Koninklijke Fleurop Reviews 

Fantastic service, easy to order online. Beautiful bouquet was delivered.

This was my first time using your service, and I couldn’t be happier! I live in the US and wanted to send a unique, special birthday arrangement to a very dear friend in the Netherlands. You did not disappoint. I’ve used similar floral delivery services here in the US and this by far exceeded my expectations and but them to shame.

The ordering process was straightforward and easy, delivery went smoothly, and the flowers looked even better in person than they did on your website! Ordering from another country, I was especially grateful for how easy you made it to send something so thoughtful from so far away.

Outstanding service and a beautiful arrangement. I’ll definitely be ordering again and again—so I hope he really loves flowers! 😂 Thank you so much for helping me make his birthday special.

Beautiful and fresh flowers, lovely bunny toy, exactly as pictured, good delivery, recommend!

Delivery from nl to Spain the next day, great! Delivery service very friendly, receiver was not home and orchid was delivered to restaurant, where receiver was instead! The orchid was beautiful. Tip: the orchid would look better without all the additional "decorative" elements (dry flowers, branches...). But excellent service, for the second time already. Thank you!

Altijd perfect

I ordered flowers to be delivered in Stockholm. Although I received a mail they were delivered, this was not the case. I found out later than two weeks after the socalled delivery date. That is too late for Fleurop to take action.
My supportive gesture never reached my beloved relative. 😢 and I wasted 70 euro’s.

I sent my friend a bouquet, and I received an email stating that the order had been delivered to the neighbours, specifically indicating house number 720, and that a card had been left for the recipient with information about the delivery.
However, my friend personally went to house number 720 to collect the flowers, and there was no delivery there. She has been unable to locate the flowers and has not received any card or notification.
I find this situation extremely disappointing and unacceptable. I paid for a delivery service, and according to your email the order is marked as delivered, yet the recipient has not received it and the flowers cannot be found. I didnt even get a refound.

They are big professional

Thanks again and again! The bouquet was gorgeous, as always, and the Saturday delivery was a lifesaver!

Great Service - easy website and the flowers were absolutely gorgeous! The delivery representative also wish the recipient an happy anniversary!

No issues during the ordering, payment or delivery process.

The delivery service is very poor. Despite the time slot specified by the customer, this is not adhered to and the customer has to go back the next day to collect their gift. When you’re giving a gift for a special occasion, it’s not nice to experience this sort of service.

Ordered a sunflower bouqet. The flowers and arrangement was beautiful! My friend was very happy.

Definetly would recommend and buy from Fleurop again!

The site was easy to use, the delivery was fast, communication was clear and most importantly great product and price.

absolutely fantastic experience from the quality of the flowers to the person delivering them. Very grateful. Would absolutely recommend.

Flowers have been delivered late, they didn't look fresh and pictures on the website was different from the real one completely.
Only good thing - people from support. They are doing good job

Got the flowers 3 days late

Beautiful flowers and on time delivery!

Do not order flowers here if you have pets! We received a bouquet through Fleurop that was explicitly sold on their website and invoice as "pet-friendly" and safe for cats. To our absolute horror, it contained a pink lily. As anyone in the floral industry should know, true lilies are extremely toxic and fatal to cats.

Our three cats had to be rushed to the emergency vet in the middle of the night and spent days on IV fluids to prevent fatal kidney failure. The total veterinary bills amounted to nearly € 5,000.

Fleurop's response? Absolutely nothing. No phone call, no apology, zero empathy. They didn't even bother to contact us personally. They simply forwarded our claim to their liability insurance and ignored us.

Mistakes can happen, but putting a lethal plant in a guaranteed "safe" bouquet is grossly negligent. The way they refuse to show any accountability or basic human decency afterward is shameful. Do not trust their "pet-friendly" labels; it could literally cost your pets their lives.

the flowers are surprisingly wonderful and very fresh upon delivery. Surely will repeat order.

I had one of the worst customer experiences I’ve ever had.

I paid €65 for a bouquet as a birthday surprise for my partner. I specifically requested that if my partner wasn’t home, the flowers should be left at their front door. Instead, I was later told the bouquet had been left outside the building entrance, where anyone could take it. My partner never received the flowers.
We checked immediately, asked all the neighbors, and no one had seen the bouquet. Despite this, I was told the delivery had been completed. There was no photo, no signature, and no proof of delivery.
What disappointed me even more was the way the situation was handled. Rather than taking responsibility or offering a reasonable solution, I was repeatedly told that leaving the flowers was my request. That completely misses the point. I gave permission to leave them at my partner’s door not in an unsecured public area where anyone could take them.
The company had my phone number. If the driver couldn’t safely complete the delivery, they could have called me, contacted the recipient, or arranged another safe delivery option. Instead, the bouquet disappeared, and I was left paying €65 for a birthday gift that was never received.
I expected much better customer service and a willingness to resolve the issue. Unfortunately, I received neither.

I cannot recommend this service based on my experience.