Bloom & Wild Germany Reviews 

916
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Absolutely terrible company, avoid like the plague - I paid extra for faster delivery - they delivered it 2 weeks late. Then when the flowers were finally received, they were wilted, certain types wer... See more

Company replied

Rated 5 out of 5 stars

Excellent service absolutely beautiful flowers I use the letterbox ones they last ages too ! You won’t be disappointed my go to for flowers now ! Nhs discount too so will be telling my colleagues ! We... See more

Rated 5 out of 5 stars

Sent special flowers recently, arrived on set date, lovely condition & not mega expensive. Very easy web site & they actually say Thank you for the order!! I have just ordered another plant so keep u... See more

Rated 5 out of 5 stars

The flowers are beautiful, at first glance they look pricy but end up cheaper if you consider that shipping is free and a greeting card is included. I sent flowers to my family and friends, they arri... See more

Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Dried Flower Shop
  4. Flower Market
  5. Gift Shop

Written by the company

Hi, wir sind Bloom & Wild. Wir senden nicht einfach nur Blumen, wir helfen dir anderen zu zeigen, dass du für sie da bist. Wir glauben, dass das Bestellen und Schenken von Blumen so schön sein sollte wie die Blumen selbst. Schnell und einfach – so wie das Versenden einer Nachricht. Mit wenigen Klicks kannst du in Sekundenschnelle stilvolle Blumengeschenke verschicken. Egal, ob du sagen möchtest “Danke, dass du für mich da bist”, “Herzlichen Glückwunsch” oder “Willkommen Baby” wir haben immer den passenden Strauß und Geschenk dafür. Denn wir finden, unerwartete Blumengeschenke sind mit die schönsten Gesten.


Contact info

3.9

Great

TrustScore 4 out of 5

916 reviews

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No recent history of asking for reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(916)

463 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely terrible company

Absolutely terrible company, avoid like the plague - I paid extra for faster delivery - they delivered it 2 weeks late. Then when the flowers were finally received, they were wilted, certain types were missing or didn't bloom and they only survived for 2/3 days. Do not order from here

6 August 2026
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hi Kamal, thank you for sharing your feedback with us, and we are truly sorry to hear about your experience and the disappointment caused.

We have checked your order details and can see that the order was placed for a specific delivery date, as shown in the order confirmation sent right after your purchase.

According to our records, the delivery was completed successfully on that selected date. However, we understand your concern and would be more than happy to review this together with you to clarify any misunderstanding.

Regarding the quality and condition of your flowers, this is certainly not the standard we aim for, and we want to make things right for you. We have contacted you right away to help you further.

Best wishes, Bloom & Wild

Rated 1 out of 5 stars

Disappointed

I was very disappointed with my order. The bouquet my friend received looked nothing like the one I purchased. It had fewer flowers, fewer varieties, and completely different colors. While I understand that small substitutions may be necessary, this arrangement was entirely different from what was advertised.

Unfortunately, there is no option to attach photos here, so I can't show a side-by-side comparison, but the difference is very obvious. As this was a gift, it was quite embarrassing. I would not recommend this service based on my experience.

5 August 2026
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hi, thank you very much for taking the time to share your feedback with us.

We are truly sorry to hear that the bouquet your friend received did not meet your expectations and looked so different from what you ordered. This is certainly not the experience we want.

Please feel free to reach out directly to our Customer Delight Team at hallo@bloomandwild.de with your order number and photos of the bouquet so we can help you further.

Thank you and best wishes from the Bloom & Wild Team

Rated 5 out of 5 stars

Great experience

Great experience. I ordered flowers + a little gift, and it arrived on time and in great conditions.
The flowers look beautiful, and the hand cream that came with it was much appreciated!
Definitely recommend.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Will never use this company again!!

Will never use this company again!!
Paid for luxury flowers, the ones received looked like a £5 bunch from a petrol station.
Customer services not good either!!
TIP-Use a local florist!!

15 March 2026
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hi Jon, we’re really sorry that you weren’t happy with your flowers and that your experience with our Customer Delight team has been disappointing. That really shouldn’t have happened!

Thank you for your honest feedback, even though we’re sorry we couldn’t meet your expectations this time. Please feel free to contact us directly via email under hallo@bloomandwild.de at any time, quoting your order number and a few photos of the bouquet, so that we can help you as quickly and effectively as possible.

Best wishes from Bloom & Wild

Rated 1 out of 5 stars

Two days in a row they were not able to…

Two days in a row they were not able to deliver my flowers - to a normal adress in town. I actually paid premium to get a guaranteed delivery on a specific day. First and last time I ordered here. Thanks for nothing.

27 February 2026
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hello, thank you for your review. I am so sorry to hear that your delivery went so wrong. That definitely should not have happened and we would like to look into this for you. Could you send an email to hallo@bloomandwild.de with your order number? I'm sure we will find a fitting solution for you.

Rated 1 out of 5 stars

Don't trust their delivery "guarantees"!

Despite paying 14 Euros extra (roughly half the cost of the flowers) for the flowers to "guaranteed" be delivered on my chosen date they were not, and with no real explanation. Avoid this company at all costs, unless you like being disappointed! I will always take my business elsewhere from now on.

11 February 2026
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hello, thank you for your review. I am so sorry to hear that your flowers did not arrive despite you having paid extra for guaranteed delivery. This is absolutely not what we would expect and we'd be happy to take a look at this. Could you please send us an email to hallo@bloomandwild.de ? I'm sure we will be able to find a fitting solution!

Best regards, Laura / Bloom & Wild

Rated 5 out of 5 stars

Great experience

Great experience. Wonderful bouquet which after a week still looks great. The flower nutrient and fresh gel really help to keep the flowers pretty and the way the flowers are selected and arranged is beautiful.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Great quality flowers

Great quality flowers, good service and good value. I was worried b the amount of low reviews on here but decided to give it a go anyway because the next lowest price I could find was way above this and pleased to say it's worked out very well. No negative feedback

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Fresh blooms and on time!

My mother-in-law was moved to tears when she received these gorgeous peonies, accompanied by chocolates and a card. This is hands down the most reliable online florist I've ever used! The peonies arrived exactly when requested and bloomed perfectly the next day. Their user-friendly app makes ordering a breeze, and I'm definitely making them my go-to for all future flower deliveries. The pricing is incredibly reasonable for such beautifully arranged and professionally delivered bouquets.

10 May 2025
Unprompted review
Rated 1 out of 5 stars

I chose a specific date for delivery to…

I chose a specific date for delivery to see what flowers were available. The options were shown and I made my choice. However at the checkout the message came up 'not available for delivery on the chosen date' I adjusted the date by 2 days, same message pops up; I again adjusted the date by a day, same message, I again adjusted the date and guess what? Same message not available. If the product is not available why display it as an option for purchase? I contacted B&W bot and was connected to an agent who was with the UK section & could not help but said they would transfer me to the German section (flowers are to go to Germany) After half an hour I gave up waiting for the next agent and sent a message on B&W Whatsapp, still no response after 45 mins so maybe their Whatsapp is not manned either, who knows?
All in all a terrible service, (if you can call it service as it was non existent) and I certainly cannot recommend the German BloomandWild what a disappointment as I used them for a delivery in the UK and there was no problem.

24 April 2025
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hello, thank you for your feedback.

We are sincerely sorry that you encountered such a problem during the ordering process on our German website. I am also very sorry that you were unable to contact us via our chat function afterwards. This is by no means in our interest and we would like to apologise for this.

Please feel free to contact our German customer service team at any time directly via our German email address (hallo@bloomandwild.de) or by phone on +49 30 837 91399 so that we can help you as quickly and as best as possible. Our German team will also respond back in English!

We would like to help you and I am sure we will find a solution.

Kind regards
Lilli / Bloom & Wild

Rated 2 out of 5 stars

Poor customer service

Poor customer service
Used last year - worked greatly. This time I wanted to send flowers and cake. The shop is not working. Tested App and Browser. Should have been gift so it was important for me. Asked customer service - only got stupid platitudes. Nice idea about the shop - but execution should work too.

10 February 2025
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hello Astrid, thank you for your feedback.

I'm so sorry to hear that our Webshop and App didn't work for you, and that out Customer Service could not support you with this. A the moment we are not experiencing a general problem with our services, so I'm afraid this could be due to a browser issue. I encourage you to delete your cookies and try a different browser, and hopefully this will fix the issue.

Should the issue persist, you can always contact us per Email, Phone/Whatsapp (+44 20 3893 2353) or on our Live Chat. You will find more information here: https://www.bloomandwild.com/help/hc-hidden-contact-options.

I hope we can find a solution for you soon!

Kind regards, the Bloom and Wild team.

Rated 1 out of 5 stars

Completely ruined the gift

Firstly delivery didn't deliver the package as they should have. I ordered flowers for my girlfriend as a surprise gift and they completely ruined it. They rang the doorbell and in the matter of minute my gf was downstairs looking for them but there were nothing and nobody. I called the callcenter where they told me they tried at 11:25 and couldn't meet the receiver. I looked when my gf wrote me about it and it was at 11:26. So i assume they didn't wait even a Minute. What the heck is that? I paid extra to deliver this gift at this particular day, what did i pay for? The second day at the Live-Tracking website of DPD I wrote that they can leave the package at the front door, just so there is no way they gonna miss it. But oh God they ruined it up again, they didn't fckn ring the doorbell. They just left the flowers at the front door without telling the receiver that it arrived. Also, the package was ripped apart, the box was half open, flowers were flattened and looking horribly. One of the flower's bud was just ripped apart. I am really pissed of about it and I would not recommend this company to others.

15 October 2024
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hello David,Thank you for your feedback.

We are incredibly sorry to hear that you had such a terrible experience with our delivery. This is not at all what we aim for, and we would like to apologise to you for this.

You are welcome to contact our customer delight team at any time by email at hallo@bloomandwild.de so that we can help you as quickly and as best as possible.

I am sure we will find a solution.

Best regards
Ella - Bloom and Wild

Rated 1 out of 5 stars

Flowers not delivered..no cash refund

I ordered flowers to be delivered to a friend, but unfortunately, they were never delivered. When I contacted the company about the issue, they only offered to resend the flowers or provide a refund in the form of account credit. I believe they should offer a full refund to my original payment method instead. Overall, my experience was disappointing, and I wouldn’t recommend their service.

30 July 2024
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hello, thank you for your feedback.

I am very sorry to hear, that your flowers never arrived with your friend and that you were unhappy with our offered solutions. I understand that this is disappointing.

We would like an opportunity to make it up to you. Feel free to reach out to us via our email address, hallo@bloomandwild.de. I am sure we can find a suitable solution.

Warm regards
Ella - Bloom and Wild

Rated 1 out of 5 stars

No star

If I would, I would give this no star. Sad to say because I have used Bloom and Wild Germany before, and they used to be very good, with excellent service. No more- late and sloppy delivery, no explanation, no apology, credit instead of a refund. I shall not use again.

20 July 2024
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hello, thank you for your feedback.

We are very sorry to hear that you feel our delivery services are no longer satisfactory, and that our offered solutions were not either.

Of course, this does not meet our expectations and we would like to apologise.

We would be happy to take a closer look at this. You can contact our Customer Delight team at any time by email at hallo@bloomandwild.de so that we can help you as quickly and as best as possible.

I'm sure we'll find a solution.

Best regards
Ella - Bloom and Wild

Rated 1 out of 5 stars

no show

ordered here 2 times and both times the flowers just didn’t arrive

6 July 2024
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hello, thank you very much for your feedback.

We are very sorry to hear that your flowers have not arrived twice. This is not at all what we expected and we would like to apologise for this and for the late response.

You are welcome to contact our Customer Delight team at any time by email at hallo@bloomandwild.de so that we can help you as quickly and efficiently as possible.

I'm sure we'll find a solution.

Best regards
Ella - Bloom and Wild

Rated 1 out of 5 stars

One star to many for a box of dead…

One star to many for a box of dead flowers. Reported it online, sent photos and was advised they'd come to life in water, obviously they didn't, so contacted them and they claimed they never received anything.

3 June 2024
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hello, thank you very much for your feedback.

We are very sorry to hear that your flowers arrived in such poor condition and that we did not find a suitable solution for you. This does not meet our expectations and we would like to apologise for this and for the late response.

You are welcome to contact our Customer Delight team by email at hallo@bloomandwild.de at any time so that we can take a closer look.

I'm sure we'll find a better solution.

Best regards
Ella - Bloom and Wild

Rated 1 out of 5 stars

Disapointing, Starved Bouquet of flowers for my Mum's Birthday

I would even give a 0 star - I am so disappointed
I sent flowers for my Mum's Birthday
If I would have known what she will get...
She sent me a picture with a thank you and how happy she was - and I was only ashamed.
After a couple of day I felt that I had to write a review.
A starved bouquet of flowers for my Mum's 73 Birthday. Just sad.

18 April 2024
Unprompted review
Bloom & Wild Germany logo

Reply from Bloom & Wild Germany

Hello, thank you for your feedback and my apologies for the delayed response.

We are very sorry to hear that your flowers did not arrive in good condition. I understand that this is very disappointing, especially on such an important occasion, and we would like to sincerely apologise for any inconvenience caused.

Please get in touch with our Customer Delight team at hallo@bloomandwild.de. We would like to make this right and find a suitable solution for you.

Warm regards,
Matilda / Bloom & Wild

Rated 2 out of 5 stars

My son has often sent me your flowers

My son has often sent me your flowers, and after a few days when they've puffed out I send him a picture. But I won't be able to do that this time. He's sent me a ' Juliet' for mother's day. However the roses have already started going over. Some other small flowers fell off in box. There was no plant food. So I've said my thankyou ,but I can't tell him that he's spent his money on this disappointment.

9 March 2024
Unprompted review
Rated 1 out of 5 stars

Avoid if sending to Germany

Bought some flowers as a gift, but the delivery claimed something wrong was with the address given but it was completely correct. Ontop of that, the company said I was only entitled to half a refund?? Horrible service, the UK one is way better.

22 February 2024
Unprompted review

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