Premia Solutions Reviews 

91,281
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Got a bumper scratch made by contact with a brick wall. After submitting the claim form and images confirmed it's covered by the paint and aesthetic insurance. The wait for the booking is a bit lo... See more

Rated 5 out of 5 stars

Excellant service. Hassle free. Claim process is straight forward with fast responses. Never had faith with insurance policies (extended warranties etc) as they always find a way not to pay out. Premi... See more

Rated 5 out of 5 stars

The technician was very responsive, punctual, polite, professional and efficient. I'm very happy with the repair, which restored the car body flawlessly. The customer hotline staff were polite and fri... See more

Rated 4 out of 5 stars

It was not easy to do what was asked on a smart phone. Vets process your claim for you via a portal of the most popular insurance companies even though they dont sell the insurance. Vertu sell the ins... See more

Company details

  1. #115 of 227 best companies in Insurance agency
  2. #26 of 68 best companies in Car and Motor Insurance Agency

About Premia Solutions

Information provided by various external sources

About Us

Premia Solutions Limited was founded in 2000 to create, develop and market innovative insurance solutions to motor dealers, dealer groups and motor finance providers. We've built a prestigious client base in the industry and currently provide schemes for 8 of the top 20 dealer groups in the AM 100 list, including 4 of the top 5. This is a reflection of the first-class quality service we provide and illustrates how effectively our services increase our clients' profits.

We know that F&I is more than a revenue stream; it's also a powerful tool for ensuring customers return to your dealership and it also builds on your current customer loyalty. Our unique services guarantee you have the tools to increase income and offer your customers an even broader service.

Our team work together with you to provide a tailored white-label solution, taking the time to understand your business before creating services bespoke for your business as an integrated, seamless extension to your brand.

We have been a Principal FSA/FCA Authorised Firm since the introduction of FSA regulation in January 2005.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

91k reviews

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4.6

All reviews

(91,281)

12,577 reviews in the last 12 months

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Rated 4 out of 5 stars

Overall good - some room for improvement.

Overall, I'm very happy with the fix. The technician was excellent, he did a great job. There are three points that prevent me rating this as 5 stars.
Firstly, a 5 week wait for an alloy repair is too long, in my opinion.
Secondly, once Premia had arranged the fix, I didn't receive a confirmation of the time and location. Yes, I should have written it down, but I expected to be notified as I am with any other appointment I make. Thankfully, the technician reached out to me the day before the fix, so I was able to confirm details with him directly.
Thirdly, when I arrived at the location, they had no idea why I was there. It wasn't until the technician arrived that everything was cleared up.

1 September 2026
Rated 4 out of 5 stars

The on line forms were difficult to…

The on line forms were difficult to combine into the final application. Photos from the service centre, transferring the garage’s paperwork to the online form and combining all the information required a reasonably high level of computer literacy.
Once the claim was assembled the response was speedy and efficient.

7 September 2026
Rated 5 out of 5 stars

Great service

Great service! Smooth and easy to log on and make a claim with quick updates at every stage. Customer services tram is also friendly

7 September 2026
Rated 5 out of 5 stars

Helpful staff

Helpful staff, swift responses to queries and fast turnaround. Payment received within 1 day of notice. Highly recommend !

7 September 2026

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