fast efficient amazing prices and so far every thing went smoothly. removed a star cs i’ve heard of cases where ppl got scammed and also the cash back needs a bit of an improvement i dont see why we s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Literally took less than 2 mins to set up on console and the keys are revealed instantly on website and email, I’ve been a customer for years now- this site has never failed me, 🥳 I got a great sco... See more
Made 2 separate purchases that states game key could be activated in my country (Singapore), however upon activation, the product key was not compatible & invalid. Eneba's Customer service team did a... See more
Bought a Minecraft: Java & Bedrock key here, got it instantly, I redeemed it and it worked. Just like that didn't have a single problem with the payment or anything else. Good service!!!!
Company details
About Eneba
Written by the company
Eneba is the fastest-growing marketplace for gamers, where verified merchants provide you games and top-ups for the best prices available.
Contact info
Lithuania
- support@eneba.com
- eneba.com
Got a Question?
4.4
Excellent
308K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's jusy a very good platform for…
It's jusy a very good platform for buying games for cheaper 😎
July 23, 2026
Great,fast.
July 23, 2026
Nice and easy site
Great deals, Cashback and credit, great support, but AI needs improvements, Overall I recommend these prices and services to everyone, it's trustworthy. They also have a nice automatic add to steam library system and a wallet to avoid fees. 9/10 (psst: I recommend to buy The Witness for 1,..€ amazing game)
July 23, 2026
Unprompted review
Absolute a**holes
Absolute a**holes. It showed that there is no tax paying with eneba wallet. Okay i trusted it.
Went to top up my wallet, bought 10 euros of top up , paid 11.18 with tax for top up. Alright is what it is at least i’ll buy my thing a few cents cheaper. I go to buy a item i wanted that costs 9.80 and when i went to check out now and pressed on eneba wallet it fu**ing added another tax of 70 cents. What the actual f. Having to pay taxes 2 times? Is this a joke. Never using eneba again.
July 23, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Legitimate software at significantly lower prices than elsewhere, combined with reliable and very fast delivery.
Legitimate software at significantly lower prices than elsewhere, combined with reliable and very fast delivery.
Unfortunately, the pricing structure is somewhat unclear—or rather, not transparent—due to additional service fees charged by payment providers; these unexpectedly raise the price slightly at the final stage and apparently cannot be avoided in any way.
July 22, 2026
Reply from Eneba
Hi there! My name is Enzo.
Thank you so much for a great review! Please take into account that the service fee changes depending on the payment provider you choose when you are paying for the order; some payment methods are charged a larger service fee than others, so we recommend you choose the one that has the best service fee amount. You can always use the Eneba wallet if you want to reduce these fees while taking advantage of our offers
We are thrilled that you enjoyed your experience with Eneba! Hope to see you soon!
Warm regards,
Enzo, Team Eneba
I have used eneba many times before but…
I have used eneba many times before but today when I bought Forza Horizon 6 from the vendor k2key, I got scammed and was given a fake code. I opened a ticket with eneba and got a refund within 3 hours but the refund did not include the $3.91 service fee. Other then that its pretty trust worthy and unlike some key shops most game keys have the promo code AKS14,15, etc for how ever much % off so its pretty nice
July 22, 2026
Unprompted review
Great service for saving money!
July 23, 2026
Reply from Eneba
Greetings,
The prices are decided by the sellers and change based on the supply and demand of each product. If you find a cool deal, go for it! Prices might go up or down, and they change often.
Of course, we will always be working hard to be able to provide everyone with the best deals and offers for games, either via discounts, discount codes or just in general via various sales.
We hope that in the future you will reconsider your review, and if you ever need any assistance, feel free to contact our Support Team who would be more than happy to assist you! You can do that by creating a ticket here — eneba.com/support
Warm regards,
Team Eneba
Working fast and good
July 22, 2026
Reply from Eneba
Hello there, Sophie!
Thank you for your review!
If you experienced any issues with your purchases, don't hesitate to contact our team at https://www.eneba.com/support. Our Support Team will gladly assist you!
Warm regards,
Team Eneba
Avoid
The key I purchased was for a completely different game. Company aren't willing to rectify their mistakes.
All through the process I was shown info on the game I thought I was buying, so had no reason to think that there would be an issue.
Then received a key that, bar the name, has absolutely no connection to the title ordered.
At no point has there been acknowledgement of a mistake, and that the game I received is the game I paid for.
Think twice before you buy from Eneba.
July 22, 2026
Unprompted review
Great app easy to use good service and…
Great app easy to use good service and great delivery:)
July 10, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.