Hugh Jarse

Bumper - Interest free credit. Does what it says on the tin. Handy to use for a higher than expected car repair bill - now split into 3 interest free monthly payments. Would have given 5 stars, but waiting until I have cleared my payments before I may edit/change this.

Best 2 year fixed ISA savings rate with monthly interest at time of application for myself and my wife. Subsequent maturing ISA added at same rate. Intuitive application process and follow up from Aldermore was first class.
Would not hesitate to recommend this provider to anyone.

Werrington practice- Great team and great experience. Staff very polite and courteous and dentist and team excellent service.

Consistently NO loyalty to existing customers, It was (£50) cheaper to get a new quote than renew my existing policy (don't auto renew as you will get ripped off). this is not a one off as they did exactly the same with my buildings and contents insurance earlier this year. They said they would look at it, but clearly didn't as it has happened yet again. I guess they make more money by auto renewing and not giving loyal customers a better price. ALWAYS GET A NEW QUOTE OR VISIT A COMPARISON SITE. POOR SHOW TESCO.

Site easy to navigate, compare quotes, review details, choose insurer and purchase appropriate cover, with a transparent breakdown of the cost.
Competitive prices and better than my broker who I have used for a number of properties over the past 20 years. I have never claimed so no experience of their claims service or process, so the jury is out on this part. However, I'm pleased thus far.

Received text night before delivery advising delivery time (approx). Next morning got 2 hour delivery window 10.00 -12.00. Received call around 11.00 to say they would be 30 mins. Delivered items 11.30. Very polite, courteous and friendly delivery team. Good tracking tool too. Why can’t other delivery companies work like this. Excellent service. WELL DONE AIT

Competitively priced cover for Building and contents cover. More competitive than existing providers renewal quotation. Website easy to navigate. Well done E sure.

Buildings and Contents insurance is a must have for peace of mind so it is necessary irrespective of which company you eventually commit to.
That said, Tesco insurance were my chosen insurer for these services this year, after visiting a price comparison website.
However, it is disappointing that the majority of insurers (inc Tesco) only allow "no claims maximum of 9+ years". My no claims period is 44 years, showing a trend for my household, with a much reduced likelihood of a claim, which is not taken into account in Tesco's pricing.

I just bought a phev vehicle and wanted to compare tariff vs current one that I was on and economy 7 periods etc.
Jacob was very responsive, courteous and friendly in his reply email to my request for half hourly data. He said that he was unable to provide the info immediately but would get back to me. After a week or so he sent a follow up mail to advise that he had not forgotten and the team was working on it . A week or so after that i received an excel file with the data (approx 26500 lines of it !). Well done Jacub and the team at OTM for doing this, I have never had a utility provider that has been so responsive. Jacub you are a real asset to the company.

The reason for giving a 5 star rating is the Jaecoo 7 vehicle and Jack Waddington from the Jaecoo/Omoda sales team at Duckworths Kirton, Boston. After an initial email enquiry, Jack arranged an appointment for us to visit the dealership and showed us around and fully explained the working of the vehicle that we were interested in (a new Jaecoo 7 Luxury). We took it out for a test drive and on returning to the dealership Jack explained all of the various purchase and finance options. Jack (and "Duckworth's”), thank you for making the visit so pleasurable. Jack I believe you would be a real asset to any vehicle dealership.
PS - We ordered and took delivery of the vehicle for which the handover with Jack was just as good. On the basis of this experience I would not hesitate to recommend this dealership.

Conducted a four supplier comparison for GAP/RTI and scratch dent cover on line and ALA provided a quote with competitively priced cover with additional discount via a Money Saving Expert site link.
Its early days as I have only just arranged the cover but I am pleased with the discounted price and look forward to having no issues so that I can change this to a five star rating during the term of my insurance.

Seemed like a competitive renewal price given, but I could not understand why price increased by around 30% when i have never made a claim and this was second renewal period and it stated that I received circa £160 discount, but this was not clear in the price breakdown given.

Smiths Hyundai Peterborough. Jordan in the parts department was polite, courteous, friendly and exceptionally helpful. This is very unusual nowadays. He is a credit to Smiths and would be a great asset to any vehicle parts department.

Simple and easy to understand language used in quote. Reasonably priced cover for pets with pre existing conditions. My pet had not had any significant health issues for 6 years (and now 8 years old) , so was not considered a pet with pre existing conditions. Quote process was simple and price competitive. I am relying on Many Pets to provide as good a service during the insured period if it is needed.

I ordered a steering lock at the best price at the time of order. Delivery was expected in a month or so as the item was being shipped from China (like most stuff).
It took in the region of 6-8 weeks before OnBuy sent me an email to ask if I had received it (shame it took that long to contact me).
the only saving grace was the fact that when I said it had not been received I received a refund shortly thereafter. I have used OnBuy for groceries/dog food previously, with no issue, so hope this is a one off.

Easy transaction, best rate available compared to many others. Website easy to navigate. Will definitely use again. Well done Travel FX

My last review talked to the cost to just chat or phone travelodge. Well, I thought I had booked a room, but had forgotten, so just wanted to check so I went onto the travelodge account section (logged into my account) and it stated that I had NO bookings. The cost to book was costly so I then booked another hotel. Great, or so I thought.....coincidentally, I received an automated e mail a couple of days later to say I could choose my travelodge room ? I logged into my travelodge account section again and it still stated that I had NO bookings. I tried the ref number on the Travelodge "choose your room" email and then found the booking. Had I not persevered and then cancelled this room, I would have been charged £150 for not turning up. I wanted to be a good citizen so got in touch with their customer service desk to let them know they had an IT problem to resolve so that others wouln't have the same issue. They tried to say I had not logged in etc, etc. The guy who answered was very complacent and dismissive.... very poor service when I was only trying to let them know THEY had an issue.

I had a query that a chatbot could not answer so it offered me to connect to one of their IT agents for £1 if I entered my credit card info (apparently refundable). The call was to alert them to an IT issue, so why should I pay or put my personal CC details in just to chat. I though ok, I could contact them by phone, but for this it was a premium rate £2.50.....so I didn't do that, but went to a trustpilot review and found an old 0800 travelodge number (free) that then worked.....I will give details of the actual issue in the next review.

Ordered 4 items during B&Q sale. Three of the items were only available via Delivery (via B&Q marketplace), which arrived within a day or two - GREAT or so I thought !
The final 4th item I needed was only available by Click and Collect. The 4th item was required for me to be able to use the 3 items that had then been delivered. I did not receive a click and collect item available text message so I went into the store (after 1 pm that was stated on the original order) - the order/item could not be found. Waited a week or so, still no text (so now will be trying to call customer services) see await my next review.......

Price obtained personally was cheaper than obtaining price from “clubcard” which leads me to believe that clubcard prices/quotes are not the most competitive generally