Yarbo Reviews 

118
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were somewhat happy with their experience overall. Customers appreciate the product's capabilities, finding it effective for tasks like mowing and snow blowing, which saves them significant time. Its power and solid build quality are often highlighted, with some finding support helpful in resolving initial setup challenges. However, some people mentioned persistent issues with product functionality, including GPS failures, battery overheating, and frequent breakdowns. Many also expressed significant dissatisfaction with customer service, citing unhelpful responses and difficulties in obtaining timely resolution. Some felt the product was early-stage, requiring considerable troubleshooting.

What people talk about most

Product

Clients share ambiguous opinions on product, with some reviewers expressing satisfaction, highlighting its... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction with the... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

User experience

Users describe ambiguous interactions with the user experience, with many finding it great when functional,... See more

Service

People report ambiguous experiences with service, with many expressing significant frustration and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Initially, Yarbo support was TERRIBLE! I had to email the CEO to get the proper response to my initial questions. Once I was able to get the right amount of attention, all my issues were resolved. Eve... See more

Rated 3 out of 5 stars

The company had what I thought was a solid design and great features. Unfortunately a lot of the features never worked as advertised. I was able to get it to work reasonably well with the lack of pro... See more

Company replied

Rated 3 out of 5 stars

I purchased my Yarbo in July 2025 with 5 module attachments (Mower Pro, Snowblower, Leaf Blower, Smart Assist, and Trimmer). I received the Yarbo Core, Snow Blower module and Smart Assist mo... See more

Rated 2 out of 5 stars

Upfront I have not purchased a unit. I've considered it and made the mistake of giving them my email. A week later and multiple unsubscibe attempts I still get 6+ emails a day. So I've blocked them. U... See more

Company replied


Company details

  1. Garden Center
  2. Lawn Mower Store
  3. Toolroom

Written by the company

Yarbo is a pioneering technology company leading the way in smart yard maintenance solutions. With a strong focus on independent R&D technology, Yarbo is dedicated to providing smart yard robots that offer a diverse range of multi-functional services. Currently, Yarbo's product lineup includes snow blowers, lawn mowers, leaf blowers, and newly introduced add-ons such as granular spreaders and liquid spreaders, which further simplify yard care tasks. Yarbo's commitment to innovation extends to a broader range of yard maintenance solutions, covering irrigation, debris and leaf vacuuming, plowing, trimming, voice companionship, and more.


Contact info

3.1

Average

TrustScore 3 out of 5

118 reviews

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3.1

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(118)

57 reviews in the last 12 months

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Rated 1 out of 5 stars

Yarbo Snow Blower Review & Refund Request

Since receiving the Yarbo snow blower/blade unit, I’ve rarely been able to complete a full cycle of the work program. The unit performs decently at first, but after the initial run, it needs a recharge that takes over 3.5 hours. Recently, it hasn’t even been able to reach a full 100% charge. I submitted a ticket for this issue, but it’s still unresolved. The support team claims they can’t connect to the unit on their end because it appears offline, yet it shows as online when I check remotely. I’ve power-cycled both the unit and the data center multiple times, but the issue persists.

The charging issues continue with the battery levels fluctuating unpredictably—sometimes displaying 100% after days of charging, while at other times dropping as low as 86%. This inconsistency means that by the time the unit is ready to operate again, conditions have often changed. Either the temperature rises, making the snow too soft and causing the chute to clog, or more snow accumulates than the unit can handle, leaving it stuck and ineffective.

When using the blade, it works fine for short runs, but on longer 200' runs, anything over 2–3 inches of snow causes it to get stuck. In the past, this would result in the unit losing connection entirely, forcing me to send it back to the charging station, disconnect the battery, and restart the whole process. While that issue has somewhat improved, it was a major frustration early on.

Overall, the unit is simply not up to the task for a larger snow removal area, especially with the long charge times and constant charging inconsistencies. The studded tracks, which offer slightly better traction, have caused significant damage to my driveway’s asphalt and concrete when the unit gets stuck and the tracks spin. I originally tried the standard tracks, but they couldn’t even handle a small amount of snow, leading me to switch to the studded ones. Even then, I find myself shoveling snow in areas where the unit gets overwhelmed. This defeats the purpose of an automated snow removal system altogether.

In my call with Yarbo engineers, they agreed that my snow removal area was too large for the unit, and their only solution was to suggest I purchase another unit to cover the area. They also made it clear that a refund would not be issued because I was outside the 30-day return window. Unfortunately, during those first 30 days, I had very little snow, and constant connection issues prevented me from fully testing the unit in time to identify these problems.

If you have a small area with the right conditions, the Yarbo snow blower might work for you, but otherwise, I wouldn’t waste your time or money on this unit. It simply isn’t reliable or efficient enough for larger spaces, and the issues I've encountered make it clear that this product is not ready for serious use.

March 11, 2025
Unprompted review
Yarbo logo

Reply from Yarbo

Hi Matt,

Thank you for sharing your detailed feedback about your experience with the Yarbo snow blower/blade unit. We deeply regret the frustration and inconvenience you’ve faced, and we sincerely apologize for not meeting your expectations in certain aspects of your journey with Yarbo.

We understand your concerns regarding the charging issues, and we’re pleased to inform you that our team has remotely deployed a fix, which has resolved the problem. We acknowledge that the resolution took longer than expected due to the challenges in remotely accessing your unit, and we appreciate your patience throughout this process.

Regarding the large working area, we recognize that Yarbo’s 1.5-hour runtime per charge may not be sufficient for your specific needs. While Yarbo is designed to handle typical driveway environments effectively, larger areas may require multiple units to ensure complete coverage. We apologize if this was not clearly communicated earlier and appreciate your understanding of the product’s capabilities.

We also want to acknowledge that Yarbo has accompanied you throughout the snow season and tackled several snowy battles with you. While we are unable to provide a refund as it is past the 30-day return window, we remain committed to supporting you and ensuring your satisfaction moving forward.

Thank you for your understanding and for giving Yarbo a chance. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help.

Sincerely,
Team Yarbo

Rated 5 out of 5 stars

The ultimate sceptic (positive review)

I saw the S1 being advertised and thought, WOW now that's something I could use. But I am a very skeptical person, and when I saw the name change and then the launch of the crowdfunding I had doubts. I did my research and after some time, I decided to order my Yarbo. I was like everyone else and became very impatient and wondered if I was ever going to get my Yarbo. With the shipping updates and constant communication My mind was put at ease. I received my order and the fun began! If you read the manuals the assembly and operation is easy. The background monitoring and support is second to none!! The Facebook Group input is great and very helpful. The quality and performance exceeded my expectations and I can't wait to get the lawn mower attachment and blower into action!!

February 18, 2025
Unprompted review
Rated 4 out of 5 stars

Growing with Yarbo.

As a partially disabled person with acres of hilly tree laden land that I love in a rural area this was a life saver. My wife has been bugging me to sell and move to a smaller place in the city without the land to make it easier. I have neck, back, and nerve damage and mowing for an hour would leave me in a state of pain that lasted the rest of the day. I saw the Yarbo and though how many people like me end up selling their homes due to being unable to maintain it.
So I signed up to become a dealer. And although it took a long time to get the initial unit and they are still growing their dealer support the tank has proven to be invaluable to me and hopefully to many like me in my area.
Is it easy to setup? No you do need to install some antenna correctly, and you need to setup the unit correctly for your yard and the job you want it to do.
Does it work? Yes once you understand how it functions and setup it works with very few issues.
Is it set and forget? No not really I had it get stuck on a rock the other day while I was away, but I was able to move it remotely to bypass the obsticle and then it completed the remaining yard without issue.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great Machine!!

I purchased Yarbo mainly to cut down on mowing. I have six acres and it is very time consuming. The deciding factor for purchase was what all Yarbo can do. It isn't just a mower. It's a mower, blower, snow blower and it can tow up to 3400 pounds. It has a follow me feature that will tow a trailer and follow you as you pick up sticks and put in the trailer. This is a game changer. No other robot mower can do what Yarbo can do.
Yarbo is doing a great job at listening to their customers and meeting their needs. Like any technology it will always be a work in progress. Always updated and making better.
Great Job Yarbo!! I'm very impressed with my Yarbo.

February 18, 2025
Unprompted review
Rated 4 out of 5 stars

I saw Snowbot becoming Yarbo

I saw Snowbot becoming Yarbo. I test the 1572 unit of S1. Then the 2023 version was a real improvement but still having issue and was really noisy.

The 2024 sure is a great one. It is strong, can figure out how to manoeuver to don't get stuck. It deleiver what we can expect of a home snowblower robot. The after-sales services are just amazing.

If you leave in a northern region with lots of snow, it will be a time where the stock piles are 8 to 10 feets high. Then in automatic mode, it might not do as great as when it got space. I do redo some section manually since the walls of the stock piles are to high for the automatic mode when it need to clean close to it.

In overall, is it worth to invest in Yarbo’s tech? Definetly yes. I don't regret it at all since they give so much support to ensure that your experience are great with your Yarbo.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product that gets better with…

Amazing product that gets better with each firmware update. I am able to wake up to a cleared driveway after a snowstorm and spend the time usually allotted for shoveling or snow blowing with my family instead.

January 29, 2025
Unprompted review
Rated 4 out of 5 stars

I love my Yarbo!

I have been using Yarbo for over a year, both the 2023 I got thru the Kickstarter and the new 2024.

Both the Mower and the Snowblower have worked very well for me, and Yarbo's support has been very good.

I actually became a "tester" for Yarbo, so I get to try the new software and firmware before the general public does. As a retired computer geek I enjoy this.

Why 4 stars and not 5?! Both the company and the product are newer, and software issues do happen which can impact performance. Yarbo is VERY quick to admit there is an issue, and do their best to resolve it quickly, and be open and honest about it.

I rarely give 5 stars as nothing is ever perfect, 5 stars should be the exception, not the norm.

January 15, 2025
Rated 4 out of 5 stars

Happy Yarbo Owner

I have owned the Yarbo for more than a month. Like other robot mowers on the market, Yarbo is working through some bugs in programming - the only reason they don’t get 5 stars at this point. However, it is impressive at this stage. It is well built, modular and overall works well for what I consider a young product.
The product was shipped in very heavy duty boxes and each part, nut, bolt and screw is labeled.They even included tools for assembly.
Regarding tech support, they are 5 star in this category. They are super responsive and quickly work to resolve issues.
I feel confident that they are headed for a 5 star rating. I have owned other robot mowers and they don’t stand up to Yarbo. With one unit that can be mower, snowblower, trimmer, edger and almost endless other functionality, they are at the forefront of the outdoor robotic industry.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

The Smartest Investment for a Perfect Yard!

5-Star Review for Yarbo: The Ultimate Yard Care Solution!

I recently purchased the Yarbo, and I couldn’t be more impressed! From the moment I unboxed it, I knew this was a game-changer for maintaining my yard. The setup was incredibly user-friendly, with clear instructions that had me up and running in no time.

Yarbo's versatility truly stands out. Whether it’s mowing the lawn, clearing snow, or tidying up leaves, this all-in-one solution has made yard maintenance effortless. The smart technology allows it to navigate around obstacles smoothly and adapt to different yard conditions, which has saved me hours of hard work.

What I appreciate most is its durability and sleek design. Even in Michigan's unpredictable weather, Yarbo performs flawlessly. Its automated scheduling means I can focus on running my business without worrying about yard work piling up.

Overall, Yarbo has exceeded my expectations. It’s efficient, reliable, and worth every penny. I highly recommend it to anyone looking to simplify their yard care routine and invest in a product that truly delivers!

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Year round automated yard care!

Couldn't justify cost if I were to only use it for 3-6 months out of the year but I purchased the Snow Blower and the Lawnmower modules so I will be using the product year round. Ordered in July, received in mid Dec after some shipping delays caused by labor strikes. I have ran the snowblower a few times so far and it has performed to my liking. Customer service is outstanding in my opinion, they have responded to all my questions promptly and have provided firmware updates for any issue that has cropped up so far from users that I can see. There is a learning curve in the initial setup but if you join the users groups or contact customer support there are always people or videos to help you out. If you are someone who gets the first run or the newest of things that doesn't mind working with the company on fixes then the Yarbo might be for you. If you want a no hassle experience out of the box and have zero patience and complain about everything I would wait and continue paying thousands a year to your yard and snow clearing company.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Yarbo is a fairly new company with a great product

Yarbo is a fairly new company, putting out a product that was developed by a kick starter and then place out for sale to the general public. Delivery took a little time but they did a good job of keeping you informed on when your items were to be shipped. The assembly was straight forward if you followed the instructions and technical support is always available on Facebook and their website. If you prepare yourself by reading the Facebook pages and watching Youtube videos most of your questions should be answered ahead of you even having them. Of course with new developmental items there will be some issues but these seem to be few verses the number of units all over the world. I had one issue with mine where the unit went over the top of the wireless charging pad and destroyed the charging cable, filling out a help request ticket people at Yarbo got back to me quickly and sent me a new cable. I have used it quite a few times with the recent snow storms and it has worked flawlessly for me. Can not wait until the weather turns and I can get is setup to cut my grass.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Yarbo quality is the long term solution to outdoor care!

I started following Yarbo summer of 2024 and was impressed with everything they offer for an outdoor solution. I purchased my package and now have the Core, Mower, Snowblower and Leaf Blower. I have been able to use the Snowblower quite a few times to autonomously clear mine and my neighbors driveways while I stay nice and warm inside! I have tested the mower a little. And I love the extra features the Core has like towing. I have loaded up a large yard cart with hundreds of pounds of wood to transport and can just have the Yarbo follow me to the destination even up hills! It is a little beast! The physical product is well designed and their support is very good! The software continues to improve and I love that Yarbo listens to the customers and implements changes that are suggested. I believe this suite of products will serve as a fantastic long term solution to taking care of my outdoor needs!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Handling snow pretty amazingly in Alaska!

I have had yarbo running for approx 1 month and I’m impressed by its capabilities. Is it perfect? No, but I had realistic expectations which I think any buyer needs to be aware and reasonable. For this to have real world benefit at your home as it has mine, go into it with a little patience or you’ll miss out on an incredible tool.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

New Yarbo Customer - Purchased May 2024

I ordered my Yarbo as a pre-order in May 2024. After several delays my product finally arrived in November 2024 (1-2 months late). During this time I second guessed my purchase and almost cancelled my order many times - I am so glad that I didn’t! I’ve only used the snowblower unit so far and it’s worked great. I’ve had to make some calls to Yarbo for support for minor questions/issues and received prompt responses and used the Facebook pages to connect with other users for advice on mapping/general questions.

Yarbo communications weren’t great initially, but they have made significant improvements. My most recent experiences have been very positive. I even received a personal phone call from a live person at Yarbo asking me how things were going and if there was anything more I needed. I truly feel they are listening to their customers and want to deliver an outstanding product & customer service.

The product itself seems durable and of good quality. Set up was pretty easy. There have been a few software updates since I received my unit which went fine. Overall I am very pleased and looking forward to using my lawn mower attachment once the snow melts!

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Yarbo - Versatility and time savings await!

From the moment that I purchased my unit, the team at Yarbo has been hard at work! They have constantly delivered high quality communications (especially when working through challenges/opportunities.) The product has delivered exceptional results in the last two months of my usage. I'm really looking forward to spring and the grass cutting, as that will be the biggest time saver for me. Support has been really good overall. They are working through timezone challenges with communications and are doing a great job at resolving support tickets in a timely manner. Looking forward to have dealer network in the US for replacement parts, etc. If I had to do it all over again, would I make the purchase? 100%

January 14, 2025
Unprompted review
Rated 2 out of 5 stars

No good snow blower

I ordered from Kickstarter. They sent me prototype and requested more money to receive actual finish product. Well i don't pay twice same machine where I come you get what you ordered.
Okay i install this prototype.
Its losing gps quite often but after reset it's connected again. After i complain i lot they say there's fix packs to solve problem... Okay i need to install again but it's not that good solution.
Snow rains.... I keep running after it constantly. Its stuck every where. Im really frustrated. Its faster to do work old-fashioned way. If you want to spend day running after it lifting, pushing taking snow away from its way it's okay
Maybe this machine is made to be used warmer climet

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

Selling Hopes and Dreams, fails to deliver

I have invested $5100 into a product from this company that I have yet to receive. This company has consistently made promises and has not kept them. They have clearly misrepresented the product they are selling and have broken my trust. I am stuck with my investment because I'm already in too deep. I don't recommend you give this company a dime until they actually deliver the products they have promised. You have been warned, do not pre-purchase! Wait until more than the select few who yarbo has given working units to, and who cover for the immoral things this company is doing, have actual working units. Been waiting a year and a half just (oct 2022 to may 2024) just to be told I have to wait until October 2024 for what I thought I was purchasing in 2022 and would receive early 2023. Buyer beware: this product is not ready for mainstream and deadlines continue to be changed! Look at their Facebook group to see how they have treated their kickstarter supporters - and recognize the select few who continue to champion for the company despite the issues, while the many others whose units don't work, can't be used and have invested the most money are being charged even more to get working units while phasing out the model they have before delivering all the attachments they promised. Total trainwreck. I wish I had not supported this. I recommend you wait until there are people outside the inner-circle having success with this "all-in-one yard solution".

Update: They've responded to this review with their same rubber stamped response. To me this show they have 0 remorse for misrepresenting their product early on. And even through the upgrade meeting, did not keep promises they made with their backers. This is not the company you want to support! They are working overtime to hide all of the bad reviews after they've extorted their early supporters. BEWARE!

May 1, 2024
Unprompted review
Yarbo logo

Reply from Yarbo

Hi Chris,

First and foremost, thank you for taking the time to share your experiences and concerns. We truly regret that your interaction with us has not met your expectations, and we appreciate your honest feedback.

We understand your frustration, especially given the delays and the issues you've faced. As a Kickstarter-backed project, our journey from concept to product involves many challenges and learning opportunities, and the support from early backers like you is invaluable in transforming innovative ideas into reality.

In response to the issues reported last winter with the Yarbo Snow Blower, our team has been committed to providing dedicated troubleshooting and support, both online and on-site. We're striving to enhance our service continuously and take great pride in standing firmly behind our products.

Recognizing the challenges faced by our early adopters, we recently introduced an upgrade program that offers enhancements at a minimal cost, and in many cases for free. This initiative is designed to ensure that our early supporters can benefit from our ongoing technological advancements and improvements.

We're sorry to hear that your experience has led to dissatisfaction and a reconsideration of your support. With your participation in the upgrade program, we hope to restore your confidence in our products and commitment. Our team is here for you, ready to address any further concerns at support@yarbo.com or within our community forum.

Thank you again for your feedback. It is crucial for our growth and improvement, and we are committed to earning back your trust.

Sincerely,
Team Yarbo

Rated 4 out of 5 stars

Best bot, Best customer service, invest time to save time

This bot is amazing and a really good thing to buy for saving time for your yard. But as with any good reward comes the cost of investment. It is not plug-and-play. You need to manage the working area with your bot and adjust your terrain for minor imperfections. The product itself is great, and the customer support service of this company is the best I have ever seen! They are so great!

December 14, 2023
Unprompted review
Yarbo logo

Reply from Yarbo

Hi Jonathan,

Thank you so much for sharing your experience with Yarbo! We understand that there may be some initial adjustments required to optimize Yarbo's performance, and we're continuously working to simplify the installation process and make it as user-friendly as possible. Your feedback is invaluable to us as we strive to improve our products to better meet the needs of our users.

At Yarbo, we're dedicated to simplifying yard life through innovation. We're thrilled to hear that you find Yarbo to be a time-saving tool for your yard. Your satisfaction is our top priority, and we'll continue to invest effort into enhancing both our products and customer service to ensure a seamless Yarbo experience for you.

Team Yarbo

Rated 1 out of 5 stars

Buyer Beware

Buyer Beware: Connectivity Issues and Hidden Costs with Yarbo

I backed Yarbo on Kickstarter with high hopes for a revolutionary product, but unfortunately, my experience has been far from satisfactory. The most glaring issue is the Yarbo's consistent inability to connect to WiFi and GPS networks, rendering it essentially inoperable. Despite multiple attempts to troubleshoot these issues with the Yarbo support team, the device remains unreliable and unusable for its intended purposes.

As an initial backer, the financial commitment has also become increasingly burdensome. What was initially an exciting investment has doubled in cost due to unexpected additional charges required to make the Yarbo functional. The extra money and countless hours spent interacting with support have not translated into a usable product.

For a gadget that costs almost as much as a car, one would expect a seamless and efficient performance, but Yarbo has fallen far short. The lack of transparency and reliability from the company has been disappointing. Prospective buyers should exercise caution and consider waiting until these significant issues are resolved and the company demonstrates honesty and reliability in their product and customer interactions. As it stands, Yarbo is not worth the investment. I would also be leery of the 4 and 5 star reviews. I am part of a community of early supporters and none of those name look familiar to me.

April 22, 2024
Unprompted review
Yarbo logo

Reply from Yarbo

Hi Shane,

Firstly, thank you for taking the time to share your experience with Yarbo, and we sincerely regret that it has been unsatisfactory for you. I know that our support team has been in close interactions with you and has exchanged your Yarbo units. Unfortunately, the issue has not been completely resolved in your case.

Starting from a Kickstarter project, the journey of Yarbo is indeed full of challenges from an idea to an actual product, and we are grateful for our early supporters like yourself. Since you have interacted with our support team, you should know that we take pride in our customer service and stand firmly behind our product. Transparency and honesty also lie at the heart of our mission, and we can assure you that all the reviews on this page are authentic, coming directly from our existing users.

Recognizing the challenges faced by our early adapters, we recently introduced an upgrade program that offers enhancements at a minimal cost, and in many cases for free. This initiative is designed to ensure that our early supporters can benefit from our ongoing technological advancements and improvements.

In response to your comment regarding connectivity issues for Yarbo 2023, one significant enhancement in the 2024 Yarbo Core compared to the 2023 model is the inclusion of Wi-Fi HaLow. This is a low-power, long-range Wi-Fi technology specifically tailored for IoT devices. Operating in the 850-950 MHz frequency band, Wi-Fi HaLow excels at penetrating walls and other barriers, providing expansive coverage that is particularly beneficial in large, obstacle-rich environments like yards.

The 2024 Yarbo Core can transmit Wi-Fi signals over distances exceeding 500 meters in open areas and up to 200 meters through obstructions, with a consistent transmission rate of about 10 Mbits/second. To put it in perspective, a 200-meter radius encompasses an area of about 31 acres, which is more than sufficient for most residential properties!

We regret that your experience has not yet met your expectations, and we are here to work with you to address your concerns. Please feel free to reach out directly at support@yarbo.com or engage with our community forum. Our team is ready and eager to provide the support you need.

Thank you again for your candid feedback. It is essential for our growth and helps us to enhance our services and products continuously. We are dedicated to restoring your trust and delivering the quality and performance you expect from Yarbo.

Sincerely,
Team Yarbo

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