Laithwaites Reviews 109,166

When I placed my order I paid extra for next day delivery. My order arrived a day late plus Yodel left it on my front step instead of ringing the doorbell or putting it inside my storm doors. I messag... See more

My personal advisor Claire is a huge asset and guides me through every time . She knows my preferences and points me towards offers etc . A long time help . What a great idea Laithwaites to add th... See more

The wines, which I have been drinking for nearly 40 years now, have always been the best quality at a sensible price. Recently I ordered a case with a free magnum included. However, when I checked the... See more

Our wine advisor is so helpful and always contacts us when our favourite wine is on offer. All of their wines are good . They may be more expensive but they are certainly worth it for those special oc... See more

As usual Tom Ager was excellent as our wine advisor. x3 cases of Cabalie at an extremely good price per bottle, are ideal as Christmas gifts. Unlike previous prompt deliveries, the courier, Yodul onl... See more

The wine, as always, is first class. My only issue is with Yodel. Drivers continue to ignore instructions on where to place their deliveries and place the wine in front of the door in full view of the... See more

The wine is always good and there is a wide selection. They live up to their claim if the occasional bottle turns out not to be. The orders are despatched promptly. They are let down by the delivery... See more

I've used Laithwaites as a member for a number of years and have always been impressed with the quality of wine we received and the promptness of delivery. We recently tried a Portuguese red called 'L... See more

Ordering my first case was made so easy via Stuart B. Excellent! My disappointment lies with Yodel who damage the case and so didn’t deliver. They did not contact me to explain but expected me to tr... See more

We have used Laithwaites for many years now. Don, our wine expert is excellent and never fails to find us new wines to try. My husband is a bit "stuck in a rut" when it comes to wine but is coming r... See more

As a long term customer we have always found value for money and their service and quality of wines has never wavered. Delivery sometimes was disappointing but they have worked on it and now it work... See more

Having grown tired of wine I don’t enjoy, I decided to drink less and spend just a little bit more to make sure I enjoyed the wine. Laithwaites are always spot on with looking after customers (me) an... See more

I have been a Laithwaites customer for well over a decade. Behind that, I have had a lifetime of wine enjoyment, experience and exploration. Laithwaites have become a great contributor to my pursu... See more

Laithwaites are always quick to deliver excellent wines with a great selection to choose from. Unfortunately, within my last delivery, I received a case addressed to someone else instead of what I ha... See more

As always Laithwaites were brilliant. Diana Waite our lovely wine advisor and go to person, gave us the heads up for this new case, what we have tried so far has been delish and yes our wine rack is l... See more

Your wines are generally of excellent quality and when on offer well priced. I have been a customer for over 40 years. In that time I have had some extremely good wine advisors, however my recent one... See more

Good price, quick delivery and excellent wine. However, this is the 3rd consecutive delivery that arrived without my premiere wines. It is the 3rd occasion I have had to phone Laithwaites to send out... See more

Brilliant wines and Xmas advent calendar, but I was surprised to receive an email saying that my "unlimited membership" was about to expire and wound need a payent of £29.99 to be renewed. As, to my k... See more

Rather than knocking on the door & waiting to hand over the wine, the driver first placed the boxes in a woodshed on our drive, then knocked on the door to inform my partner where they were. She had t... See more

Have been with Laithwaites for several years always good value with some great deals on my favourite wines - prompt delivery - reps call periodically and are courteous, informed without being pushy ..... See more

Great wine at competitive prices. We use Laithwaites regularly and have never had a wine we do not like. I was disappointed that the wine was delivered on 2 separate days even though it was only 1 or... See more

I select and order a favourite wine, often when special offer is available, Laithwaite’s deliver when they said they will. Thats the way it should be, and it is!

I've not yet got around to sampling the dozen whites - plus the two bonus bottles - that Laithwaites sent me, but on previous experience I'm sure they'll be excellent. And they arrived good and fast!... See more

Some great wines, I've been buying for about 10 years now....BUT using gift vouchers is a pig! You can't use more than 4 for one purchase, and the system doesn't remember and keep in your account/wa... See more

I was able to buy my favourite wine, only available from Laithwaites, at an excellent price and am now involved in making inroads to the 3 cases I bought! The wine was delivered within thw specified... See more

Made two orders,each arriving on named days,both arrived on time and on good order.Have been using Laithwaites for longer than I can remember and have never been let down.

Laithwaites are incredibly reliable with the quality of wine, reasonable prices and quick delivery. They also have great people on hand to help over the phone should you need which is so rare these da... See more

Excellent customer service from My Wine Advisor. The wines offered were lovely and Kate Morrissey was very helpful in both the selection and the payment. Not pushy at all. Thank you

Very easy to use website. The delivery pass is VERY good value. Good selection of wine - but they need more Organic wine! The wine sommelier Joss is lovely - and has excellent wine that is... See more

Good choice of wines, quick delivery. Downside is cost of postage- I do not like having to buy into regular orders to get free delivery.

The wine is fantastic! The delivery is not so good. The box labeled as wine was left on the door step for anyone to see as they walked pass the house. No point in having a label saying "if not in d... See more

I was unable to place an order on-line due to the Vodafone outage, so I phoned the order through. As usual the staff were extremely helpful, thanks.

I've been with Laithwaites for several years now and the wines I order are excellent. Furthermore, the case always arrives exactly as stated by Yodel's tracking system.

Half-price champagne! What's not to like? And all done and dusted in one short phone call to my personal Laithwaites' wine advisor, Shannon Bowden. Terrific!

Excellent company to deal with,with friendly and helpful staff. They offer a great range of wines to suit all budgets . It's so easy to place an order too and help and advice is always available. Woul... See more

I am very fortunate to have Ben looking after my account and keeping me advised on the wine, and even spares time to enquire about my health. Laithwaites.co.uk always keep me posted on offers and I ha... See more

Wine as ordered arrives; I taste it, and if it satisfies, I am very pleased. For instance Hunter's Sauvignon 2025 is delicious and I will buy more - BUT 2025 - I haven't tasted 2024 priced at £17.99... See more

I have been dealing with Laithwaites for many years now and all of my dealings have been positive from the delicious wines to the service received from Tom our go to expert. Deliveries are always on... See more

I have bought wine from Laithwaites for a number of years. I have always found them to be reliable and provide good service. The general quality of the wines they provide is great and represents... See more

Have been a member for many years. Always great service and excellent wines. Doug my advisor is friendly and knowledgeable.

I have been using Laithwaites for many years and never had a bad bottle. My wine advisor is always helpful and the wine is very reasonable, especially the offers.

Diana phoned me and was exceedingly good at her job very polite and knowledgeable interesting too. I will certainly be buying wine from her in the future.

A big thank you to Matthew Armitage for advising me on the wines to get - he got me some real bargains and very nice to!

Extremely helpful adviser who takes time to find the best offers for me.He explains the grape variety and why he thinks I will like the selection.

Wine good but payment process fraught with difficulty ( was this because payment card had expired and system didn’t want to accept new card??

A 1st class service as always. Helpful and friendly personnel, easy to access web site and swift delivery. What's not to like?

Excellent and speedy response by customer service to my query, ( delivery not recieved). Wine well packed

Claire has been excellent in helping to choose the right selection of wines

We have been customers of Laithwaites for many years. The wines are always great value and we loove their big black red wines

Laithwaites offer some excellent wines at great prices. Possibly the best part of their service are the excellent advisors. Katie knows what wines to recommend, finds the best deals and keeps me up to... See more