The only reason that I did not provide a 5 star rating was due to the ordering process was somewhat confusing and disappointing. I received an email for 20 percent off Plush mattresses, wrote down the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Unfortunately the price changed during my process of selecting a mattress and I paid more even with the discount and not ordering the duvet. I was disappointed with this. I was also only able to view... See more
Company replied
I made an error rushing to order a mattress for a relative going through a difficult time. I realized when I was receiving offers for promotional items that I had missed the bedding bundle offer and... See more
Company replied
This is our 4th Endy mattress we have purchased (and have had friends and family buy Endy because of us loving ours so much +365 Night Risk Free Trial) The comfort of their mattresses is second to no... See more
Company replied
Company details
About Endy
Written by the company
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| Shop Canada's Best Mattress |
Our Promise
Free 1-day shipping, 15-year warranty and 365-night trial!
Enjoy fast & free shipping to all Canadian provinces. In-stock orders ship out in just 1 day! Each Endy Mattress is built-to-last and backed by a 15-year limited warranty. Plus, mattresses are covered by a 365-night trial. That gives you more than an entire year to decide if you love it as much as our 1 million happy sleepers.
Contact info
800-60 Adelaide St E, M5C 3E4, Toronto, Canada
- +1 866-304-3639
- hello@endy.com
- ca.endy.com
4.3
Excellent
391 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Successful interaction with advisory…
Successful interaction with advisory personnel.
Excellent advice and communication, thanks so much Enby!
November 3, 2026
Last in my family to get one
Last in my family to get one. Delivered right on time. I look forward to many years of good sleep.
October 31, 2026
Ordering was easy
November 5, 2026
Christine on the helpline was great
Christine on the helpline was great. She answered all my questions. It was much appreciated. Anticipating our delivery.
November 5, 2026
Jess made my experience very pleasant…
Jess made my experience very pleasant thank you
November 5, 2026
Endy Halifax
We had great service at the Endy location on Spring Garden Rd. in Halifax. We were extremely happy we made the trip down to try out both the regular and hybrid mattresses and with the help of the saleswoman, we made the decision to go with the hybrid mattress.
November 4, 2026
Reply from Endy
Wow, such a beautiful, heartwarming message. A big thank you to you, Zach. We truly appreciate you! Hope you're feeling better. Happy sleeps to you!
Unreal results after my first night
My hip, back and neck problems are gone!! I bought my first endy mattress and my sleep has been amazing, it’s unreal! My order came so quickly which was awesome. I’ve always had the traditional spring mattress and I will never go back!!!!
November 4, 2026
Reply from Endy
Aww that's wonderful to hear. Thank you so much for such a sweet message, Lauren. We truly appreciate it. So happy to hear you're feeling so much better. Happy sleeps to you!
Repeat customer
Repeat customer! We now have Endy mattresses in all sleeping areas, including our RV. Every order has been a breeze from beginning to completion. The quality of the product is tremendous……our original Endy mattress and sheet sets that we have had for many years now are still fantastic and providing a wonderful night’s sleep! Keep up the good work! Happy to support such a great Canadian company!
November 1, 2026
Reply from Endy
Aww that's wonderful to hear. Endy all the way...yayy!! Thank you so much Carol, for being such a huge advocate for the brand, truly appreciate you!!
I love that Endy is a Canadian company…
I love that Endy is a Canadian company that takes VOCs and product safety seriously. Their products are high quality, and their customer service is excellent. They are easy to reach and helpful whenever an issue arises.
November 5, 2026
Reply from Endy
Thank you for sharing your valuable feedback with us, Tanja. We're deeply humbled by your kind words. Thank you so much!
Easy process to order and we will see…
Easy process to order and we will see when deliveries is to comment further
November 5, 2026
Reply from Endy
Wow, that is amazing. Thank you for sharing your experience thus far, Albert. Hope you'll enjoy all your lovely purchases.
I love my new king hybrid mattress
I love my new king hybrid mattress. It gave me back my sleep and comfort. I loved it so much so I just ordered another one for my son.
Thanks Endy.
Zlatka Ruseva
October 22, 2026
Reply from Endy
Aww that's wonderful to hear. Endy all the way...yayy!! Thank you so much Zlatka, for being such a huge advocate for the brand, truly appreciate you!!
Great service
Great service, the customer service representative who talked to me was very polite and took the time to do the job right 👍.
November 4, 2026
Reply from Endy
Wow, that is amazing. Thank you for sharing your experience, Charlie. Hope you're going to enjoy all your lovely purchases. Happy sleeps!!
Reply from Endy
That's wonderful to hear Donna! Good to know you have a seamless experience. Yay!! Hope you love your new bed. Happy sleeps!!
Amazing Customer Service (they cared and were responsive!)
Everyone I spoke to when I reached out about an issue was responsive and caring and they made the process to rectify as great as it could be. I appreciate all the help and will shop endy again!
November 4, 2026
Reply from Endy
Thanks a lot for your kind words, Brittany. It’s wonderful to hear we were able to fix the issue you were having. Hope you're enjoying your purchase! Take care and happy sleeps!!
Reply from Endy
Wow, that is amazing. Thank you for sharing your experience, Wendy. Hope you're enjoying your lovely purchases. Happy sleeps!!
Just ordered the agent I dealt with on…
Just ordered the agent I dealt with on the work was excellent, very easy to deal with
November 3, 2026
Reply from Endy
Aww thank you so much, Harry! I'm so glad to hear that you received great customer support. We truly appreciate your valuable feedback.
Reply from Endy
Aww thank you so much, Bob! I'm glad to hear you're loving your new bed. Yay!! Happy sleeps!!
Paid for a mattress but no order placed
Paid for a mattress - Order not placed. Spoke with customer service 3 times after 5 days with no update, no mattress shipped and no answers provided.
November 3, 2026
Reply from Endy
Oh, I'm so sorry to hear about the inconvenience, Kelsey. My sincere apologies! Your order is being processed at the moment, you'll soon receive the tracking details in your inbox.
Great service and warranty
November 3, 2026
Reply from Endy
Aww thank you so much, Tyler! I'm so glad to hear you had a great experience. That's absolutely wonderful! Yay!
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