Some aspects of hotel were not as good as last visit. Considerably more people smoking/vaping in public places, including the restaurant. Not enough sun beds, too many towels left on them from early i... See more
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Written by the company
Cheap package holidays from just £60pp deposit. Find all-inclusive and last minute cheap package holidays, ABTA and ATOL protected, at Jet2holidays.
Written by the company
- What to expect
- In a world that’s ever-changing, one thing will stay the same – us. We’ll still bring you great service, great destinations and most importantly, a great holiday.
Contact info
Low Fare Finder House, Leeds Bradford International Airport, LS19 7TU, Leeds, United Kingdom
- 0800 408 0778
- customerservice@jet2holidays.com
- www.jet2holidays.com
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Food and drink prices on the flights…
Food and drink prices on the flights are extortionate; charging those in addition to seat prices which again is an addition to the package price, is iniquitous. The return flight was delayed. Perhaps when that happens (two Jet2 return flights of the three we’ve taken) you’d offer customers a free drink of their choice and a packet of biscuits.
Review of Jet2 app and hols
The Jet 2 app is great and keeps you well informed of everything. The location of hotel was really good and overall we had a brilliant holiday.
Everything went according to plan
Everything went according to plan from booking to getting home
A long walk to the plane.
Everything is arranged from start to finish: flights, baggage, transfers, hotel. Very good price, and monthly payments make it easier. The only downside to using Jet2 is the long walk from the departure lounge to the plane on the tarmac; it must be about 550 metres, and then a flight of stairs onto the plane. Not very good with having COPD and a very bad right knee.
Holiday was very relaxing just what I…
Holiday was very relaxing just what I needed, a basic hotel if you wanted a kettle you where charged extra for this. Not many sunbeds people would get up early to reserve them, then come back later stay a little bit then went away for a couple of hours during the day so at times the sun beds where not being used. Staff very friendly and helpful, house keeping in room was not brilliant. I am a bit old school and doing everything on an app not the best seeing the tour operator engage with customers needs to come back.
The hotel was one of worst…
The hotel was one of worst all-inclusive I've stayed in. You had to pay for snacks they were not free. All-inclusive was 11 til 9.30 never know this at any hotel. The hotel is on a very steep hill not for faint hearted. To top it off you have to walk up the hill and round corner to get picked up. The coach drove passed us they had to send another one. I booked a suite with separate living room to bedroom. They gave us a very small room. When questioned they said hotel was full and no rooms spare. Worst experience off a holiday I have had with you and I go away 6 times a year. I paid 1600 for 3 days for 2 people extortionate price for what we got
No air con
No air con. Told to run the tap for 25 minutes every time I wanted hot water
very loud day and night
the hotel was very dated and our room was filthy on arrival I had to ask for the floors to be cleaned. there was banging music all day untill at least 2am most nights I did ask for a quite room due to health needs but our room was above the bar area and my grandson has autism if we had known this we would not have booked it.
Nice family holiday
Nice family holiday, great weather. Hotel was clean and pool was lovely. Breakfast was good too. Flight back was delayed by over 2 hours otherwise would have been 5 stars.
Jet 2 make it easy to book your holiday…
Jet 2 make it easy to book your holiday . You tell them what you want and they sort and book it all for you .
very good
very good. understanding could be better. I had a good time.
Good holiday again with Jet 2
Good holiday again with Jet 2.
Good comfortable flights, great service.
Lovely hotel in Malta just as described.
Very competitive prices.
Looking to book another break with them shortly.
Unbelievable once checked in
The check in help wasn’t great…… 2 young girls more concerned about talking about ‘who’s who and who’s done what’ in their social circle but we got through that!! Stansted airport
From then on in absolutely perfect as we’ve come to expect from Jet2
Flight and staff brilliant
GF Victoria hotel unreal. 3rd time there.
All in all what you come to expect on a holiday that costs 7k before you’ve landed
Had concerns with transfer from hotel pick up time. Jet2 sorted it. No questions
Amazing holiday. Amazing hotel.
Booked for next year already.
4 star hotel with 3 star hotel and service
This hotel is definitely not a 4 star hotel
Pros
Great location, there are local shops, bars, and restaurants near the hotel. Only 20 mins walk down to the town centre
Hotel staff were great when we arrived and we were lucky that our room was available early. The room was nice and clean; there was enough room for 3 people.
The restaurant was nice with different styles of meals on and we always found something to eat
Snacks were available
There was a good selection of drinks
The entertainment staff were good with the kids with different clubs (mini, maxi and game room)
Cons
Air conditioning wasn't great and only worked the lounge and the hotel lobby no were else
Not enough sun beds for the size of the hotel
Pool was also small
Pool bar had a horrible smell, always had a queue and the self service area always ran out of cups
The restaurant always had plates with water still on them had to use napkins to dry them
Both the bar and restaurant felt under staffed
We won't be returning to this hotel
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