Easy to set up step by step, not a bad price for what I have, dearer than another one I have with another insurer whom I tried but were asking silly questions like whys the house empty answer "because... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have admiral home insurance and recently had to make a claim. The claim handlers were great. Really helpful, reassuring and explained everything clearly. The claim has been dealt with very quickly... See more
Company replied
Agent Fay talked me through everything making my decision to accept the quote for insuring my car easy.She also offered me additional offers for home insurance and multi car insurance which i shall... See more
Company replied
The staff member who helped me was friendly, efficient, and very patient. I’d had problems creating a login for a new policy due to the situation being complicated by a previous but currently defun... See more
Company replied
Company details
- #94 of 139 best companies in Insurance company
- #38 of 68 best companies in Car and Motor Insurance Agency
- #22 of 43 best companies in Home Insurance Agency
- #153 of 227 best companies in Insurance agency
- #11 of 32 best companies in Pet Insurance Company
- #52 of 67 best companies in Travel Insurance Company
Written by the company
Admiral was launched in 1993 and is now one of the UK’s largest providers of insurance. As well as car and home insurance Admiral offers black box insurance with Admiral LittleBox and is the home of MultiCar for households with more than one car to insure. For anyone who has to insure their home and their car, Admiral offers MultiCover, designed to cover all your vehicles and home on a single policy giving you a discount on your premium and the ease of one renewal date. Whatever the type of insurance, Admiral’s aim is to give great service and value for money to UK consumers.
Contact info
Tŷ Admiral, David Street, CF102EH, Cardiff, United Kingdom
- www.admiral.com
4.5
Excellent
160k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service was quick accurate and great…
Service was quick accurate and great price. Once decided to go for offer it ran very smoothly with no problems
6 September 2026
The staff were great
I got a good price for my son and I through multi car.
Great service
5 September 2026
Using Go Compare Admiral came out the…
Using Go Compare Admiral came out the cheapest premium by far
6 September 2026
The agent was very well informed…
The agent was very well informed explain the details of the policy and the available discounts in great details.
6 September 2026
Megan was clear and concise
Megan was clear and concise. Covered all aspects thoroughly and without rushing us.
She was easy to understand and spoke with an understandable voice.
Did a very good job
6 September 2026
As it’s the first time that I have a…
As it’s the first time that I have a policy of my own, it was quite easy to decide because of the other things that are included in my policy
6 September 2026
Fast and good
6 September 2026
Amazong custmer service and very helpful
6 September 2026
Brilliant consultant on the end of the…
Brilliant consultant on the end of the phone. They went above and beyond.
4 September 2026
Still waiting for postal paperwork
2 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Admiral Insurance
Hi Sharon, We appreciate your feedback and understand that some aspects might be challenging for those less technically inclined. We are always working to improve user-friendliness. Check out our social channels for advice, tips, and fun competitions!
Facebook – https://www.facebook.com/admiralUK
Instagram - @admiral_insurance_uk
Admiral Social Media Team 💙
Suitable cover
The price was better and the coverage was better. Easy to purchase on line.
4 September 2026
Reply from Admiral Insurance
Hello, Thank you for your review. We're pleased to hear that you found us as good as any online company and that your experience met your expectations. We appreciate you taking the time to share your feedback and thank you for choosing Admiral.
Thanks,
Kate.
Best prices with great cover
Best prices with great cover . Really difficult getting a good price on a 2nd car with having to start from 0 no claims discount
1 September 2026
Admiral insurance was helpful
Admiral insurance was helpful, but do be sure to read everything carefully,
Only thing I would like is less options, for me insurance is to cover you and your car, all the options don’t help choose
4 September 2026
Reply from Admiral Insurance
Hello Mark, We appreciate you taking the time to share your feedback. We understand that having many options can sometimes feel overwhelming when you're simply looking for straightforward coverage. We are always working to simplify our offerings and make the selection process clearer for our customers. Your input is valuable as we review our product presentations. Check out our social channels for advice, tips, and fun competitions!
Facebook – https://www.facebook.com/admiralUK
Instagram - @admiral_insurance_uk
Admiral Social Media Team 💙
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.