Absolutely brilliant from choosing at the store to delivery of new freezer amd disposal of the old one. The driver, Dean, ramd to let us know he was about 10 mins away, loaded the old freezer before... See more
Company replied
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Review summary
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Reviews shaping this summary
Ordered a Hisense 85E78QTUKPRO TV. Bought and delivered within 3 days. The weather was chucking it down and Lee who delivered our order was really helpful and efficient. TV is working great at the mom... See more
Company replied
Happy with purchase, NEW HYE 8KG / 1400 WASHING MACHINE. dellivered within 2 days, well tracked with live updates inc. phonecall 30min before, so no chance to miss it. TOP SELLER + DELLIVER... See more
Company replied
Dean was absolutely fantastic delivering and fitting my washer today. He was so helpful, friendly and very knowledgeable. He explained everythjng thoroughly. Dean is a credit to you and was simply bri... See more
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Company details
- #141 of 190 best companies in Electronics store
- #39 of 47 best companies in TV shop
Written by the company
Established in 1960, RELIANT have over 60 years’ experience in supplying the latest home electrical equipment at great prices and supported by first-class customer service. As one of the UK’s leading retailers in our sector, we have a rich history of delivering excellence. But we don’t just sell products, we deliver, install and support with product knowledge throughout the customer journey and that’s why they keep coming back to us. We're committed to bringing customers the widest choice of top brand electricals available via our online digital channels and showrooms. We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry. At Reliant we have excellent relationships with the leading electrical suppliers, enabling us to offer the top brands for televisions, washing machines, dishwashers, fridges, freezers and many other electrical items. We’re proud of the service we deliver across each team and that’s down to our people, highly capable colleagues, fully committed to customer satisfaction.
Our Promise
Free Delivery + Free Warranty + Price Match
We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry.
In addition to excellent service, we offer Free Fast Delivery, including next day delivery if ordered before 1pm. We also offer a Price Match Guarantee as we're confident we have the best prices and we also provide a Free Warranty, with many products including a Free 5 Year Warranty.
Contact info
GRANARY BUILDINGS, MYTHOP ROAD, FY4 4XB, BLACKPOOL, United Kingdom
- 0330 057 7142
- customer.service@reliantdirect.co.uk
- reliant.co.uk
4.4
Excellent
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
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First class for ordering
First class for ordering. Delivery was excellent...on time and delivery man was so helpful.
Would certainly use again.
28 August 2026
After having bad experience with…
After having bad experience with reliant , after finally talking to human they sorted out problem no questions asked
Could not have asked for better service?.
Well done
27 August 2026
Unprompted review
HYE 50/50fridge freezer just fits nice…
HYE 50/50fridge freezer just fits nice in my conseratory.
Ideal if you have limited room space.
Would buy again good product.
Driver was really helpful fit into the space i wanted it to go. Well done.
23 August 2026
Delivery man was rude
Delivery man was rude, abrupt, stand offish and blunt he moaned and the whole time and seemed like her couldn't be bothered doing his job worst service I have ever had.
29 August 2026
Ur 2 guys who delivered my machine…
Ur 2 guys who delivered my machine where lovely 2 talk 2 & very efficient & made sure that my machine was working properly & no leaks well done u
29 August 2026
Easy ordering fast delivery
Easy ordering fast delivery, great delivery service and the fridge is fantastic
29 August 2026
On time and very quick to unload and…
On time and very quick to unload and get fridge in house.
29 August 2026
Quick delivery
Quick delivery, great price for my chest freezer I love it, will definitely shop here again and have recommended to family and friends too
29 August 2026
Was texted with a 5-7pm delivery
Was texted with a 5-7pm delivery, they tried to deliver in the am?. Now I have to take time off work for the delivery which won't be confirmed until the night before! Not happy about this.
29 August 2026
Excellent product and service
Excellent product and service. Very quick delivery and excellent delivery team. Very well communicated and prompt on time. The product as well is excellent. Can not fault it at all. Would highly recommend to everyone. Great on price too.
29 August 2026
Very quick delivery
Very quick delivery. Excellent value for money. Delivery guys were very professional and courteous.
Would reccommend.
29 August 2026
First time hearing and ordering from…
First time hearing and ordering from this company. The whole process from ordering to delivering was easy and quick. Happy customer
24 August 2026
Really glad we ordered from reliant
Really glad we ordered from reliant, I bought a fridge freezer. The price was fantastic, the prices to take my old one and sort the new one out were also great, and the driver was fantastic, we have a really old house and it was really difficult to get it into our kitchen, he helped us out and we just made it fit in the end, would 100% recommend
29 August 2026
Lovely freezer just the right size,very…
Lovely freezer just the right size,very food and quick del
24 August 2026
Item delivered on time no hassle…
Item delivered on time no hassle delivery. Kept up to date with location of purchase. Washing machine easy to install. So far ticking all boxes. Quiet economical efficient and very good value
28 August 2026
The driver called to let me know he was…
The driver called to let me know he was on his way and he was happy we put the old appliance on the driveway so it was easier to remove. He was nice and friendly
28 August 2026
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