Fleurop AG Reviews 

The pricing for flowers in Indonesia was a scam. Fleurop charges European prices for a country where flower prices are less than 20% of European prices.

Do not use those services for some international countries.

never delivered product, no proof of delivery. stole my money. I will never order through them again, I do not recommend anyone to do the same

Order was never delivered!
Such a disappointed as the flowers and gift were for an important anniversary for my daughter in Munich.
My mails were not answered. Money was paid but not returned.
The worst service ever, don’t trust them.

Avoid these guys at all costs. Ordered flowers for my wife's birthday knowing she would be home all day. I arrived back from work, and no flowers. 19:22 at night, receive an email from Fleurop that delivery was attempted by no one was home, neither wife nor neighbours.

As no one was home, the flowers are returned and I must pay 7.99 for a second delivery, alongside the possible cost of a new bunch of flowers if the florist disposed of the first lot.

There was no card left of attempted delivery. There was no details of alternative way of collection. No details of the florist. No evidence of any attempt at delivery at all.

Multiple emails to Fleurop have been ignored, apart from a cursory 'we will look in to it'. But 9 days later, no flowers, no info, no refund. Nothing.

Complete waste of time, basically stolen money and complete lack of customer service. A total shit show of a company.

I ordered a pink bouquet with some white flowers for Mother’s Day. What my mother received was an entire white, sad bouquet. It looked like a funeral bouquet, horrible. I claimed it. They offered me 10 EUR for the next delivery only. Disappointing. Never ever again. There are better flower delivery services like Blume 2000.

Ordered flowers for my 80-year old mama in Germany for Mothers Day. I live in Canada and don't see her often. They confirmed my order. Didn't deliver. A couple of days later I get an email "Order rejected". Reason being that they don't have a florist in her town. Lame excuse given that I have used them for many years, the flowers often came from nearby towns. My sweet mom didn't get my heartfelt flower greeting. This greedy overpriced company probably didn't want a driver to deliver a few kilometers away. There are other companies that will!!! When I contacted customer service, they sent a cold "order rejected" email instead of an actual response. Won't be using them again. I hope everyone can find an alternative. Enjoy the flowers, share the bloom, but stay away from this company. I will!!!

The flowers was fresh and delivery on time, but it didnt look like the flowers i picked on the site at all. No just slightly different, it was completely different type of flower and colour... it was kind of disappointed.

Despite writing the correct post code you prompted a wrong one that I in a hurry selected. I have tried in all ways to change that but it is impossible. I also selected the option contact receiver if problems occurs. You have not delivered and not been in contact with the receiver and it is impossible to get in touch with you in the mattera.

Simple and quick online purchase, clear post-purchase information and easy contact with the staff, timely delivery at 10:00am on the indicated day, bouquet as described and pictured, beautiful and fragrant. Girlfriend satisfied! I recommend ;)

Please do not put your trust in this company, after many phone calls to confirm my delivery date, because of mistakes they had made and after speaking with five different people on the phone from the company they all confirmed the flowers would be delivered on time, I did not trust what they were telling me so I demanded the telephone number of the florist that was supposed to deliver, she confirmed on the phone that the delivery was canceled even though I had a already paid for the flowers.
I finally got the flowers but without my persistence and many unnecessary stressful phone calls they would not have arrived.
Never again will I use this company.

I ordered flowers for a birthday and they came with some different flowers and totally differently coloured. The greenery was also just put there randomly, they used some dried Gypsophila too, which was painted a striking green colour. And the cherry on top is that some of the flowers were also wilted. Disgusting and shameful company!

I thank your company with all my heart for the excellent service. An indescribably beautiful bouquet with a box of very high-quality chocolate and a stylish card were delivered to the recipient today on his birthday and made him absolutely happy!

I thank you again for completing the order on time, less than 24 hours, and also for delivery in the first half of the day, and not in the evening.

I really appreciate the quality of your product and service and will continue to use your services with pleasure!

Ordered flowers and a gift for 85 EUR, all confirmed and paid for, only it never arrived.
Then contacted Fleurop for clarification, oh yes, we will look into it.
Nothing happened, a week later I asked them again if they had now delivered, oh sorry we haven't, but you can get a refund and a 10% discount voucher for your next purchase.
Ehhh yes, like I ever again will order from someone who doesn't deliver...
Good luck with running your business like this, I will for sure never buy from here again.

They ruined my valentines day celebration. I paid €100 to deliver €10 flowers.. ordered the flowers 2 DAYS ahead and they still waited until the end of the day to deliver. Ruined my Valentine’s Day please do not trust this company they will ruin ur celebration.

Ordered flowers for my mum in Germany for Christmas. Not only did Fleurop fail to deliver on time, but also when the flowers finally reached my mum, they were in a miserable condition. Fleurop used to be a great service provider, but these times seem to be long gone.

Just-in-time-Delivery
You get what you order
Perfect quality of flowers by
Premium service Delivery

I placed an order for flowers the day before my boss's birthday, with the scheduled delivery set for December 19th. However, the flowers were delivered on December 20th, despite my continuous attempts to contact the flower shop throughout the day. The reason given for the delay was that they couldn't reach the recipient by phone. As an apology, the shop told me I should be grateful they didn't charge me for the repeated delivery. If you want your loved ones to receive their flowers on time, I recommend avoiding this shop.

Ordered from them because of a Sunday delivery ! Ruined my surprise and all the customer service closed ! Why accept Sunday delivery charging extra if you can’t handle it
Thank you for ruining my day and surprise

The actual flowers were considerably uglier than what was advertised online.