Currys  Reviews 

Easy transaction collected from my local store
item as described (Excellent) and it was
as new refurbished item a greatv saving
no original box but who uses the empty box ?

The assistant was lovely
Friendly answers all are questions
My wife is blind and I have had a stroke and cancer , she was lovely

Shocking. Purchased a range oven with extended warranty. Under warranty the paint has blistered and water marks have appeared. They come out and say that its cosmetic so no we will not do anything. Well it is a warranty issue whether they like it or not. We got no where with the manager of the chap that came out. All the man was interested in was me giving him a good score so he gets his bonus. So the questionnaire comes to which I leave scores but as soon as I mention the issue it then just stops and goes no further. So I try emailing but found Currys do not like to email anymore as they feel its better for communication that its disused. So the option was chat or write. I decided to write a letter then that way it cannot be fobbed off. It takes 16 days to reply. They replied by letter and state they have no record that I purchased an oven from them. I now need to provide more information yet they have failed to give me either an address, telephone number or email or another way to follow up with the information they desire. Now that tells me that they care little about if they actually get this information. They want to make it as difficult as possible to enable me to respond. But they do appreciate and understand how disappointing and inconvenience this problem has been for me. Yet chose to make it even more difficult.

Delivered ahead of schedule. A welcome surprise.

Had a washer dryer installed and they installed it in a way that water is leaking from the pipe and my kitchen floor is full of water. Called the customer service team who were completely unhelpful and said the installation team is looking into the issue however the issue is in my kitchen so not sure how they plan to look into this from their office. Asked for her name and she told me that it is a Currys policy that they aren't allowed to share their name to customers. When I questioned further, she then said it's their manager who has set the policy and refused to share her name

Appalling. Bought a TV on 27th June, asked for 'free delivery'. Bad move - should have paid the extra. Information about delivery from DPD was given, the item did not arrive on the stated date. Waiting in for delivery the next day, nothing arrived. Notification given by DPD was useless. Chased with Currys who said the item would be delivered and to wait a bit longer. I did that. Nothing. Initiated a return (even though I'd not got the item) on 4th July was told refund could take 7 - 14 workings days. 14 working days later I'm still being asked to wait as I am still within the specified time limit. When I asked what that time limit was I was told it was 14 working days. Going round in circles here and told to wait. This was all done on Currys online chat. I then called and spoke to a person (hurrah!) who said the item had NOT been delivered back to the warehouse. I guess this review should also go on DPD's page but as I didn't choose the courier it is here on Currys who did. Not happy.

The lady that served us in the Carmarthen store was absolutely brilliant, will look out for her when I'm making a further purchase, she was funny, friendly and very helpful couldn't ask for more.x

The manager of the store came over to serve me, I wanted to buy an ipad. He disappeared to the store room to see if he had any in stock. I began chatting to a other member of staff whilst he was gone.
He returned telling me that they didn't have any in stock and walked away.
The other member of staff asked me what model I was looking for and informed me they had two in stock. He went to the sto k room and appeared a couple of minutes later with the ipad I wanted, which I purchased.
It's a shame when management are too busy to take an interest in the customers.

A very pleasant shopping experience.
Last weekend, I planned to buy a TV for my bedroom at the Currys in Stamford. Although it wasn't valuable item, but the staff Tom enthusiastically answered my questions about the product and conscientiously helped me complete the purchase.
I am very satisfied with the service at this Currys.

Great experience and also a fantastic product.

The staff in Currys were great! They were extremely helpful and lovely to deal with. I am very satisfied with the goods I purchased too!

Delivered within 24 hours of ordering and just with free carriage ! .Also £60 cheaper than it was from a week earlier , saving of 35% .
Courier extremely helpful

Terrible Service!! If I could give no stars i would. Ordered oven to be delivered yesterday, the driver cancelled 5 mins from the end of the timeslot and noe I have to wait nearly 4 weeks for another delivery slot. Cannot get an answer out of anyone, keep getting told to call back, no managers to talk to, they take 3 working days to call you back. Totally unacceptable!!!

The service I received was spot on, and the assistant was very helpful

Great sales advisor

This was a great day kept up to date on delivery time arrived within time allocated very good service courier were excellent thanks

I made a purchase online with currys and within 15 minutes I received a message to say my order was ready for collection. Excellent service.

Efficient salesman was in and out within less than 30 min with what we needed. Fridge freezer.

Very good service. Ordering in store was easy and member of staff very helpful. Delivery communication great and installation went without a hitch. Team very friendly and careful.