John Lloyd

Good price, quality seems good and sent quickly.

A good price for an item not stocked by many others and delivered quickly. Many thanks.

I recently applied to another provider to take my Shawbrook Cash ISA when it matures on June 6th, 2025. I then received an email from Shawbrook saying the transfer could not go ahead as there was an error. After telephoning Shawbrook, I was told that they had bounced the transfer request as it was made more than 30 days before maturity. Surely, if the new provider was happy to wait more than 30 days, Shawbrook should have had no problem with the transfer taking place at maturity.

I ordered a freezer at a very good price then later rang because I was not sure I had ordered a suitable one. The person I spoke to was more than helpful and even offered to cancel the order if I wished. I decided to continue with the order and it was delivered very quickly by two very helpful men who even carried it up a flight of stairs to my first floor flat.
The freezer has now been operating very well and I am completely satisfied with it and the excellent customer service I received.
I highly recommend this company and would certainly buy again from them.

Delivered by two very friendly and helpful men.
Many thanks.

The parcel was left on my doorstep in plain view of the road and pathway. The driver did not even wait for me to open the door because when I did so, he was already back inside his car.

On time, fast and easy installation by two competent technicians.

I had a collection booked for this Tuesday and my flat neighbour was expecting a delivery. The parcel delivery was made but my collection was not hence re-booked for today so again waiting in.
Customer Services telephone service has no where to report a missed collection.

I opened a Cash ISA with Aldermore last year and have just come to the end of its one year maturity. Their online App has enabled me to check on such things as its maturity date etc and just before maturity they emailed me with a choice of maturity options.
I would highly recommend Aldermore.

On Sunday I booked a 48 hour delivery with the parcel to be collected from my home on Monday. Parcel collected just after lunch on Monday and delivered on Tuesday. Excellent service.

A few days ago I bought a Harrington Jacket through your website and paid £14.99 for it using PayPal however after taking payment the website said there was an error and I should try again.
The second time I did manage to complete my order and paid £14.99 again by PayPal followed by £5.99 for postage again by Paypal.
I later checked my PayPal account and saw that BOTH payments of £14.99 had been taken for the one order.
I would therefore like a refund of £14.99 however was unable to complete all the fields on your required online form and have found no other way of contacting you.
Please contact me at on email or on 07837413210.
Regards
John Lloyd

I have been a member for several years and enjoy the assurance that should I have a breakdown, I will get fast and comprehensive assistance from dynamo for an anual cost of just a couple of drinks.

I recently bought travel insurance from Staysure online and afterward used my online account with them to see my policy. Whoops, I then discovered that a previous travel policy I had taken with them had not run out and covered the holiday I was planning so I had two policies to cover my one holiday!
Being a Sunday, I sent them a message through my online account telling them what I had done, expecting to hear from them the following week but no! Within an hour of sending my message, I received a telephone call that very Sunday afternoon.
After explaining what I had done, the lady immediately canceled my non-needed new policy and arranged for me to receive a full refund onto the credit card I had used.
Excellent service, particularly on a Sunday. Staysure are the stars of travel insurance in my opinion and I will certainly continue to use them.

Received an email saying a parcel had been left in my safe place, porch.
Unfortunately, even though I was at home all day there has been NO DELIVERY and NO CARD was left in my letterbox and my home HAS NO PORCH.
So I wonder what of mine was delivered and to where it was left in a porch.
This delivery firm is a total joke but I am not laughing......

It's now Monday 29th and after sending the requested information to Yodel Social Media Team yesterday I have heard nothing more from anyone about the parcel that was supposedly delivered to me on Friday afternoon.
How about contacting me with some information Yodel!

IT'S NOW WEDNESDAY 31st JULY AND I HAVE STILL HEARD NOTHING FROM YODEL THEY CLEARLY ARE TOTALLY INEFFICIENT AND DO'NT GIVE A DAMN ABOUT THEIR CUSTOMERS.

It's now 7th August and Yodel Social Media Team have just messaged me saying they have opened an investigation withtheir depot as the drivers GPS location for the delivery places him at the incorrect address - well what a surprise!
They have also looked at both my address and the address where my parcel was delivered and NEITHER property have a 'safe place' to leave a parcel at the front of either property.
I will apparently get further information within 24-48 hours but meanwhile, I reported the non-delivery to the supplier on Ebay, who I bought the item from and they have resent my order after I informed them that Yodel failed to deliver anything to my address.

Without broadband at my house I was limited when streaming films and other heavy uses of data over my phone, so when I saw OneStream advertising fast broadband for less than £10 per month, I jumped at it and as the now user of Acount 1213867, I am delighted with the service, particularly as its speed is as promised!
Well done OneStream, keep it up.

A high interest rate and easy to operate through your mobile phone app 24/7 plus UK FSA security - excellent.

With the Greek situation weakening the Euro even further, I decided to move £1,000 from the UK in order to pay various household bills here in Spain. After finding Currencies Direct being recommended by my favourite financial information web-site, I went online and registered with them.
After then checking the GBP to Euro exchange rate on my phone app. I first telephoned my First Direct (HSBC) bank for a exchange rate and was quoted 1.37E to the £1. I then quickly called Currencies Direct for a comparison quote and was quoted 1.40E!
I thus decided to try Currencies Direct for the very first time so telephoned them and very quickly agreed a currency trade.
I subsequently received an email contract note from them and a short time later instructed my bank to pay my £1,000 into Currencies Direct Client Account. I next received an email confirming receipt of my money and notice that my Euros had been sent to my desired Spanish bank.
This morning, I drove into town to visit my local Spanish bank and was very pleased to find that the 1,400 Euros had been credited to my account.
Currencies Direct had clearly covered all and any costs of this money transfer into my bank, whereas First Direct would have charged me about £25 for the transfer! I will certainly be using Currencies Direct in the future and can strongly recommend them to all.