Winedrops Reviews 

22,292
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 8,918 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of premium wines available, noting that the pricing offers brilliant value for money compared to standard options. People enjoy trying unique and unfamiliar varieties thanks to the exceptionally helpful descriptions provided on the platform. Consumers also appreciate how purchases can be securely stored and delivered right to their front doors when ready. However, some people mentioned occasional delivery delays and long waiting times when specific promotional offers became oversubscribed. A few other people also noted frustrations with tracking down missing items or dealing with courier issues during transit.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the wonderful selection... See more

Price

Consumers find price to be a major satisfaction, frequently highlighting fantastic wines available at... See more

Value for money

Users describe positive interactions with value for money, consistently praising the fantastic wines... See more

Delivery service

People report positive experiences with delivery service, noting that packages arrive promptly, safely, and... See more

Quality

Customers consistently note positive experiences with quality, praising the fantastic selection of high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful selection of reds bought on the first offer! Highly recommend Winedrops they open up a world of wines that I would not have previously bought! So good to have their experience and recommend... See more

Rated 5 out of 5 stars

Almost too easy to use!. They find the best wines at the best prices, with a tap you buy them!. I like that they store your purchases and deliver when you're ready so help's spread the cost. Although... See more

Rated 5 out of 5 stars

Excellent selection of wines, both recognised and new to me. Everything I’ve tried so far has been as per description and money well spent. I recommend for someone who enjoys their wine and even bet... See more

Rated 5 out of 5 stars

Great idea supported by a well thought out app with simple navigation, first class user experience and great support. Terrific wine at stunningly good prices, delivery prompt, easy order process. I’m... See more


Company details

  1. Wine shop

Written by the company

We're the wine club that saves you up to 80% on your favourites. We cut out the middleman, going direct to the winemaker to get your the best prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

22k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.4

All reviews

(22,292)

8,356 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time experience

It’s was a pleasant experience from start to finish with the wine i chose to first sip.
After the first batch at a fair price and reliable service i’ve now ordered my second box which is a mix and match box, so versatility as well.
Top Rate👏👏

17 September 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service from Glenda and her team.

I cancelled my membership but it somehow was never actioned-my annual membership carried on and I was debited with a further £120.

A simple email to Winedrops resulted in Glenda in Customer Services sorting out the oversight and issuing a credit for all the monies.

Absolutely first class customer service from the team.

Many thanks

Roger Cowgill

4 November 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent communication. Felt personalised. Packed superbly. Delivered on time and GREAT price. Many thanks

5 November 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed and angry.

FB presented me with what appeared to be a good offer for a nice red wine. I clicked on through and approved payment via credit card. However, I was immediately notified that I had to go through an age verification process . . . and to do that I had to download the app. Age check was acceptable, but the download app instruction started to make me suspicious.
True enough, when I got on the app I was not directed to any verification, but simply shown more wine offers. When I tried to find the age check, I discovered (buried away on my profile) that I would be charged £118 for membership in a few days’ time. It was the first I had heard of it.
I’ve now cancelled/deleted everything from Winedrop and have my fingers crossed that I won’t be charged for the wine (which they say they can’t deliver because I failed to complete age verification) and the membership (which I have not approved).
Disappointed and v angry.

5 November 2026
Unprompted review
Rated 1 out of 5 stars

Wines replaced with inferior ones

My order arrived and half the order was replaced with cheap supermarket bottles e.g. 19 crimes and a cheap pinot noir. Not the bottles advertised in the bundle (with higher RRPs)

5 November 2026
Unprompted review
Rated 1 out of 5 stars

Their advertising is Misleading

Their advertising is pretty flashy and professional. Looks like some good wines as well............BUT it's
I read their website to understand what their offer was and they are not open and honest.
I ordered 2 cases of 6 and about to pay but was puzzled when there was no postage cost. I reduced my basket to 2 bottles to see if it was free based on quantity but still no charge. Red Flag - how can they do this. I still thought Id order as free cancellation after 3 days, right? Then I decided to check reviews.

Very sneaky business model. Further research revealed - you don't get the wine after "paying" - it can be a few weeks. They don't mention this! Also you can't try some wine then cancel as they imply on their marketing. 3 days cooling off - most consumer rights based cooling off periods are 14 days so is that even legal/compliant. It sounds like they have a tortuous cancellation process. Also they don't mention you probably need to be drinking quite a lot of £25 and upwards wine to "break even". Sharp practice. I'd rather get my wine from a firm I felt I could trust.

4 November 2026
Unprompted review

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