Bolt Reviews 

Built a full business website, the agent crashed, they have zero support, tickets get ignored, emails and messages get ignored, LinkedIn messages ignored all whilst taking monthly payments of which i have lost over £100 in value plus the countless tokens used to try resolve the issues and bugging problems honestly avoid this company!

Halucination website, avoind by any means to save your time.

I purchased a 1-year subscription through AppSumo with a valid redeem code. During activation, I was asked to enter my credit card “as a guarantee only”. Despite the subscription already being paid, my card was charged $540. This is a clear double payment. I contacted the vendor multiple times with full evidence, but received no clear response. My bank dispute was refused, and the vendor’s support is slow and vague. Based on many similar reviews here, this looks like a recurring issue. I am still waiting for my refund.

I’ve been using bolt.new since day one and have been paying for the PRO plan the entire time. I was never fully satisfied, but I gave them another chance after their latest upgrade. Big mistake.
The platform keeps wasting tokens without actually fixing the issues. Every response from agent is the same empty line: “Yes, you’re right, I found the issue and will fix it now”, but nothing ever changes. There’s no real progress at all.
Customer support is completely useless. You only get a bot, which does not respond properly, and getting a real human agent is impossible.
This has been an utter disappointment. I would not recommend bolt.new to anyone.

Unbelievable why google suggest this, but I tried to with Pro plan
- If does not auto commit code sometime, if ask to connect github but sometime say its does not have access to the source code white it show logs it edit code, this is VERY frustrate and stupid,
- Its very unpredictable behavior can the commit message sometime very unclear,

DONT WASTE YOUR TIME and MONEY on this stupid tool, this is scam

The worst Experience Possible, I have to say, Vly.ai is alot better. Burns through tokens faster than a sportscar burns through 1l of fuel. I spend more time fixing the errors, it makes completely unfunctional apps that are trash, this is the worst ai and the worst cashgrab

The company has very scammy marketing strategies. I signed up during a hackathon, which offered 3 months of Bolt Premium for free. I was being charged after the 1st month ended and absolutely no reply from support.

Extremely expensive product - you are far better off with Cursor/ChatGPT/Claude.

Bolt.new is created to steal the credits by fixing its own errors in a loop

Too early to judge !! Just started on the pro plan through appsumo. I’ve used the free plan before and it wasn’t too bad !! So moved now to pro plan mainly for DB and hosting integrations. First app on paid plan first problem. Built the app with no issues until I went to publish it. Auto ssl certification problem, which I think is affecting all EU region. In the discord, there was no real support, and found more people having the same problem over these last couple of days with no resolution as yet. Emailed support and yet to hear back from them!! This is a high priority incident affecting many people and yet, I don’t even see an announcement in their comms channels or within the app. This is very poor customer service!! I don’t think I’ll be hanging around there too long especially regarding excessive token consumption and their rolling over policy -
They want to really up their game if they want to stay in this vibe coding space, as more and more upcoming platforms offering this service. Hope things will change, because the platform itself, the UI, integration, all good. Didn’t play much with their LLMs but I didn’t have any issues building simple apps but I haven’t tried to build full stack apps yet, will test that later then update this review. All in all I’d say it’s ok, but customer service is the most important aspect for any business.
update: got a response from support, pretty good actually. I was impressed with the quality of support from Erica. Party resolved my issue regarding the publishing of my site. Can now (somtimes) view my site, sometimes I can other times I can't. Apprently it depends on your ISP. Some rate Bolt very low and block access or display a security warning preventing access. Apparently, they are working hard to resove this reputation issue with some ISPs. So we could conclude that this issue is out of their hand insome ways. I'm not sure if my issue was only related to this particular ISP issue? I have the feeling some other times is due to the auto ssl certification?? also sometimes depends on your region (EU in my case)??? not sure about this though..If someone has more knowledge about this, it will be usefull if you could comment or a new thread to explain. Happy new year !!

Initially it was great, but now they are obviously lying about the models they use. The same prompts to bolt and claude(on their official website) while having the same model selected, and bolt produces the most garbage code known to man and Claude does everything perfectly from the first try

Absolutely unacceptable.
I canceled my subscription, got confirmation, and still got charged again. Then again. And again. Some of those charges were even linked to an account I never logged into and couldn’t access.
Support was a nightmare. Automated replies, long delays, promises to “look into it,” requests for verification — which I provided — followed by total silence while my card kept getting charged.
This company should not be allowed to handle payments. If anything goes wrong, you’ll spend months chasing them while they keep taking your money.
Do yourself a favor and choose literally any alternative.

Another Appsumo Failure Product. This is a Tokens Stealing Machine.
A huge waste of time & energy.
From 10,000,000 tokens per month on the Pro Plan, It used about 1.5 million tokens to build the app in 2 prompts. Then it used other 8 million tokens trying to fix errors with a ZERO success. When I said it did something technically wrong & unsecured, it gave the answer "You are completely right..." & reduced extra half million tokens from my credentials.
I lost 10,000,000 tokens & 24 hours for ZERO results.

0 support. They have a backend bug that doesn't release a domain if the project gets deleted, and you can't use the domain with any new project. Support doesn't even respond.

As others have said, you churn through tokens, wasting time getting stuck in the same fixes and errors. I've lost count of the amount of times it has told me an issue has been fixed, only for me to test it and still experience the same issue! All whilst burning through my tokens. If they have faith in their system, it should automatically credit tokens if the same issue keeps occurring (and we keep being told that the system has fixed it!)

Zero customer service, horrible experience trying to get help. The only company I know that controls your ability to buy tokens to finish a project and forces you to upgrade your plan.

I would have saved to much time just building the website by myself without AI. The AI (also the Claude Models) are STUPID and just repositioning stuff is such a headache. Ah, and I didn't get answers to my questions from the support.... I don't recommend

Very frustrating, I tried to make an app with it, it will quickly create a first layout but then it becomes a nightmare, you burn tokens trying to guide it to fix it's own issues, every time it says it fixed something but it didn't, it will not do what you want it to do. Just waste of time, money and nerves

it's an endless pit of credits down the drain, just to get functionalty between a gmail and calender booking for a customer was over 15 million credits and it keeps on forgetting what it did before that its supposed to write in code so you keep going back to fix old errors and it sost a million here and a million there, very frustrating!

I have been emailing their customer support for days, and their so-called " SAM" AI agent told me that I would resort me to their human support. THEY NEVER DID. EMAILED THEM TWICE, and nothing happened. Not only did I lose my project midway and have to look for an extension, but wasted all my money! Such a terrible product!