Keeping me informed on the process and delivery was very good. So far the bed is very comfortable (2 months in). To my surprise the free bedding package offered was very good quality, especially the... See more
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Fast arrival, high quality, easy to assemble, great financing option. Bed is super cozy, sleek and stylish. The accessories that came with it were of top quality also; first time having bamboo sheet... See more
Very accommodating! We were in need of replacement mattresses for the quickly worn down Beautyrest Platinum ones we just purchased a few years ago. While in the busy process of transitioning warehouse... See more
Company replied
Amazing shopping experience and incredible product. We purchased the Horizon mattress and sleep soundly every night. The comfort and built in cooling help us to sleep through the night without all the... See more
Company details
- #3 of 6 best companies in Mattress Store
- #3 of 6 best companies in Bed Shop
- #3 of 6 best companies in Bedding Store
- #3 of 7 best companies in Bedroom Furniture Store
About Octave
Written by the company
Octave mattresses are meticulously crafted with premium materials for deeper, more rejuvenating sleep—an essential part of your overall well-being.
Octave provides consistent ergonomic support and cool comfort throughout the night. The mattress’s innovative five-zoned support system and high-density foam provide extra cushioning beneath your back, hips, and knees, giving targeted pressure-point relief where you need it most.
Octave’s temperature-regulating technology includes a moisture-wicking cover infused with CryoFusion™ cooling nanofibres to pull sweat away from your body, a ventilated design for air circulation, and heat-dissipating CopperGel™ memory foam treated with PolarMAX® phase-change material.
It’s no wonder why Octave has been named Canada’s Most Innovative Mattress. Try Octave today and get serious about your sleep.
The Best Mattress for a Good Night’s Sleep
Octave is designed to deliver exceptional comfort and relief, especially for back pain sufferers. In fact, in a survey of Octave mattress owners, 86% of sleepers reported reduced pain and better physical and mental health after sleeping on an Octave mattress.
Octave’s high-density memory foam layers contour to your body, easing pressure points, promoting proper spinal alignment, and enhancing overnight recovery.
Antimicrobial copper-infused, CertiPUR-US® certified foams provide a clean and non-toxic sleep surface, making Octave a healthier, more restful choice for better sleep.
Why Choose Octave?
365-Night Trial
When you take your sleep seriously, finding the perfect mattress is no easy feat. That's why our 365-night sleep trial gives you up to a full year to try your Octave mattress before making a decision. If you don't love it, returns are free and you'll get a full refund.
Made in Canada
Every Octave mattress is proudly designed and manufactured in Canada for globally recognized quality and long-term durability. We combine high-density memory foam with modern cooling technology to deliver a sleep experience unlike any other.
Free Shipping & Returns
Contact info
900-9707 - 110 Street NW, T5K 2L9, Edmonton, Canada
- 1-866-272-7628
- support@octavesleep.ca
- octavesleep.ca
4.6
Excellent
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The service was very good!
August 30, 2026
Frustrating return process
I purchased the Octave Mirage, but as a side sleeper I found it too firm. I appreciate the trial period and understand that mattress comfort is very personal.
The main issue was the return process. It took about a month and multiple calls to finally get the mattress picked up.
Also I was willing to try a mattress from one of their other brands, but they would not offer another trial, even a shorter one. Rather than keep me as a customer, I ended up purchasing another mattress from a competitor.
August 20, 2026
Unprompted review
Reply from Octave
Hi Karen, we’re sorry to hear Octave Mirage wasn’t the right fit for you and that your return process took longer than expected. Our team is currently handling a higher volume of inquiries than usual, which has resulted in longer response times, but nevertheless we know this does not excuse your experience and we apologize. We appreciate you giving the Octave Mirage a fair try and taking the time to share your experience.
Our trial applies to one mattress per household across our family of brands, which is why a second trial wasn’t available after your return. We apologize if this information was not made clearer to you. Thank you again for taking your time to share your experience and we wish you the best with your new mattress.
Products were delivered in a timely…
Products were delivered in a timely matter and my sleep is definitely better.
July 22, 2026
Reply from Octave
HI Craig, that’s what we love to hear! Cheers to many more restful nights ahead!
Definitely recommend
Keeping me informed on the process and delivery was very good. So far the bed is very comfortable (2 months in). To my surprise the free bedding package offered was very good quality, especially the mattress protector with heavy duty elastic all the way around! Very happy with everything.
July 18, 2026
Best materes I bought for years
Best materes I bought for years, very comfortable. Extremely good quality, delivery was uneventful. Highly recommend
July 20, 2026
Reply from Octave
Hi Michel, thank you for taking the time to share your kind words of review with us. We're so pleased to hear you're a fan of your new mattress, and that from purchase to delivery, the process was smooth. Here's to many restful nights to come.
Fast arrival
Fast arrival, high quality, easy to assemble, great financing option. Bed is super cozy, sleek and stylish. The accessories that came with it were of top quality also; first time having bamboo sheet's!! Totally recommend. And of course...Canadian company, Canadian made.
June 11, 2026
We were very pleased with our purchase…
We were very pleased with our purchase of our Octave bed, delivery went smoothly and set up was simple.
May 30, 2026
Reply from Octave
Thank you for your review! We're so happy to hear that everything went smoothly. We hope you're enjoying your new Octave mattress and wish you many restful nights ahead!
There was a mistake in something I…
There was a mistake in something I ordered. They corrected it right away and gave a gift for the inconvenience. Excellent customer service and very quick.
May 18, 2026
Reply from Octave
Thank you for sharing your experience! We’re sorry there was an issue with your order, but we’re so glad our team was able to correct it quickly and make things right. Providing excellent customer service is what we strive for, and we truly appreciate your kind words and support!
No more back pain since I got the…
No more back pain since I got the mattress. It is very comfortable
May 5, 2026
Reply from Octave
Hi Pierrette, thank you so much for your review! We’re so happy to hear that you’re sleeping comfortably, it means the world to us. ☺️
I've always appreciated the positive
I've always appreciated the positive
customer service and quality of products.
April 18, 2026
Reply from Octave
Hi Teresa, thanks so much for your review. We really appreciate you taking the time to share your experience. It’s great to hear you’ve been happy with both our customer support and the quality of our products. If theres anything we could do to make your experience even better, feel free to reach out to us at support@octave.ca or 1-866-272-7628. We’re always happy to help. ☺️
Great bed at a reasonable price and…
Great bed at a reasonable price and delivery was fairly quick.
February 16, 2026
Fantastic mattress if you are looking…
Fantastic mattress if you are looking for a higher end firm one.
February 13, 2026
Great company, terrific client service
We received excellent advice and service throughout our transactions. Octave honoured their return policy in a nice friendly manner.
February 11, 2026
Reply from Octave
We're delighted to hear about your experience with our team! Thanks for giving us a try, and we hope you find a mattress that works for you.
My order was on time
My order was on time, packaged well. Was easy to order on line. The only problem was a got four pillow covers and two pillows that were supposed to be adjustable but are just two flat pillows.
February 5, 2026
Reply from Octave
We're glad to hear that you received all your items on time, Randy! Regarding the pillows, we're sorry to hear about the mix-up. We have just escalated this to a senior team member. Our customer care team will reach out to you directly. We appreciate your patience in the meantime.
Stand Behind Their Product
Stand Behind Their Product.
The website is easy to navigate with all the information about the products made readily available.
We had a hiccup with the duvet cover but Octave was responsive and fixed the issue quickly.
January 29, 2026
Reply from Octave
Hi Carolyn, standing behind our products is incredibly important to us! We're glad our team was able to help with the duvet cover quickly, and get you back to sleeping peacefully. Thank you for taking the time to share your experience with us. Sweet dreams.
Good stuff!
December 19, 2025
Review of Octave Mattress and Customer Service
Our initial Octave mattress arrived damaged during shipping. Octave’s after-sales service immediately replaced it—no questions asked. Unfortunately, the replacement had a manufacturing defect, so we needed a second replacement.
Through all of this, Octave’s customer service was absolutely outstanding—the best I’ve ever experienced with any purchase. They truly stand behind their word and their 365-day return policy gives you complete confidence in your purchase.
After two weeks of use, the new mattress is exactly what we hoped for. It replaced a one-year-old hybrid Stearns & Foster that was already sagging (and we’re not heavy people). The only minor issue is that the Octave mattress slightly overhangs our king base by about an inch all around, even though this base has fit other king mattresses perfectly.
Overall, we’re very happy—comfortable mattress, and truly exceptional customer service. Highly recommended.
November 10, 2025
Reply from Octave
Hello! Thank you so much for taking the time to share your experience with us. We're very sorry that there were a few hiccups early on, but we're happy that our team was able to sort things out and get you your new mattress. It's great to hear the mattress is serving you well already, and we hope it's able to help you get great nights of sleep.
If you need any support with the mattress being slightly larger than your base, please don't hesitate to reach out again. We'd be happy to assist. Happy sleeping!
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