LOOKFANTASTIC offer competitive prices.. I bought an expensive item with a very good discount. Totally reliable, delivering when requested. They keep in touch throughout so you know exactly what is ha... See more
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Company details
- Cosmetics Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Hair Product Store
- Skin Care Clinic
- Wellness Center
About LOOKFANTASTIC
Written by the company
LOOKFANTASTIC
Helpful links
About us
As Europe’s number one online premium beauty retailer, LOOKFANTASTIC® is the ultimate destination for all your beauty needs. Carrying over 22,000 products with complimentary worldwide shipping to over 200 countries, we have become the online partner of choice for many leading brands including MAC, Kérastase and Yves Saint Laurent.
With a portfolio of over 660 premium brands onsite, revenue share grown 40% year on year in the last 4 years, making LOOKFANTASTIC® one of the most successful beauty websites globally. With unrivalled technology and a team of world-class experts, we have created over 30 localised sites in as many languages, and attracted over 10 million visits per month in 2017 alone; 71% of which were international.
As we continue to build our luxury portfolio of partners, we are constantly adapting to and welcoming new trends in the industry. With more clean, vegan and organic beauty brands than ever before across skin, hair and body care, we have everything onsite to suit every individual beauty need and concern.
LOOKFANTASTIC® is part of THG Holdings plc, a globally renowned end-to-end tech platform specialising in taking brands direct to consumers across the globe. Using its proprietary technology and infrastructure, THG Ingenuity, the Group enables brands to grow at scale while driving unrivalled value and continuous performance.
LOOKFANTASTIC® is driven by a desire to create brilliant customer experiences, which are built from the insight and data executed through our integrated technology and expertise. Widening access to premium beauty and empowering men and women all over the world, we are leading the online beauty movement. Dedicated to delivering the very best in beauty, we also have an onsite blog led by our team of experts. Whatever your beauty concern or question, we have a bank of educational content to help you look and feel fantastic.
With new products and brands arriving at LOOKFANTASTIC® daily, sign up to our newsletter to receive the latest information and offers.
If you would like to discuss working in partnership with LOOKFANTASTIC® or supplying your brand to any of it's portfolio of websites please contact us on: partnerships@thehutgroup.com.
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- www.lookfantastic.com
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Shopping with Lookfantastic is always a…
Shopping with Lookfantastic is always a pleasure for me. Lookfantastic had a promotion on some Caudalie products I was looking for. I was happy to get some bargains and have my order delivered the next day!
Did what it said on the box. Fantastic
Arrived on time. Exactly what I ordered. Excellent.
Great experience as always
Great experience as always, fast delivery and great prices.
Fast delivery👍
Ordered standard delivery and got the…
Ordered standard delivery and got the order next day.
Brilliant!
Excellent beauty offer. Easy ordering and amazingly prompt delivery. The order was a gift. My friend is thrilled.
Got a lot of experiences at the Look…
Got a lot of experiences at the Look Out Discovery Centre and a big playground outside. Lovely time!
First time ordering with them
First time ordering with them. They upgraded me free of charge to next day delivery 🙂
Perfect delivery
Excellent item and quick delivery
Easy to order online and had an offer on item as well which was even better. Item as described, have been using item for a while and really like it. Delivery was quick and well packaged
Excellent Service
Couldn't fault the service I had from this company. Ordered one day and item was delivered next day and no delivery charge, either. Well done.
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