We got a second opinion from LA Pools and Spa after another dealer in town quoted us over $2000 for a pool repair. LA Pools completed a thorough diagnostic and discovered all that was needed was a min... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is our second hot tub from this company, after an unfortunate mshap with our original tub. Devin and Brett took responsibility for it and made it right at no costs to ourselves. We then decided... See more
Company replied
Devin has a good selection of parts & supplies, and a knowledgeable crew that has the skill & ability to repair many parts on a hot tub. They will try to repair a pump or motor or circuit board if it... See more
Company replied
Awesome service from the time we started looking at Hot Tubs until we purchased and had delivered. Also, we have called several times for help as we are first time owners and everyone has been very fr... See more
Company replied
Company details
- #1 of 3 best companies in Hot Tub Store
- #2 of 3 best companies in Grill Store
- #1 of 2 best companies in Hot Tub Repair Service
- #1 of 2 best companies in Sauna Store
- #1 of 4 best companies in Swimming Pool Supply Store
About LA Pool & Spas
Written by the company
A locally owned Pool & Hot Tub company with one Goal in mind, Delivering a Quality Product that Everyone can Afford.
LA Spas started as a home based business in 1997 and grew in sales to multiple quality retail Stores serving Lethbridge and Medicine Hat. By having the best team of knowledgeable skilled employees and great family support you will see the difference! Specializing in residential and commercial Pool building with over 20 years experience, don't trust anyone else for the job.
LA Spas is a Brand of 2633134 Alberta INC. O/A LA Pool & Spas
Contact info
2-569 41st North, T1H7B6, Lethbridge, Canada
- 403-381-8827
- contact@laspas.ca
- laspas.ca
4.8
Excellent
52 reviews
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Super kind and honest
Super kind and honest. Made sure that I got exactly what I wanted. 200% will always be my go to.
July 21, 2025
Was a good experience as we were in the…
Was a good experience as we were in the market for a good used hot tub and they were very helpful
June 16, 2026
Reply from LA Pool & Spas
Thank you John! We are glad to hear that
They were professional and helpful
They were professional and helpful. Making sure that I knew how to use it.
June 20, 2026
Reply from LA Pool & Spas
Thank you Susan! We are super happy you are satisfied with our services.
We got a second opinion from LA Pools…
We got a second opinion from LA Pools and Spa after another dealer in town quoted us over $2000 for a pool repair. LA Pools completed a thorough diagnostic and discovered all that was needed was a minor repair to get our pool up and running for a fraction of what the other dealer had quoted. We’ll be using their services from now on for all of our pool and spa needs.
June 16, 2026
Reply from LA Pool & Spas
Thank you for your review Amy! We are so glad we could help you out with that and get you back in your pool quick!
Thank you for your help with my 18' …
Thank you for your help with my 18' 20-year-old radian pool. The new parts fit better than the original ones. I called quite a few other radiant dealers, but no one would help me. LA Pool & Spa took the time and helped me out.
Thank you again
Glen in Penticton
May 6, 2026
Reply from LA Pool & Spas
Hi Glen! We are super happy to hear everything is working great! Thank you for the review!
Always answer the phone regarding…
Always answer the phone regarding concerns, reasonable, pleasant and professional.
May 20, 2026
Reply from LA Pool & Spas
Thank you so much, Carie! We truly appreciate you taking the time to share your experience. Being accessible, professional, and easy to work with is something we take a lot of pride in — so it means the world to hear that it shows. We look forward to continuing to be here whenever you need us!
They brought it in and set it up
They brought it in and set it up. I didn’t have to do anything and they gave me a great tutorial on an amazing chair.
May 20, 2026
Reply from LA Pool & Spas
Thank you Clint, we hope you enjoy your new massage chair! We are always here for if you need assistance with the unit. Thank you so much for taking the time to give us a review!
Was having issues with my salt…
Was having issues with my salt controller so i went in and talk to Devin and Brett. They told me they had one and would install it and they also told me about an update on it and controlled from the phone. Gave me a fair estimate I thought so they came and installed it. Great job guys
May 19, 2026
Reply from LA Pool & Spas
Thank you Richard! We are glad its working now for you
Reply from LA Pool & Spas
Thank you Patti!
We have a remote location and Devin and…
We have a remote location and Devin and his team always come prepared, on time, no surprises.
Would highly recommend.
May 17, 2026
Reply from LA Pool & Spas
Thank you Gary! We always go the distance!
Great service, great team
Devin and his team at LA Spas did a great job removing the old hot tub and bringing in the new one. He followed up a couple times and his whole staff has been helpful with all our questions. I definitely recommend the team at LA Spas.
May 14, 2026
Reply from LA Pool & Spas
Thank you Bruce! We are glad everything went well and are always here for any further questions you might have!
LA Pool & Spas was very flexible and…
LA Pool & Spas was very flexible and accommodating with my delivery when the weather presented an unexpected challenge. I got a great deal and have received great service.
May 5, 2026
Reply from LA Pool & Spas
Thank you Chris! Even against the weather Southern Alberta offers we do our best to be there for our clients!
Reply from LA Pool & Spas
Thank you Laura! We want to always provide the best knowledge possible.
Reply from LA Pool & Spas
Thank you Colton! We do our best.
Very helpful
Very helpful, but I think you need to work on your communication with the customer a little better
April 29, 2026
Reply from LA Pool & Spas
Thank you for your review Dale! As a growing business we sometimes get caught up, but we are doing our best to improve and set a high standard for our clients!
Reply from LA Pool & Spas
We are glad to hear that! Thank you Richard
Reply from LA Pool & Spas
Love to hear, thank you Brittany!
I've been a customer of LA Pool and Spa…
I've been a customer of LA Pool and Spa for years. They have been consistently great to deal with.
April 14, 2026
Reply from LA Pool & Spas
Thank you for your review Bob! We are super happy to see you coming back through the years.
They stand behind what they sell and service!
This is our second hot tub from this company, after an unfortunate mshap with our original tub. Devin and Brett took responsibility for it and made it right at no costs to ourselves. We then decided to upgrade the tub to a new one, and Devin and Brett came to the plate and gave us a good deal on it. We have had very,very good experiences dealing with these guys, and have full confidence in them backing the products they sell.
April 15, 2026
Reply from LA Pool & Spas
Thank you for your review Brad! We are so happy to hear that you are enjoying your new hot tub, and always here for any future needs!
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