Deb Hawken

Swift reply respecting my request. I did not like the constant upsell on the site. I paid for what I wanted then was bombarded with add this for a bit more. It may be an iPhone glitch but there was no option other than yes. The 5* are for the customer services. The pressurised sell would get them one.

Can’t believe how reasonable the prices are for such clean vitamins. Fast delivery. Really impressed.

I received almost no information on the person I was checking on, just a load of photos many of which were not him. I didn’t mind paying £1, but I was annoyed to discover that without any warning I had signed up for a subscription by doing so. This is not acceptable, I cancelled at once and will not use them again.

Firstly, Apple Support is second to none. Readily available, they ensure they fix the problem. Been with them on my phone for years and thank God I had it with the iMac.

I recently switched from a Windows PC for the first time because Windows summarily decided to delete all my documents and photos on One Drive. The time had come to part ways.

I've always preferred the iPhone so I thought I'd be happy with a Mac. The shop that sold it said if you can use an iPhone you can use a Mac. That is not true.

I'm used to visibility of objects of access, a quote from my Masters Degree in Computer Science. Can you clearly see what you want to do? Then expected results, does the button you press do what you thought it would.

The Mac fails that. What is a Go menu? If you know Mac it's obvious, but as a newbie it isn't. Downloading programmes was a nightmare, the first three I downloaded did so in three different ways, they didn't download to the same place in the same way.

To download a photo from Canva I have to drag it from downloads to the desktop then into my documents. When you open the downloaded photograph there is no save option. I've looked at every menu. I've worked it own now, go to Finder, Downloads, find photograph, drag to desktop, open documents, drag it to the folder. It's an okay process but not an intuitive one.

So saying, it's a great machine, I really love it, and I can actually add a Zoom Background, problem is I've forgotten how I did it and can't change it. There is no menu option that I can find that says change background. I'll hunt it down, it will be there, when I have time.

That's the main problem, time. You need time to get to know a Mac. You have been warned!

I finally gave in a purchased two pillows on a 2-for-1 deal via facebook. There was a delivery delay, I did have to chase for information, but they duly arrived. So far, so good. Bearing in mind these pillows should have be £69.95 each, I received two thin covers with nothing more than a bag of cute up foam inside. Yes you can remove some to make the pillow more comfortable, but that’s just a basic pillow, nothing more. Nothing like the hype. We prefer to use pillowcases, we couldn’t even get the pillow inside one of our larger pillow cases, they tried to tell me it fitted a normal pillow case, it does not. They then suggested that I bought their bamboo pillow cases at £29.95 each, times 4 that’s a little under £120. No way. When I looked into sending them back you have to put them back in the packaging they came in. They’re in shrink wrapped plastic, you have to cut it off, the pillow then expands to be much bigger, and there is no way it’s going back in that box, it simply would not happen without another plastic bag and being able to create a vacuum. I could see that these pillows could be comfortable, but to me a pillowcase is good hygiene, especially when you have cats, so they’re un-usable. I just wanted to warn people. If you can overcome that problem you should be fine, but if you’re in doubt or like a pillowcase, you won’t be able to.

We buy frozen cat food for a cat with a sensitive tummy. The box before last had been thrown around, left in the heat, the deaf was broken, and half of it had to be thrown away. The box delivered yesterday was left in the front doorstep, the driver didn’t ring the bell, nor did he pay attention to delivery instructions. There is a note right beside the doorbell telling people where our safe space is. Had I not seen him arrive in the security camera, it would have been possible to fall over the box as you stepped out of the front door. It was right in the middle of the step. It’s dangerous access it’s definitely shoddy service.

Good communication. Delivered on time.

Recommended by a vet and his wife who used to deal with pet insurance claims. She said PetPlan were the easiest and most efficient to deal with. The vet told us they provided the best type of cover. Signing up was easy. Policy documents arrived within minutes. Information is very clear.

Good value offer. Easy to set up.

I went for AVG as I received two severe virus warnings on my computer. Not trust Windows to catch them now, I decided to go back to this company and I haven't regretted it. I got the Ultimate pack, for up to 10 devices, and it feels much better to be able to decide how and when I want my machines scanned. The suite is flexible and gives you great coverage. I had one issue and support were fantastic. I'm a long-term fan of AVG and I haven't been disappointed.

It’s a pleasure to have a chance cog a life changing win while seeing the good that you do. £3.5 minion to charity this time!

Delivered to our safe space as requested.

Reasonable price, swift delivery.

Delivered within hours. Great products.

Regular delivery updates. On time. Driver lifted parcel into house for me at my request.

Reasonably priced product with the usual Look Fantastic discount, plus points, delivered the next day.

I wanted to call them, the number wasn't visible. Tried the chat bot, none of the questions it asked me were relevant to my issue, and it didn't understand the word no. Nor was there a no option. I tried inputting my question, it posted something unrelated and kept asking is it any of these. I input speak to advisor. It ignored that. I understand that companies are busy but this is not customer service. Most companies I deal with have chats where you can input speak to advisor, and they put you through. Apple and Wordpress vie for the top position, they're both extraordinarily good. Sky need to look at something like their systems.

** Update, as I was trying out products in my November box and realising they weren't for me, I realised that due to hygiene rules I'm throwing away brand new products and packaging. I recycle those that can be recycled, but this doesn't feel like a planet-conscious idea. I have cancelled my subscription and won't renew next year.

Some beauty boxes are better than others. This wasn’t the best.

Nice quality. Swift postage considering it was from China. Nice to be able to personalise.