Tomatojuiceltd

I ordered several items, but unfortunately I have not received all of them. Meanwhile it was marked that the missing item was dispatched/delivered.Contacting the Customer Service is extremely difficult and I consider to never use them again.Chasing them for sending the missing item out.Their response is critical.Very disappointed.

My flight was cancelled by another airline before departure and was transferred to a 12 hours later scheduled Lufthansa flight, but there were many errors during transfer and ended up with separate seats from my child.We had issues with the online check in, choosing our seat, the passenger was unknown etc.Too much hassle to face with.I had a few hours to sort out the transfer issues but after numerous calls they were unable to do so as they hid behind some technical glitches as an excuse which is hard to believe in 2026 it still could be a case.Also Lufthansa lied many times while trying to avoid seating separated from my child.The only option was to go to the airport 3 hours before departure and hope for the best but unfortunately those promises were just meaningless words. At least one of the Lufthansa representatives was able to check us in, printing our boarding pass, but no seats were available to next to each other....This terrible and stressful experience which left bad aftertaste and we are very disappointed and left down especially my daughter..never again.

My British Airways flight was cancelled a few hours before departure and was transferred to a 12 hours later scheduled Lufthansa flight, but there were many errors during transfer and ended up with separate seats from my child.
BA did not inform us at all.No communication at all.
We had issues with the online check in, choosing our seat, the passenger was unknown etc.Too much hassle to face with.I had a few hours to sort out the transfer issues but after numerous calls they were unable to do so as they hid behind some technical glitches as an excuse which is hard to believe in 2026 it still could be a case.Also Lufthansa lied many times while trying to avoid seating separated from my child.The only option was to go to the airport 3 hours before departure and hope for the best but unfortunately those promises were just meaningless words. At least one of the Lufthansa representatives was able to check us in, printing our boarding pass, but no seats were available to next to each other....This terrible and stressful experience which left bad aftertaste and we are very disappointed and left down especially my daughter..never again.

Cancelled my flight a few hours before departure, no notification at all.Poor communication and careless customer care, disaster.Never again.

Never again. Completely dishonest and total scammers!
I thoroughly checked and measured the parcel that I sent to Germany via Parcelhero, using UPS. The parcel was received a week later than the promised delivery frame due to missing paperwork that ParcelHero had promised to send electronically.

After numerous calls to UPS, I corrected the error that they themselves had made and were lazy enough to not even bother correcting. Finally, after a hassle later, it was delivered.

UPS charged me extra £39 for the paperwork that ParcelHero should've already done but for whatever reason failed to do so. Then ParcelHero charged me an additional fee for "incorrect weight and size". WTF?!

Blatant scammers. What dreadfully sh*tty businesses—both UPS and ParcelHero—and I'll never again think about using them. In addition, both companies had failed to notify me of the status and what exactly the issue was. I continuously had to manually track the parcel myself. An absolute disaster of a company on all levels. Big no no.

I do not recommend  that you do business with UPS. I recently sent out a parcel from the UK to Germany, and it was a total nightmare! Throughout the last 8 days, they've been  consistently changed the status of the parcel from "on hold" to "released". The repeated lack of communication drove me crazy. 
I made numerous calls towards the support team and received just empty promises(lies). And the parcel is nowhere to be seen yet, which to me indicates that something is not quite right. I'm concerned with what they've done with my parcel, and wish for more professionalism from them. Moreover, they have told me to be "patient" whilst my valid concern towards the safety of my property is being completely overlooked... 

An absolutely dreadful company to deal with on every level, from communication to customer service.There are much better and reliable couriers out there to use. If you're still looking to use UPS, beware of their lies and rip-off. Avoid them at all costs!They charged me £39 import fee/documentation(brokerage fee?) for sending a gift, which was already done.What a joke and rip off!Never again this disgusting misleading business.

I do not recommend  that you do business with UPS. I recently sent out a parcel from the UK to Germany, and it was a total nightmare! Throughout the last 8 days, they've been  consistently changed the status of the parcel from "on hold" to "released". The repeated lack of communication drove me crazy. 
I made numerous calls towards the support team and received just empty promises(lies). And the parcel is nowhere to be seen yet, which to me indicates that something is not quite right. I'm concerned with what they've done with my parcel, and wish for more professionalism from them. Moreover, they have told me to be "patient" whilst my valid concern towards the safety of my property is being completely overlooked... 

An absolutely dreadful company to deal with on every level, from communication to customer service.There are much better and reliable couriers out there to use. If you're still looking to use UPS, beware of their lies and rip-off. Avoid them at all costs!They charged me £39 import fee/documentation(brokerage fee?) for sending a gift, which was already done.What a joke and rip off!Never again this disgusting misleading business.

bought a welder machine thru B&Q which was a big mistake to chose this "brand".the fan is bad from first time.after 5 or 6 short usage the earth clamp is bended, broke to half due to cheap material.Contacted with the manufacturer to resolve my issues promised replacement clamp but never arrived.AVOID this dreadful company.never again.

What a dreadful company!I ordered 2 times and I never received my orders and wasted 3 weeks about these lies.
Called them for updates and both times I was promised my order would be with me soon.Never received anything.
Luckily i paid via Paypal so i opened a case for refund.Not recommended at all.Avoid them.

Do not fall into their promised lies!Everything wrote on their website is pure lies.
Promised date of delivery never happened, never arrived,slow "release", taking ages to move to the next stage if you are lucky.Slow processing and delivery options.They always make excuses(received damaged, stock issues, delay in packaging, quality control delay etc.) which gives that impression to me they do not have any clue about logistics and customer care..Product still "IN stock" but you won't receive anything or if you lucky you will ages later because their stcok not located in UK.Not recommended.Better to go somewhere else.Avoid them.Wasting customers time.Nonsense and rubbish.

I purchased parts for my Delonghi Coffee machine and paid extra for next day delivery!The fact is the processing was very quick but absolutely no quality check before they sending out items and they do use limited protection, materials to protect the items.i have to say that because i received damaged part where the outer packaging was partially intact but shockingly was small amount of wrapps were use.Also contacting with them is extremely difficult.Then the stock went out so it would take 3weeks to wait.what a joke.

Ordered online a 4K LG smart tv and it is faulty since new.Called Customer service to explain my situation and that i would like to return the telly for exchange or to choose a different model.Went thru the Technical Support team's scripts and once they agreed to return the tv they've disconnected the line.No one called me back.Called them another time the same happened after transfering between Customer service and Technical support teams a few times.Totally disappointed at all. I had to contact Paypal to help to resolve this matter..Currys is not recommended at all and I will never buy anything from them.What a dreadful company.

Bad aftertaste
Wasting my time, again.
I have been with RS for decades and There were amazing but since DHL took over PForce contract RS reputation is not as it was before.
DHL is a dreadful and bad courier company and always lies about its delivery.I complained to RS many times but they don't bother to listen, improve or at least to offer other courier to choose at the checkout.I am no longer able to cope with that stressful situation where it is always the same question: are they going to deliver my order?
I will be looking for alternatives and I might take my business to where the customers are more valued and listened to.
Thank you

total joke.
I am still surprised they still can get away with such a bad effort to deliver parcels in 2025.If you lucky to get estimated slot and they still running late or just don't bother to lie they tried to deliver your package.Raised my concerns to the merchandiser but no improvements at all.totally rubbish and not recommended.What a dreadful company!

Beware!Do not waste your money and time here!
I bought a vga card and it was faulty. It was sent back for replacement but no communication and replacement i received at all since they are in administration..I am trying to get a refund but no phone lines are active, they changed their website and deleted all my account details incl. my prev. orders.
NEVER EVER AGAIN WILL BUY FROM THEM.

I used to buy from RS UK for more than a decade and it was always a reliable supplier.
Unfortunately the issues started when they changed their courier from Parcelforce to DHL.Delivery issues were, opened parcels, late and lies about deliveries which are unacceptables and leaving you a bad aftertaste.
Secondly RS UK recently unable to fulfill orders, makes errors and moreover their stock and availability is concerning especially if you need to buy from somewhere else due their limited stock, let you realize that it is not worth buying from them.
Looking for new supplier.

Some items from my order were damaged, promised redelivery twice, never arrived.Spoken with the store manager at Harlesden who questioned the genuinity of the problem, but replacement never came.
I never again shopping with Iceland

Poor service and not recommended at all.
DHL has failed many times, cancelled my contract with one of the UK distributor about its carrier company, about them.Took my business somewhere else.DHL is simply rubbish/poop

Asda Park Royal has not been able to fulfill my order for the last 6 month and the online shopping is getting pointless if I need to go shopping anyway.
Contacted them with no apology at all.
I will not use them anymore because they are wasting my time and it's time to try someone else who might be able to provide a smooth and hassle free experience.
Thank you

Purchased tickets and no confirmation and any updates received at all what is going on but the money has been taken.
2 DAYS LATER I called the customer service and spoke with a rep who really did not bother to help me out and did not even apologize at all.Promised the money will be released soon but nothing yet
Totally not recommended at all and never use them again
rubbish service