MR D FOWLER

Hello, Thank you for your review. We're sorry to hear you're still waiting for your postal paperwork. We've requested the documents to be re-sent, and they should be with you as soon as possible. Thank you for your patience.
Thanks,
Kate.

Good Afternoon

Thanks for your great review and comments!

Regards,
Natasha.
Customer.relations@apc-overnight.com

Hi Mr. Fowler, I'm sorry for any inconvenience caused to you. While we strive to keep our wine stock available, there are instances where certain items may run out unexpectedly. In such cases, we'll contact you to discuss suitable alternatives. Our goal is to balance affordability with the high quality of the wines and services we strive to deliver. Some of our existing deals and offers would become unsustainable if further reductions were implemented. Nevertheless, we continuously review our pricing structure to ensure that our customers receive the best possible value for their money. We appreciate your understanding. Thanks

Hi!

We will strive to keep up these high levels of customer service!

Richard,
Arnold Clark

Hi,

Thanks for sharing your review. Your feedback is important to us. We welcome all feedback and value all of our customers' opinions, so we will make sure your comments are passed onto the relevant departments and engineers to look into it - but it's great to hear that you are overall satisfied!

If you have any queries, be sure to speak to our live chat agents. They are available around the clock and will provide further assistance. From booking a service, to inquiring about our policies, our live chat agents can provide you guidance to make your online experience as smooth as possible.

Thank you once again.