Ebuyer (UK) Limited Reviews 

55,155
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, reviewers had a great experience with this company. Consumers frequently mention that the online store is very easy to navigate, allowing them to place orders smoothly and receive requested products rapidly. Many people also appreciate the highly competitive prices and find that the computer components and devices arrive well packaged in brilliant working condition. However, some reviewers were not happy with delivery times, noting that parcels occasionally arrived significantly later than expected or faced unexpected transit delays. A few other people also felt frustrated when receiving incorrect merchandise or experiencing slow responses from support agents regarding refunds and returns.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, as many reviewers highlight... See more

Product

Clients share ambiguous opinions on product experiences, as some reviewers praised items like speakers and... See more

Order

People report ambiguous experiences with order, noting that while many items are placed and delivered swiftly... See more

Price

Customers had ambiguous experiences with price, often noting great products at fair and competitive rates.... See more

Service

Consumers find service to be ambiguous, with many reviewers praising fast delivery and efficient order... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy to place my order, and my item arrived the next day, as requested. I did experience a slight accessibility issue. Namely, my screen-reader wasn't able to find the text contained wi... See more

Rated 4 out of 5 stars

The site is easy to use and everything is explained. The only problem was that I paid for next day delivery and received two days later.

Rated 5 out of 5 stars

Item ordered Friday evening. Delivered mid day Monday. I have bought various computer related items over a period of 12 years. All have been top quality. EBuyer sell computer equipment at competiti... See more


Company details

  1. Electronics Store
  2. also in
  3. Computer and Accessories Store
  4. Electronics Company
  5. Gaming service Provider

About Ebuyer (UK) Limited

Written by the company

Shop at Ebuyer Who We Are Contact Us

Ebuyer have been a trusted supplier of computer tech for over twenty years and from our roots in a Sheffield garage have grown to employ 200 people.

We stock thousands of products and guarantee we have that laptop, gaming PC, monitor, or printer you’ve been looking for along with every component you’ll need for upgrading or building a PC.

We pride ourselves on providing great tech at great prices with great service. It’s not just a slogan.

All our products are sourced from the biggest and most trusted brands and our UK based Customer Service Team are always on hand to help. And, to cap it all, our Price Match Promise means we’ll never be beaten on price.

We are accredited partners with HP, Lenovo, Microsoft, and more so you know you’re dealing with one of the UK’s leading tech retailers.

Browse the 17,000 products on our website and choose one of our flexible ways to pay including 0% finance options. And with next day delivery available you can be enjoying your new purchase within 24 hours of ordering.


Contact info

4.2

Great

TrustScore 4 out of 5

55K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(55,155)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Looking at laptops

Looking at laptops, wanted to know the monthly payment through Frasers Plus. Went to far and wanted to cancel the order. Did this and got an email for cancellation. 6 minutes later got an email confirming order. Fast forward a few days ( after email correspondence with your Customer services) and I have an email saying the laptop is with the courier for delivery. Looks like the laptop will be delivered and then I have to sort out a return. Seems crazy to me.

21 October 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! My newly bought computer monitor, was marked as delivery due 21 only to be sent back to the seller by EVRI the malice!
Upon enquiry with EBUYER, I was told, they will offer a refund after a 14-day or sooner if they receive it!
I am without a monitor! Shambles!

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Its been fast friendly

Its been fast friendly and well informed all through the process. Evri now has my parcel an look forward to receiving it in the next day or 2. Seriously thinking about coming back for more purchases. Thanks an keep up the good work.

3 October 2026
Unprompted review
Rated 2 out of 5 stars

Not very good. No item. Instantly stolen 🤨

Updated review – Delivery issue, but refund offered

I originally left a one-star review because my order went missing almost immediately after being passed to Evri, which I found suspicious and frustrating.

To be fair to Ebuyer, the problem may have been entirely down to Evri rather than Ebuyer themselves.

Ebuyer did eventually get back to me and said they would issue a refund, which I appreciate.

I've therefore updated my rating to two stars to reflect their response. However, the delivery experience and difficulty getting the issue resolved were still disappointing.

13 October 2026
Unprompted review
Rated 1 out of 5 stars

Two lost monitors

I bought two monitors on next day delivery.
They were not delivered the next day.
The courier cannot track them.
Ebuyer don't respond to emails.
Ebuyer have no contact number.
Ebuyer have gone downhill since they were taken over.
Awful :(

14 October 2026
Unprompted review
Rated 5 out of 5 stars

fantastic service

fantastic service, i ordered the monitor at about 6pm and it was with me the next day by 12 mid day....

9 October 2026
Unprompted review
Rated 1 out of 5 stars

Speed cameras detectors

Please do not use this company, bought two speed camera detectors, they don't work!!
Customer service is a joke, offered me 10% refund and keep them or send them to hong kong and lose about £50.
Disgusting.
Its a con!

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Great UK business

Great UK business, been buying for 20+ years and always possible to get a good deal - like this Asus ROG Strix!

1 October 2026
Unprompted review
Rated 1 out of 5 stars

Jungle Company

Tried several times to place an order but failed to process using different methods aswell to process but still failed. The customer service is horrendous. I’d avoid this botch up company.

23 September 2026
Unprompted review

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