Update- the awful free!! Air freshener has leaked tar on my car interior, it’s terrible and they don’t want to know, so not good after care here… Really good experience, car washed and a mini valet done to a great standard, conveyor belt in car wash a little stressful as my first time in an automatic machine but all good, 😊 I will definitely be back
6 March 2026
Unprompted review
Reply from IMO Car Wash
Y Lamp,
We're happy you enjoyed your car wash and mini valet! We appreciate your feedback regarding the conveyor belt; we're glad everything went well. We look forward to seeing you again!
Gloucester. Terrible, rude unhelpful staff, no service to speak of , dreadful food, dirty plates and the worst coffee. No vegetation options at breakfast, or egg selection, cheap bread, the toaster didn’t even work properly, never again!
The ordering was a bit odd as some things I added to the list did not appear, anyway I carried on, the delivery was brilliant, he even rearranged my freezer to fit it in, the food was lovely, the small dishes were perfect when recovering from illness and low appetite and just what I needed, I most definitely will reorder once there’s space.
30 October 2025
Reply from Wiltshire Farm Foods
Good afternoon. We appreciate your fantastic feedback. We're happy to hear that the delivery was brilliant and that our driver helped sort your freezer. We're so glad the meals were perfect for your recovery. We look forward to receiving your next order! Take care, Dave 😊
I hate the packaging. They never open properly and as I have dexterity issues sometimes impossible. There should be options like other grown up companies to have normal packaging as not all of us have children who eat cleaning products. I’m so fed up I’m buying from elsewhere.
20 July 2025
Unprompted review
Reply from smol
Thank you so much for your feedback, and I’m really sorry to hear about the difficulties you’ve had with our packaging especially given your dexterity issues. We understand how frustrating this must be, and it’s absolutely not the experience we want for any of our customers.
Our current packaging is designed to meet safety standards, particularly around child safety, but we completely appreciate that this isn’t a one-size-fits-all solution. You're absolutely right , not everyone has children in the home, and accessibility matters just as much as safety. I’ve shared your comments with our innovation team as we continue to explore more inclusive and flexible packaging options.
We’re really sorry to see you go, but we do appreciate you taking the time to share this with us. Your feedback genuinely helps us do better.
Omg, the site is okay until something goes wrong, customer service are some of the worst illiterate people and never answer a question or offer any useful help or even write a coherent sentence, it’s always biased towards the seller. Shocking
My delivery information said the driver is unable to leave my item in a safe place so why did he just dump it by my back door and leave. I’m seriously fed up with this careless customer service from these drivers, not just dpd.
Straight forward form, nothing over complicated or unnecessary questions, some companies treat you like you’re about to keel over any minute, thank you for keeping it simple and just offer travel insurance at a reasonable cost.
Customer service is dreadful, there’s no help for anyone with an issue, you are asked to click I have an issue, then reams of useless information. Then you are ignored anyway. There is no help for buyers, I have been dismissed, the seller ignored me then Vinted paid them in full. The system needs a reform it’s not fit for purpose. P
Terrible customer service, emailed 3 times about non delivery and ignored each time No idea what’s going on, the young obviously like the brand, who knows why but I don’t like being called babe 😐
Trying to cancel prime should not have been as stressful as it was. It is not good for any business when the details are so hard to find and a company very hard to contact which makes customers loose faith and feel like they are being scammed. They have since contacted me through so feeling a little better.
28 August 2023
Reply from eDreams
Hi Yvonne,
Thank you for taking the time to share your review. We’re sorry to hear that you came across an issue while using our service since it doesn’t meet the quality we strive to deliver.
We’re currently reviewing your case and have sent you an email with further information. Please check your inbox (and spam folder).
We hope to serve you again in the future.
If you have any further questions, we’re always happy to help.
Really happy with the service, the website is efficient and does what it’s supposed to, any updates are emailed and no data lost. Nothing negative to say, however I’ve never claimed so cannot review that part, let’s hope that is also good should the worst happen.
Purchased a fridge freezer, it has lasted 18 months, cost £700.00 AEG not interested. The fridge is leaking gas and corroded, after such a short time. My last fridge lasted 20 years. I will spread this information far and wide. Terrible customer service and appliances and hope they no longer can sell to anyone.
Do not waste your money on AEG. Could not get any help and my Fridge Freezer is only just over 2 years old, bought in lockdown and couldnt get it fitted for a year, they don't give a s%$£. They won't help or assist. Terrible customer service, just wanted to sell me insurance. I just want my £800.00 fridge to work properly.