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Lakeland Reviews 

226,769
•
TrustScore 5 out of 5

4.8

Kitchen Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 35,228 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, welcoming staff who always go above and beyond to provide helpful advice, making every in-store visit a true pleasure. Shoppers deeply appreciate the extensive selection of exceptionally high quality, practical kitchenware and household items that make everyday cooking and cleaning tasks much easier. However, some people mentioned encountering occasional issues with a faulty product or minor problems requiring a return. Despite these isolated hurdles, consumers remain remarkably satisfied with the efficient service and quick support provided by the team.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting how friendly, helpful, and efficient the... See more

Product

Clients share positive opinions on product quality, praising the clever and practical designs that stand the... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient and friendly staff who... See more

Quality

People report positive experiences with quality, highlighting sturdy, reliable, and excellent products that... See more

User experience

Reviewers mention positive feedback about user experience, noting that shopping in-store is a pleasure with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought a coffee machine from our nearest Lakeland store. Unfortunately, the product was faulty and didn't work. We live quite a distance from the store so it would have meant another long journey t... See more

Rated 5 out of 5 stars

One again I left with more than I intended! However several items have already been used. The blackberry jam just washed off the maslin pan so easily, chutney tomorrow. The jam funnel is worth its... See more

Rated 5 out of 5 stars

Lakeland stock a wide range of high quality products and incudes those from top manufacturers as well as good quality own brand items. We’re fortunate in having a branch relatively close and we visit... See more

Rated 5 out of 5 stars

I had reserved an ice-cream maker in the Windermere store as we are on holiday. I was interested in buying a breadmaker in the future. I asked an assistant and she listened to my needs. I chose the... See more

Company details

  1. Kitchen Supply Store
  2. Bathroom Remodeler
  3. Cleaning Products Supplier
  4. Storage Facility

Written by the company

The home of creative kitchenware, Lakeland's innovative kitchen cookware appliances and utensils are perfect for any contemporary home

Contact info

4.8

Excellent

TrustScore 5 out of 5

227K reviews

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4.8

All reviews

(226,769)

33,336 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Superb

Always very helpful. I visit Bath every 3 mths and always take in Lakeland. Great shop. Wish there was one in Winchester or Southampton.

September 5, 2026
Rated 5 out of 5 stars

Great Lakeland

Great products and super service. The website is easy to use also. I like the option to collect from a store near you, although wasn’t able to do it this time but the delivery was swift, so it didn’t matter. Love Lakeland.

August 16, 2026

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