Trackdays Limited Reviews 

Excellent customer service each time I've called to book my daughter and husband in for a track experience.
Beth was very helpful and professional- spending time looking at the best options available for us. Thank you!

Beth was very helpful and efficient booking a driving experience for my son’s 50th birthday. After spending some time on line, it came as a relief to speak with her and sort the booking very quickly.

Super response to a booking error which was all down to me, Beth had everything sorted within minutes. Glad she's so professional, knowledgeable of the systems the company has in place and willing to help clients get the best possible experience on their day out.

Used track days to book an Everyman car driving experience. Both companies let us down. The experience didn’t deliver all we paid for due to staff incompetence. Still waiting news about a refund, chasing emails. Admin. All detracts from the experience which was supposed to be fun.

I booked a junior experience for my son’s birthday. Due to unforeseen circumstances there was an hour delay, which was not a problem. I had booked x3 car experience and also to be driven around by an experienced driver. The experience should have lasted 3-4 hours after 5 hours of being at the track we still had not had our last experience. I asked for a refund and the representative there asked me to tap my credit card. This did not produce a refund. When calling on the Monday and explained my situation no information had been processed and I am still awaiting a refund/response over a week later.

Pretty shocked to be honest! Over the years my friends & I have booked numerous track days with these guys.

6 days before my track day I was Air lifted to Hospital having fallen through a farm building roof. Broke my leg in 2 places, shattered my ankle, dislocated my ankle and ripped all the tendons, so out of the game for driving for 3 months sadly!

I contacted track days.co.uk & I apologised for the late notice (4 days) & I didn’t even ask for a refund, but simply a credit note if possible! Only to be told that a credit note was not possible & I should have taken out the insurance. I hadn’t planned on falling 20ft through a roof! Ha ha .

We run a small family run business & we would always offer credit for a situation like this, but obviously it’s all about the profit for Motorsport Events & trackdays.co.uk & I’m truly gutted and disappointed.

Won’t be booking with them ever again & I will pass this experience onto everyone at the 750 Motor Club. This is not how to run a business guys!

I had difficulty on line but once I contacted customer service all went smoothly. Very helpful,very patient and very good

After a huge mix up with an SD card recording of a driving lesson
I needed up making a complaint about a data breach and safeguarding concern.

6 weeks later, many emails and many more phone calls, still no resolution or explanation and No Apology!!

Would not use this company ever again!

Dunsfold track was Aweaome!

Tried to book my experience online but as I wanted to pay a premium for using the closest venue to me, I couldn’t book without paying the extra fee. When I tried to pay, the payment portal failed. I tried several times before I called track days. The person I spoke to said it was the drift website not their own, but it was theirs as it was detailed on my voucher. She tried to get me to book another venue (double the journey, so 4 hours return, which I wasn’t interested in as I can only do mornings. Then she said the date i was trying to book was fully booked, when it was still showing available on my side. Then I asked if I could extend the date on my voucher, she said I’d have to pay. I then asked for a refund, but apparently that’s only valid within 2 weeks of purchase. So my Christmas present purchased in December is useless to me. We are in June and there’s no availability till my voucher expires in 25th September at the closest venue an hour away from where I live. I feel like once ghey have your money, they don’t care about helping you get what you paid for.

I received a Supercar 5 Blast voucher as a birthday gift in May, was very excited to drive 5 supercars including the Ariel Atom at Oulton Park — a premium venue near me in Chester.

Availability fell well short of that. The full 5-car package at Oulton Park wasn’t bookable until November, too late in the year for an open car like the Atom (50/50 odds of rain, and wet weather isn’t fun or safe in a raw, powerful car or any supercar). Earlier September dates only offered downgraded 3- or 4-car packages.
Support wasn’t able to offer flexibility on this. They processed a refund, but I lost £50 to a 25% admin fee, with no movement even to 20%. Extending the voucher to next year would have cost more and still risked the same availability problem.

The whole process was time-consuming and frustrating. What started as excitement quickly turned into irritation and letdown.

Advice: if you have a specific venue or package in mind — like a full car count at Oulton Park — check real availability before buying, as the best dates at premium venues fill up fast. The admin fee on refunds also makes this a costly experience to back out of.

Very disappointed overall — the lack of understanding from support made it worse. I expected better customer care for what was meant to be a thoughtful gift.

Got through to Josh, super professional and helpful. Really impressed by how patient he was and the personal touch/ advice he gave without trying too hard to sell! Well done Track Days for the team you've hired and the culture you've built.

5stars for Beth who was able to help me order and pay for the experiences I was unable to do via the website. 3 stars for the web experience.

They sell tickets without actually having spaces
You only find out afterwards when they call and offer you a refund in 3-5 working days
Ruined my weekend and all the plans
There's no confirmation of the refund either ,you just have to wait and see
Don't use this

After finding it difficult to navigate the website due to the booking I was trying to achieve, I used the customer service phone line, and I was sorted out efficiently. Thank you

Called and spoke to a lovely lady, didn’t take a name . Helped me through the booking, made the process so easy. Thank you

Superstar Beth - really appreciated the support.

Alison was very helpful with my enquiry. Plus I got the result I was hoping for.

Excellent customer service received from Alison & the Trackdays team.

I had to extend my voucher, as I'd not left enough time to use it (my bad), and it meant that I couldn't redeem it on line, but Alison came to the rescue.

My call was answered very quickly, and Alison couldn't have been any more helpful. Patient, attentive, understanding & knowledgeable Alison was superhelful, guiding me through the process, explaining next steps & what happens next, following up with email communications as promised, she was a pleasure to deal with.
Thanks very much.

I bought this as a birthday gift for my partner as he obviously loves cars and fast racing. Due to unforeseen circumstances the event couldn’t be booked up right away (I myself had to have surgery and he was my carer afterwards). I purchased an anytime gift knowing that spaces would be limited on weekends also.

As we have come to book it our nearest track has no events available at all this year (Sunderland) and the next track is over a two hour drive away with the closest time being August. Due to this we would have to extend the expiry date (also at a cost to ourselves) and the following date isn’t until November which would need a second extension on the expiry date. The initial track was broadcast in the advert when I bought this experience and it was the reason I purchased it in the first place, now they are telling me we can’t even go to that track at all. Spending either an extra £25-30 or £55 on which date to use and that’s before transportation there.

I must admit my initial email reply came through pretty quickly but since then even when I have brought the fact that we can’t use the track initially intended and that we’d be spending a whole lot more money to use the voucher in the first place (initial layout wasn’t cheap) I have heard nothing back from the company.

I’d say read all fine print, make sure your intended track is doing events BEFORE purchase if you can or try booking direct.

The person I dealt with was extremely helpful and efficient.