I've had a few delivery issues, but they got straightened out by customer service quickly. Products are top quality.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall a good experience. However, even though I indicated to keep the package discrete, It still has the address coming from My Rocky!!!!!! This is Not Discrete!!!!!!! Will have second thoughts be... See more
Company replied
I remember pausing my refill subscription online but it didn’t work and got refilled again. I appreciate you customer support service with real agents. I got helped by Trisha and she did a great j... See more
Company replied
Got the product with second carrier, thank you Medication 💊 right on . I recommend myrocky.
Company replied
Company details
- Online Pharmacy
- also in
- Hair Product Store
- Mental Health Service
- Online Prescription Medication Vendor
- Pharmacy
About myRocky
Written by the company
MyRocky is a Canadian online healthcare platform focused on making care easy, private, and accessible. We specialize in discreet treatment options, including erectile dysfunction, hair loss, weight loss, mental health, and skincare—all from the comfort of home.
Our simple online process connects patients with licensed healthcare professionals who review each case and provide personalized care. There are no waiting rooms, no pharmacy visits, and no judgement—just straightforward support and discreet delivery in unmarked packaging.
At Rocky, we believe taking care of your health should feel comfortable and confidential, which is why we’re committed to providing a friendly, secure, and hassle-free experience.
Rocky’s Commitment to Your Health
Written by the company
- Expert Care, Discreet Delivery – Healthcare on Your Terms
- At Rocky, we believe healthcare should be accessible, personalized, and discreet. Our expert-backed treatments empower men to take control of their health—without long wait times or unnecessary barriers. We provide direct, immediate access to licensed Canadian healthcare providers and offer clinically proven treatments tailored to your needs. Every prescription is reviewed by a licensed professional, and you can connect with your provider through our secure, confidential messaging platform 24/7. All medications come from our CA-certified pharmacy and are available at affordable, transparent pricing. Your order is shipped fast and discreetly—we respect your privacy and never use your data for promotional purposes. If your order is lost, stolen, or incorrect, we’ll work to make it right. Your health and satisfaction are our top priorities. No waiting rooms. No hassle. Just expert care, delivered to your door.
Contact info
Unit 15 - 5270 Solar Drive, L4W 5M8, Mississauga, Canada
- 416-900-1444
- contact@myrocky.ca
- myrocky.ca
Personalized Treatments, Fast & Discreet
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful service
Wonderful service ! Special shout-out to Claire and Jaymee always there to help out.
November 5, 2026
Unprompted review
where are they
two orders were shipped instead of one - its been a week and not even shipped ? this has gone downhill fast
November 4, 2026
The pill didn’t work and I got a…
The pill didn’t work and I got a terrible headache . The delivery was OK no problem with that
November 4, 2026
trusted site to get my medication
trusted site to get my medication. highly recommend
November 3, 2026
Unprompted review
Pills work perfectly
Pills work perfectly. The receiving of the pills were excellent too.
Trisha Maxine was also excellent on all communications :)
October 1, 2026
Unprompted review
The custumer service was helpful and…
The custumer service was helpful and fast to respond to my email.
Very statisfied with Trisha.
November 2, 2026
Unprompted review
I was charged for my prescription…
I was charged for my prescription accidentally and the problem was taken care of immediately and my money was returned it was a very easy and positive experience
October 31, 2026
Unprompted review
Not really working but the headache was…
Tadalafil Not really working but the headache was horrible
October 29, 2026
Reply from myRocky
Hi Karoline,
We’re glad you’re happy with our response time! We know how important it is to get timely answers and support when you need them, and we appreciate you sharing your experience with us.
Thanks for choosing myRocky 🚀 If you ever need assistance, you can reach us at contact@myrocky.ca.
Great communication
Great communication, and always delivered as promised. Very happy.
October 28, 2026
Reply from myRocky
Hi Andrew,
We’re happy to hear that you’ve been pleased with our communication and delivery service! Keeping patients informed and making sure orders arrive as expected are important to us. Thank you for your continued trust in myRocky 🚀
If you ever need assistance, our team is here at contact@myrocky.ca.
Reply from myRocky
Hi there,
We’re glad to hear you’ve had a consistent and discreet experience with myRocky. We understand how important privacy and reliable service are when it comes to your healthcare, and we appreciate you taking the time to share your feedback.
Thanks for trusting myRocky 🚀 If you ever need assistance, reach us at contact@myrocky.ca.
Reply from myRocky
Hi Benoit,
We’re glad to hear you’re having a good experience with myRocky! Thanks for taking a moment to share your feedback with us.
We appreciate your trust 🚀 If you ever need anything, feel free to reach out to contact@myrocky.ca.
Real Life Patient (Montreal Canada)
Customized approach based on patient specific needs. Responses to questions withing 24 hours.
Unsolicited Guidance.
Skilled/Knowledgeable Multidisciplinary Team of Professionals.
Secure supply chain management.
Account Manager follow up, problem solving and customer focus.
Highly recommend; a definite investment recognizing the Canadian Health System is over capacity.
Jeff M (Montreal Canada)
October 19, 2026
Unprompted review
Reply from myRocky
Hi Jeffrey,
Thank you for such thoughtful feedback and for recommending myRocky! We’re glad to hear that you value our personalized approach, timely responses, and the support you receive from our multidisciplinary team. We also appreciate you recognizing the work that goes into providing reliable service and follow-up tailored to each patient’s needs.
Thanks again for sharing your experience with us 🚀 If you ever need assistance, we’re here at contact@myrocky.ca.
Communication between client and…
Communication between client and clinician has not been easy for me. I do respond but I am not connecting with the clinician. My product was delayed by one week due to communication issues.
October 27, 2026
Great customer experience.
October 27, 2026
Unprompted review
Reply from myRocky
Hi Jordan,
We’re happy to hear you had a great experience with myRocky! Providing helpful and reliable support is something we always strive for, and we appreciate you taking the time to share your feedback.
Thanks for choosing myRocky 🚀 If you ever need assistance, feel free to reach us at contact@myrocky.ca.
Micheal was a great help when I asked…
Micheal was a great help when I asked to chat with an agent about a refund.
October 26, 2026
Unprompted review
Reply from myRocky
Hi Axl,
We’re glad Michael was able to assist you when you reached out about your refund. Having someone available to walk you through your concerns makes a difference, and we’ll be sure to pass along your kind feedback to him.
Thanks for sharing your experience with us 🚀 If you need any further assistance, you can reach us at contact@myrocky.ca.
Reply from myRocky
Hi there,
We’re glad you found the process easy and appreciated the quick follow-ups. Being available to answer questions and provide support along the way is an important part of the experience we want to offer.
Thanks for sharing your feedback 🚀 If you ever need anything, our team is here at contact@myrocky.ca.
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