I received the software quickly, and it was an excellent price. The installation, however, wasn't that smooth. The product key didn't work as I expected, but had to call the phone number provided and... See more
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Review summary
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Reviews shaping this summary
The product key worked, but the office version downloaded form the link provided for downloading the actual product could not be installed due to an error, so I had to get it directly from Microsoft.... See more
This used to be a solid choice for windows serial keys. But now it is getting worse and worse. I usally buy two or more keys, and at least one or more are not working now with every purchase. Custo... See more
I have purchased many keys from this site over several years. Never had any issues. I finally had what seemed like a problematic key. I contacted customer support and they were quick to respond with f... See more
Company details
Written by the company
ElectronicFirst.com has proudly served consumers for nearly two decades, amassing over 50,000 reviews from satisfied customers. As an online retailer of digital products, we specialize in Xbox, PlayStation, Nintendo, PC games, software retail keys, and much more. Our mission is to provide the lowest prices and deliver the best possible customer service. We operate 24/7, 365 days a year, with dedicated customer support available at all times to assist you. Choose ElectronicFirst.com for unbeatable deals and round-the-clock service.
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3.8
Great
54K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Great support and fast resolution!
I recently purchased Office LTSC 2024 from Electronic First and after some time the activation stopped working. The product started showing a KMS-related error and I couldn’t reactivate it, even after re‑entering the key.
I contacted Electronic First and they provided me with a new key that worked immediately. The issue was resolved quickly and professionally, and their support was helpful throughout the process.
Overall, I’m very satisfied with the service and how fast they handled the problem. Highly recommended!
September 6, 2026
Unprompted review
Good service and genuine products
Ordered some software from them and while I was worried about them being a key reseller, keys were provided within minutes and have now been functioning for over a year.
Would definitely consider using them again.
October 8, 2025
Prices are great and delivery is quick.
August 29, 2026
Great place for keys.
August 29, 2026
They closed my account
They sell fake Bitdefender keys and falsely claimed it was my user error that turned the Family Pack key into a trial. However, Bitdefender official support has confirmed that they were lying. Then, just 2 days later, they went as far as shutting down my account.
August 30, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello Elizabeth, and thank you for your review.
Purchases on the account were blocked following a PayPal claim, which is standard procedure and not specific to you. We're looking into the Bitdefender key issue separately and will update your ticket shortly. We appreciate your understanding.
Kind regards,
EF Support
Bought a key with them
Bought a key with them, the key wasn’t valid for me. Apparently the United Kingdom doesn’t count as rest of world.
August 26, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello Lee, and thank you for your review. Sorry for the trouble here, the listing wasn't labelled correctly for your region. We've issued a full refund and reached out with the details.
Kind regards,
EF Support
Once again, another store with Sold Out... VIRTUAL Keys!!!
Once again, a website where VIRTUAL keys are sold out. How??? Also, their site claims that their TrustPilot score is 4.1. Not sure how 3.8 = 41. Anyhow, I am glad I am not purchasing anything from there.
August 27, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello, and thank you for your feedback. Stock on digital keys can fluctuate with supplier availability. We're always happy to help if there's something specific you're looking for.
Kind regards,
EF Support
SCAM DO NOT USE
SCAM DO NOT USE. Code they sent me for a game didnt work said it had already been used. Went through customer support, wouldn't give me another code or give me a refund. Avoid at all costs
Order number 1969037
August 22, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello Danny, and thank you for your review.
We'd like to help sort this out. Could you share the email address used at checkout or your order ID so we can locate your order and take a look?
Kind regards,
EF Support
i bought a eset nod32 key but when i…
i bought a eset nod32 key but when i want to activate it,it says its a 1year trial account and activation key is already in use! its a pure scam! i want a full refund! SCAM!!!
August 23, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello, and thank you for your review.
We're sorry this wasn't a smooth experience from the start. We've reached out to you directly with a resolution.
Kind regards,
EF Support
Serial number for Nitro Pro 10
Ι purchased a serial number for Nitro Pro 10. But after my purchase, I found out that this program is no longer available. And the serial numbers are invalid. This is unacceptable! You allow people to buy something that is off the market?
The cost is not an issue, it's a matter of principle... I am not satisfied with your services...
August 22, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello Iosif, and thank you for your review.
We're sorry the code turned out to be for a product that is no longer available, that shouldn't have made it through to purchase. We've reached out to you directly via email with a resolution.
Kind regards,
EF Support
Waste of time
Waste of time! Ordered PSN credits to then be put through a verification process that didn't work and went around the houses before cancelling my order. Use eneba or loaded instead, much simpler customer journeys!
August 23, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello Dale, and thank you for your review.
We're sorry the verification process gave you trouble, that's standard for gift card orders and not specific to you. If you reach out to us through Trustpilot with your order details, we'll take a look.
Kind regards,
EF Support
Gave me a code that’s already been…
Gave me a code that’s already been redeemed by someone
*ISSUE RESOLVED BY SUPPORT*
Thank you so kuch
August 19, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello Raymond, and thank you for your review.
We're sorry the code didn't work as it should have. A replacement has been issued, and we've updated your ticket with all the details. Let us know if you need any further support.
Kind regards,
EF Support
First I thought it may be a bit dodgy…
First I thought it may be a bit dodgy as I normally buy the game to get the free beta so I decided to give it a go gave me the code to redeem try to redeem it through PlayStation didn't work got in contact with their customer service which were brilliant I had to go to Activision to get the code and then to place station what a plonker would definitely recommend
August 21, 2026
Unprompted review
Great service
August 20, 2026
Unprompted review
Quick service and easy to navigate web…
Quick service and easy to navigate web page
August 20, 2026
Unprompted review
Digital keys
Used twice, spot on, no issues with any keys! Would recommend
August 20, 2026
Unprompted review
Really well priced
Really well priced, very quick download. Im happy all round with this purchase.
August 18, 2026
Unprompted review
legitimate keys
legitimate keys
was questionable when I had to verify my ID as I am assuming it is for charge-backs but none the less, i recieved my key within 2 hours :) thanks
August 18, 2026
Unprompted review
Key not worked and now 6 hour wait to…
Key not worked and now 6 hour wait to hear back from someone.
Do Not Buy MW4 beta keys
Edit - been uk all night trying to sort this out. Code simply does not work and I feel scammed. I’m so pissed off I used my last few quid on this.
48 hours later and most of the beta event missed. No replacement key has been issued and no refund. THIS IS A SCAM WEBSITE WITH FAKE REVIEWS
August 21, 2026
Unprompted review
Reply from ElectronicFirst.com
Hello Christopher, and thank you for your review.
Could you please send us your order details through Trustpilot so we can look into this and get it resolved for you as quickly as possible?
Kind regards,
EF Support
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