. Thank you so much Gail for your understanding and support. Please keep it up

The delivery driver arrived as promised, waited for me to open the door and handed the package to me. He was excellent.

The process was smooth and transparent. I received my order within a reasonable period and the price of my medication was reasonable too. Thank you.

This afternoon, I had a doorbell and when I answered there was no one but I could see a white van parked on the other side of the road so as I walked over to the van to find out if he was the driver that came to my property, but he drove off down the street. Then I saw a small parcel from Amazon left by the dwarf boundary wall and my gate wide open. I ran down the street to the van and spoke with the driver who confirmed to me that there was no answer hence he left the parcel by the wall, which in my opinion is dangerous as it could be stolen or damaged by the rain if I had been away on holiday. I told him to return the parcel next time if no one answer the door.
I’ve received Amazon delivery notification which says that my parcel has been delivered put through the letterbox. What a big fat lie of the year this guy has told? I have a picture to share showing the position of the parcel, and I would like someone to tell me if that resembles a letterbox???

Just a while ago, my neighbour across the road popped over to inform me that he saw a delivery driver put a small package in front of my letterbox, took a picture but took it back and left it by the boundary wall. I was hysterical and angry that the delivery driver could be so diabolical just to cover up his lies and poor behaviour.

I decided to share another of my bad experience with Amazon delivery drivers as it appears Courier services in England have gone horribly wrong. The calibre of delivery drivers they employ doing the jobs are not only dishonest, they have criminal tendencies and l am tired and sick of it. I hope Amazon UK will react to this latest scam and fraud, as I want them to sort out their workforce.

In the last few months, I have rated Evri courier service 5 Stars but their recent performance is a cause for concern, and I want to share my experience.
Everi was supposed to deliver a parcel from J D Williams to me. The parcel was NEVER delivered to me, but Evri decided to returned the parcel back to the shipper, and the shipper contacted me seeking to know "why I am returning the parcel." I was shocked to learn that the parcel I have been waiting for had been returned without my consent.
I reported the matter via Evri Chatbot and subsequently, sent an email to their customer team member who contacted me on another matter. Evri has not responded to my complaint and I feel ignored. I want to know why Evri acted in the manner that they did?
I thought Evri courier service had improved but with what they have done, I am worried and I need apology for a very bad service.
I hope they will now respond when they see this review here on TrustPilot.

It appears “Yodel” has restructured it Courier Service business for the better. I am alleging this because of my recent experience with Yodel Courier Service. A Yodel Courier delivered my parcel without any of those problems synonymous with “Yodel Courier Service” that customers once dreaded.
This time around, the delivery driver was so calm, polite, respectful of me and property. The driver was on time.
I was apprehensive when I found out my parcel was to be delivered by Yodel Courier Service but my fears were unfounded. Please keep it up my Yodel!

Love their product bought recently.

My parcel was delivered exactly as they promised, and the driver was polite and respectful of me and my property. He followed instructions to the letter. I am very pleased with the delivery and I hope Yodel delivery drivers will continue to provide courier service in this manner.
Very pleased.

Since I discovered Wob, l have saved money on books that would have cost more to purchase from the main bookstores. Wob sells both new and preloved, which are in good condition, and one is spoiled for choice. I would always peruse Wob’s website before looking at other sellers’ websites and that’s if I can’t find what I want in Wob.
Wob is saving books from landfill sites and I personally love that.