Dilligaf617

I purchased a Canon camera lens listed on eBay from the Rotherham store .I paid £7.00 postage next day delivery and it took 3 days to be delivered to me I sent two messages via eBay to the seller asking for a refund of the postage cost but cash converters Rotherham have not had the courtesy to reply to me. Got a reply on 29th August seller falsely claims they do not offer next day delivery, yet the postage label clearly states next day dispatched 24th August and they have refused to refund postage fee I have an image of label and I also got a quote from DHL for next day delivery @ £6.60.

Applied for a chargeback on a suit I bought that was not as described .Santander sent an application form to complete and I provided all the details requested. On July 16th I get a second correspondence from Santander stating that I had not supplied sufficient information and could I please complete and return this one which had demands that were not on the first correspondence . Well Santander I have done what you hoped I would do , got fed up ripped the bloody thing .up and threw it in the bin.

Paid £17 for this followed the instructions to the letter after 3 separate applications still got the tag under my right upper arm.

Received an email on 10th June stating " we are no longer managing your prescriptions because recent prescriptions were sent to another pharmacy"
These were required urgently so my GP sent them locally.
I don't recall signing anything which gave pharmacy2u exclusive rights to my regular prescriptions. The email had a reply icon at the bottom of the page and I used this to send a reply only to have the email returned as it was sent to an unmonitored mailbox and I had to phone them to get my regular prescriptions reinstated.

A year after getting glasses from Selectspecs I recently went to the opticians as my eyesight was not as it should be .I have been told that the glasses are causing the problems because the varifocal lenses are incorrect. Yes Select specs are a lot cheaper than high street opticians but only it would appear for those who need single vision lenses .If you have varifocal lenses it's better to go to an optician.

This company rip customers off I paid them £637 last year on a Seat Leon 64 plate which is group 19. In April 2026 I changed my car for a 64 plate Nissan Note which is group 10 . On 8th June went to the Bicester office for a quote and they quoted over £700 for a lower group insurance bracket. They have just lost a customer. I got an on line quote of £357.00 they are going to price themselves out of business serves them right they only have themselves to blame.

3 seat garden bench supposed to be a two day delivery with EVRI..They received it on 4th June it is now 7th June and my order is static at my local depot and no update on delivery. Contacted Robert Dyas via email their customer service was no help whatsoever replied with non committal email. First and last order from this company.

Ordered a suit from this cowboy outfit on June 3rd received an email 7th June stating EVRI have received my order "please allow 4 -6 days delivery but EVRI tracking states 2 days for delivery . This will be my one and only order from this company. Received on 11/06 this is no way 3XL I cannot get the jacket, waistcoat or trousers on requested return label and refund. There is nothing when ordering to state the orders are shipped from China or any mention of terms and conditions. I only found out the orders come from China when I queried delivery. They then told me 4 - 6 days. The terms and conditions are only given to customers when they request a refund.
1. They offer a replacement item.
2. You send the item back to their warehouse in China at a cost of £15 - £35 and refund following inspection.
3 You keep the item and they offer a 15 per cent refund.
I have reported this scam to Trading Standards.
The suit fitted my 14 year old grandson.

Visited with my grandaughter on May 24th and to be perfectly honest I considered the entry fee of £28.50 for a Senior Citizen and 12 year old child rather extortionate considering the size of the site as you can see everything there in a short time, and £7.00 for two magnum ice creams. For 50p less we could have visited a nearby Wildlife park.

Had a text on 7th April from UPS stating an eBay order will be delivered to Collection point local to me . On the 8th April I received notification via eBay that delivery had been effected so I rang the collection point to arrange collection and was told it was not with them, an hour later I get a message from my neighbour that it was left at the front of my house and as I was not in I had left signage on my front door giving delivery instructions , this was ignored

Getting a car shortly which is insurance group 10E cheapest quote on compare the market £400 just filled in the Direct Line on line form and they quoted £912.

Went to Howdens in Bicester to enquire the cost of change of car on my insurance policy. I was told £35, however in October 2024 I had to change vehicle details due to an insurance write off at that time I was charged £117 for changing policy details.

Bought a 64 plate Seat Leon in October 2024 when I went to pick it up was informed that the MOT had not been done the previous day so had to hang around Leighton Buzzard for an hour , they did put an advisory right the following Wednesday free for inconvenience. I put the Leon in for part exchange on 03/04/26 and the dealer discovered that the rear offside corner had been damaged and repaired with filler and had a poor paint job and there were small areas where the primer was visible. This knocked £1000 off PX value, they didn't tell me about the damage when I went to view the car.

My wife passed away recently and as the AA cover was in her name I contacted them thinking that all that had to be done was to change the account name but no I have to cancel and re apply and send a death certificate how bloody stupid is that some idiot got paid a lot of money to come up with this . Having been a member for close on 50 years I told them to cancel th AA subscription and I will go somewhere else.

Dropped my Nationwide debit card in the Bicester Oxfordshire branch of Santander when paying money in did not realise until I went to Sainsbury,s so returned to Santander where I am known to all the staff . One of the cashiers had my card but said it cannot be returned to the rightful owner as it is not a Santander card and we cannot prove it is yours, My reply I will go home and get my phone with the Nationwide app which has my name, account number and sort code the same as that card . That was not proof enough so I said ask a staff member to take it to Nationwide three minutes walk from Santander and I will collect it, they could not do that either and said the card will be destroyed, I asked to see the manager but was told he is not in today so it apppears no one was in charge so now I am unable to purchase neccssities for Five working days as I had to order a replacement debit card due to the petty and totally ludicrous Santander procedure. I was made to feel like a criminal.

9Bought a Citroen C4 Picasso from the Bicester Oxfordshire branch priced at £7999 . Shortly after I bought it a service warning flashed up ,on checking the service book since the last service the car had only done 120 miles so back to dealer to get reset. When I opened the bonnet to refill washer bottle the engine compartment had bits of tree and cobwebs. Then a warning flashed up to say the diesel additive needed topping up this required the purchase of 10 Litres of ADblue this should be done every 8000 miles so it seems obvious that this was omitted when EDEN did the previous service. Then I recently found it had a damaged nearside front wheel arch inner lining which will have to be replaced at a cost in excess of £200. Paid £260 for 12 months warranty which is not worth the paper its printed on , spoke to the manager at Eden Bicester he was not interested . Typical once they have your money they dont want to know
Overall very poor pre sale inspection. Will never use these crooks again

Parcel should have been delivered 10th March YODEL driver did not have the courtesy to reply to my text requesting delivery ETA and denied being a YODEL employee when I phoned the phone number supplied for contacting the driver. Got the parcel Saturday very dissatisfied with this company.

Having issues with a seller who is ignoring my messages and emails regarding a refund for a returned item but cannot speak to an ebay agent. They are getting as bad as Evri you cannot speak to an agent there either , with the fees they charge sellers you would have thought they would offer a better service.

Visited the Bicester branch on 29th November to pay money and found branch closed, no notification of closure from the bank via email, or in branch, when I visited on 22nd November was not informed by staff of closure found out on branch website closed until December 13th. Hardly good customer relations or communication. Had to go to Banbury 15 miles away.

I had to contact them as my track day on October 8th was cancelled with two days notice and I was enquiring regarding compensation for the inconvenience , sent email on 7th October and had no response so I phoned them and was informed to contact Car Chase Heroes who run the event , my response was Trackdays were paid the money so it is your responsibility to deal with any issues/complaints, so I was told I would be contacted buy a manager which I was but no compensation was offered , but they are happy enough to take your money.