eBay Reviews 

I purchased a retro hifi from a private seller, he sent it through Ebays recommend mail. EVRI, and that's where it all went wrong. Three days delivery turned into a week, and evri couldn't deliver it in was to large. They messed me around for three days, it's coming oh no it's not. To big, we need to arrange a bigger vehicle. The package was approximately 600x600x500, and they never did get another vehicle. It is now apparently being returned, and I have to chase a refund 😐. Bearing in mind, this delivery was attached to the package through Ebay. Evri are a total was of time, and I really don't know why Ebay use them, oh hang on i do. THEY ARE CHEAP, and helps lower Ebay prices. Ebay are normally okay, but in this case they are Useless. Thanks for nothing EVRI and Ebay.
Worst thing is, this is a item I have been looking for for a long time. Disappointed 😞 is a understatement !!!!!!!

Good luck getting help after 30 days from delivery. eBay are not interested. Sellers can just ignore you and all they'll do is nudge them to respond. I'd seriously consider whether you want any high value purchases on this site anymore. Amazon give far better protection so they'll be getting my business on larger purchases going forwards.

I sold a laptop a week ago and the money was in my eBay account, I had another laptop for sale which was sold in the early hours and the purchaser had paid, they then cancelled the order a few hours later and eBay asked if I would accept the cancellation which I did. I now cannot access the original funds in my account as I have to wait 48 hours for the payment from the cancelled order!! Absolutely disgusting but eBay think this is acceptable. If you are selling on eBay be very aware of this scam, draw your money out as soon as possible.

It is deserving of a NEGATIVE STAR RATING at best. The main problem is no doubt related to that AI rubbish which seems to control the SIMPLE delivery service eBay now in use. I have been informed again that the order I placed is now with its delivery service and is on its way, in fact OUT FOR DELIVERY. Strange that when I used the items TRACKING facility it has only just been collected from its supplier and is not yet even in this country from the FAR EAST! ONLY ONE SIMPLE HERE- That is obviously the idiot who chose to hand over the control of the delivery system to AI!
ANOTHER DAY WASTED BECAUSE WE RAMAINED AT HOME EXPECTING IT TO BE DELIVERED BECAUSE IT WAS STATED AS BEING 'OUT FOR DELIVERY'.

The only reason I put 1 star is because there is no option I can see first 0 stars. The disgusting, profiteering, scam encouraging culture of Ebay is just getting worse and worse!!!
I ordered a part first my car over two weeks ago, I was told it was sent out the following day, every day I would get an email from FedEx saying it was out for delivery and then several hours later get another one saying that there is a problem. Still haven't got my delivery, Ebay just send out generic AI responses making more excuses!!! Their services are all substandard and vomit inducing!!

Utterly abysmal service. I got banned for misuse of forums despite never have been on one. When contacted custoner service just simply refused to say why. The only thing I can think of is I bought what I thought was a genuine book but was an obvious fraud as it was a pdf with dodgy links. The product got removed and I never got a refund. I'd not recommend ever using it.

Are you actually going that do anything about the chinese crap just bought yet another piece from there, supposed smart glasses that supposedly haha camera lens, guess what no camera lens, just rmote control button to operate the phone on my camera basically yet they have a fancy advert with a photo of glasses with a camera lens in the corner of the frame! Claim to be "Lenovo" too, yeah I knew they weren't that for the price but I was expecting a camera lens in them even if it filmed like a potato, why do you let these people do this repeatedly? The standard reply from them will be "I give ten percent refund, you keep item" proving they are running out of a basement I'm Hackney or worse someones shed in c hina, getting so sick of this
Dont You have false advertising laws to follow? Dont you have to uphold copyright theft because that's what they are doing by stealing adverts
It just makes me laugh so much they think they can get away with it

stop using them after they stopped paypal

Why don’t you have minus 1000 !
They introduced an AI the idiots and can’t reach anyone

The new A.I. chat bot is worse than the old bot, and the old bot was worse than useless. It just runs you around in circles, presumably in an attempt to make you give up seeking help. Some things require you to talk to a human but ebay have made that a whole lot harder to do now.

These Deserve A ZERO
Ebay are unprofessional service seller are scamming buyers and you can't even speak to a human they recording process is diabolic useless

Always protecting the sellers. Items don’t arrive they give them extra days for delivery, then once you can finally open a item not received case they then make you wait longer before you ask them to step in and get your money back.
Time to find another platform that doesn’t favour and protect there poor sellers.

I cannot log in to Ebay. They have all of the correct phone numbers but I never receive the call or text to enter the verification code. I have contacted Ebay on numerous occasions and they tell me everything is correct!! THEN WHY CAN'T I LOG IN EBAY???
I have also tried to log in via my Facebook and Google accounts and always end up at the same Ebay verification page waiting for the call or text that never comes. How can I possibly shop on your platform if your system will not let me in?
Also I do not appreciate having to send a picture of my passport and a selfie to a company that will not let me onto their platform.
Ebay is becoming far more trouble than its worth.

I sold an item on eBay, got a great price, parceled the item and dispatched it via Royal Mail... who lost it in transit, not what I expected from a delivery service institution.

I liaised throughout with my purchaser and reached out to eBay UK Customer Service who were both understanding and realistic, having understood I'd done all I possibly could from a seller's perspective.

They sorted the issues swiftly, amicably and professionally and I am extremely grateful to all parties, except Royal Mail of course.

I have been, and will continue to be, a great fan of eBay UK.

Thanks to all involved in sorting out the disappointing issue, the refunds and the speedy service.

I'm very grateful.

I needed help with a payment method that needed to be verified so I could refund for a returned item. The customer services bot couldn't help. I was transferred to at least 4 humans who also couldn't help. Telling me I was a new seller and then confirming my account was 22 years old. They referred me to online help, which is where I was already, they couldn't arrange a call to speak with me directly and eventually hung up after wishing me a great day!! (50 minutes later)
A frustrating and horrendus experience!

I ordered a butter squishy on eBay, then was told it’s coming from SHEIN. It said it would take around a week maybe half and one day getting shipped through evri they said it had arrived which it hadn’t and then that it had been taken back to the hub. I tried to refund and there was no way now 3 months later I still don’t have my item or my refund (date is estimated)

Can not speak to anyone engligh or anybody who can understand the english language, trying to get through to people who can not speak english is impossible. Customer service agents are like receptionists at doctors, over paid and underworked.

I will never buy from eBay again.
How they allow disreputable Chinese companies to sell their faulty products is a disgrace.
Shame on you, eBay.

The protection standards got better and payments are easier.
I did manage to get connected to someone over a call.
IF item not as described and I would have to return, and I cannot, then there'd be an issue but I have not had this yet and I am a member since 20+ years.

My account was suspended despite providing my identification information. I was not even notified of the reasoning behind it. My funds are being withheld and customer service has been unsatisfactory and hang up on me twice.