Jet2.com Reviews 

Great Flight, Friendly Helpful Staff.
We will always try to fly with Jet2

From check in to leaving plane on arrival first class service. My friend has special assistance and they make it so easy.

As always Jet2 delivered the incredible service as standard.

Flight fine, patronising voiceover on arrival.
However flight delayed and over 2hours sat on runway, hardly great start to holiday.
On return ,sat on runway too long before coaches finally arrived and took us to arrivals at Newcastle.

All good. Thanks.

The staff of Jet2 were , as always, friendly and helpful. The plane was packed as it was the end of the summer holiday. Both going and coming back the plane was delayed through no fault of Jet2. The only thing was that in Spain it was under the baking hot sun vote an hour. I think a drink of water would have been a good gesture.

Nice crew
Outward flight on time
Inbound flight late but we were kept up to speed with why

Delayed again for 2hrs 15 mins no explanation get on the plane, not even a sorry for the inconvenience shocking how many times over the summer? This happened now with your service?

Lovely experience
Staff were very friendly

I have logged a complaint and had no response. We were issued a third party plane - no food, water served to supplied plastic cups and severe waiting time - overall without going into too much information I was very unhappy with Jet2

The flight itself was very good; however, the organisation at the gate in Alicante was hopeless

Very friendly staff, always on schedule

We enjoy flying with jet2 but sadly we suffered delays on both our outbound and inbound flights. The airline staff are however very courteous and the flight was very good.

Flight and crew were excellent flight was 1.25 hrs late going out and an hour late coming home because of the late departure time it wasted the first day of the holiday due to the transfer time it was 22.00 before we got to the hotel.

5 hour delay at Bhx flying to Budapest 28th August absolutely no communication from ground staff no food or drinks offered during delay.Gates moved three times during delay !!! ground staff only interested in whether bag was suitable for cabin over head locker instead of apologising/communicating .whe. It was time to board the jet2 representative just said “you can board now” not one apology it took the pilot to explain and apologise and aid how appalled he was with Jet2 ground staff !!!

Flight was on time, staff on board were polite and very efficient.

My flight returning to the UK was very stressful!!! We departed 1h42m later than was supposed, then plane had to wait around half an hour to land because there wasn’t parking space and to join the “party” after landing we had to wait for the steps to get out of the plane this took another half an hour. Absolutely ridiculous and I definitely felt sorry for a few babies that were on board. I’ve never experienced nothing like this before.