The Wine Society Reviews 

6,033
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,989 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the truly extensive selection of quality wines available to suit almost any budget alongside very competitive pricing structures. Consumers also deeply appreciate the reliable and completely free delivery service, noting that their orders arrive promptly and efficiently. Buyers consistently point out the helpful and courteous staff who provide useful descriptions and expert recommendations. However, some people mentioned occasional problems with external couriers leaving heavy boxes unattended directly on doorsteps or driveways instead of safe places. A few reviewers also experienced isolated issues regarding damaged packaging or missing items during transit.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting that deliveries are consistently... See more

Product

Consumers find product to be positive and consistently reliable, with a vast and interesting selection of... See more

Price

Reviewers highlight positive aspects of price, consistently praising the ultra-competitive and fair pricing... See more

Value for money

Customers consistently report positive experiences with value for money, highlighting the wide selection of... See more

Service

People report high satisfaction with the efficient and knowledgeable service provided. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An excellent range of wines at reasonable prices. Good for everything from basic wines through to high-end esoteric ones. Good selection of en primeur wine offers and sensible cellaring facilities t... See more

Company replied

Rated 5 out of 5 stars

Excellent in all respects. The Wine Society is a 'not for profit' co-operative and a 'Which' recommended provider. It has a very wide range of wines and prices, from 'house wines' to fine wines, which... See more

Company replied

Rated 5 out of 5 stars

Efficient and helpful ordering over phone. Delivered promptly until this time, however situation rescued easily. Prompt replacement of missing box of wine. Perhaps too many emails re wine available... See more

Company replied

Rated 5 out of 5 stars

The wine society has a very big range of wines from around the world with choices to suit almost any budget. Free delivery on any number if bottles, wine tasting opportunities and the chance to reserv... See more

Company replied


Company details

  1. #7 of 17 best companies in Wine club
  2. #6 of 8 best companies in Wine Cellar
  3. #31 of 77 best companies in Wine shop

Written by the company

Founded in 1874, The Wine Society is the world’s oldest member-owned community of wine lovers. We put our members before profit to ensure fairer bottle prices for both the people that enjoy them, and for those who make them. Because we don’t need to keep external shareholders happy, we’re able to put profits back into lower prices and services, so our members get exceptional quality in every bottle they buy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

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4.8

All reviews

(6,033)

2,131 reviews in the last 12 months

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Rated 5 out of 5 stars

The delivery was as requested

The delivery was as requested - on time and no problems with the excellent packaging. My family enjoys the white wine we buy and drink regularly although on special occasions, we do upgrade significantly!
I always ask for delivery by the Society’s Van as we did have a problem many years ago. It is always on time, safely delivered to the correct place if we are out. It is actually several decades since I bought even one bottle elsewhere!

6 September 2026
Rated 5 out of 5 stars

Completely trustworthy

Wide range of wines , good descriptions , well priced with regular offers . Trustworthy , I’ve had the odd bad bottle and I’ve had a no quibble refund following a quick phone call

5 September 2026
Rated 5 out of 5 stars

Brilliant Wine Society

Brilliant Wine Society. The customer service is fantastic. Everyone who works there is exemplary. The WS van driver is charming and enthusiastic. You are Britain's at its best!

5 September 2026
Rated 5 out of 5 stars

Excellent selection of wines

Excellent selection of wines - range and price. Interesting offers. Exciting news letters. Service very good from selection to delivery. Issues dealt with very speedily and without fuss (they are very rare occurrences).

5 September 2026
Rated 5 out of 5 stars

I've been a member of the Wine Society…

I've been a member of the Wine Society since the early 1970s. I buy most of my wine from them and have always done so. I do not buy online and from the beginning have always found their staff to be accommodating, helpful and organised. Their selection of wines must be unmatched. The descriptions helpful. On the few occasions there had been a problem with a bottle, they have been excellent. After some 50 years, they are still the best wine dealer as far as I am concerned.

5 September 2026
Rated 5 out of 5 stars

Totally enjoying my membership

So totally enjoyed my membership of The Wine Society who has one of the best and most extensive ranges of wine available. Certainly cater for virtually every taste. Only one problem: I can’t drink enough to try all of the wines I’d like to try.

4 September 2026

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