Majestic Wine Reviews 

Good range of wine. Prices about the same as the supermarkets. They do have discounts from time to time. The delivery firm that Majestic use are not brilliant - Yodel. Yodel have left the wine outside the parcel box on the street despite instructions on opening our gate, or arrive and no longer deliver inside the house. They also mixed up orders leading to a refund. If you use their stores staff are helpful.

Positive and knowlegible response to enquires , friendly and helpful staff go the extra mile to help the. Customer.

Sean at the Berwick-Upon-Tweed store was incredibly helpful and professional when I went in to order my wedding wine yesterday. I have also been communicating with Steve from the store via email. Both have made the process seamless so far - thanks Sean and Steve!

Good selection of wines at differing price points. Local team here in Stirling is great. They are very customer focused and proactive.

Great service. Pleasant helpful delivery service and goods delivered accurately and timely. What more can you ask for?

Used 15 yrs ago for a celebration AND another celebration AGAIN last week.
Great advice from mark and James at the Banstead shop regarding products, Going above and beyond expectations.
Even driving to another branch in another county for a particular red wine ,which was delicious.
Thoroughly recommend the guys at Banstead. Ron & Sue

The manager at Reigate branch is brilliant.
so personable, knowledgeable and friendly.
It is a pleasure to shop in his store.

Majestic Petersfield - a great store. Bright & airy, well stocked & clearly laid out. Helpful & attentive staff. I'll most definitely be back. Cheers!

Helpful staff, good value, propinquinity.

Very friendly, knowledgeable and helpful staff . Good range of wines supported by knowledgeable staff . Competitive prices

Everything on your internet is terrible, including the start to this questionnaire.
I have given up trying to order online.
Your 10% etc offers never work, even your very helpful Guildford staff struggle on the phone.
If I was CEO I would sack all your techies and start again.
KISS Keep it Simple Stupid.
I am seriously considering buying my wine elsewhere.
Chris

Staff member offered a personal recommendation as a suitable substitute when they didn't have stock of the one I wanted; my 10% discount offer (in date) didn't work so a staff member applied it manually; there's always a treat behind the counter for our dog Rita; love the sample crisps by the till.

Firstly there was a 10% code so it’s always worth taking a look to see if any of my favourites sold by Majestic are available at my Ayr store, it is my nearest store and even though they are 66 miles away I can always trust the staff, order what I want and it be delivered safely on the day they say they will. Although on this occasion there were two choices that were not available.

Staff in my local shop are very helpfull and know what wines I like also very knowledgable

I can only review the Dorking branch as that is where I make my purchases. I have always found them helpful and responsive. A case in point: I placed an order over the Internet on Friday afternoon and it was delivered on Saturday afternoon into my garage as requested in the delivery instructions.

Great website easy to use picked my order great bonus of 10% off phone call that told me they would deliver the next day did just that great service

There is a wide variety of wines which means you can browse and find wines you haven't tried before.
The staff in Ludlow are excellent, knowledgeable, helpful and can always tell you where to find a particular wine

I placed two orders on their website one for friends anniversary and the service I received has been second to none!! Jason the manager at Barnet rang to check one of my orders to see if I wanted it sent to my friends and I said no but just the attention to detail was amazing. And I’ve called the branch at Barnet twice today and the staff there deserve praise and recognition for the service they provide. As the wine I ordered we found when were in Spain The Guv’nor and brought 10 bottles back as it’s an amazing wine and extremely cheap but despite the price at Majestic Wine and they’re the only supplier we will definitely coming back either in store or online!! Thank you to all at Barnet store.

Kind regards
Jackie

Excellent range of wines and first class delivery service

Good website with choice to use local store. Good descriptions of wines which are clear. Appreciate the customer rating as I do take this into account.
Have enjoyed a number of the Definition range so think these are well judged.
Used local delivery as well as Main courier and both have been excellent. Plenty of communication and good delivery time.