CU

Customer

United Kingdom

Reviews

Review of InPost UK

Review of Camping World UK


Rated 1 out of 5 stars

Liars and cheats

I ordered an awning roof and they kept telling me it was out of stock. I contacted the manufacturer and they informed me there was no problems with supply. They continued to lie to me for over a month. Do NOT ever buy anything from this company. They lie, they cheat, they are an absolute disgrace

February 3, 2026
Unprompted review

Reply from Camping World UK

You ordered 5 items on 7th January. 4 of the 5 items were delivered on 13th January. The £54.99 roof lining was delayed and on 3rd February you asked to cancel and get a refund which was done the same day. I am am sorry you have such a depth of feeling about how we have managed your order, it seems extreme

Review of Cotswold Outdoor


Rated 2 out of 5 stars

Fail to honour warranty initially

Bought a pair of Meindl GTX boots that fell apart after one trip to the Pyrenees. Sent them back and they claim they have been subject to heat and will not repair them. This is after being fobbed off in shop as fault attributed to them getting wet. After much correspondence they finally agreed to repair. Companies should learn that customer service is to help customers and not the opposite

October 22, 2024
Unprompted review

Reply from Cotswold Outdoor

Good morning,

I see that we requested some details from you regarding your query; please can you get in touch with our Customer Care team so that we can look into this for you?

Many thanks.

Review of SimplyCook


Rated 5 out of 5 stars

Great concept and delicious food

Great concept and delicious food. Customer service always a pleasure to deal with

October 9, 2024
Unprompted review

Reply from SimplyCook

Hi There,

Thank you so much for the 5* review. We are so happy to hear that you are a fan of our kits!

Customer Happiness Team
hello@simplycook.com

Review of Moby


Rated 1 out of 5 stars

Untrustworthy Company

Booked two crossings with MOBY from Corsica to Sardinia. Both were cancelled at short notice citing severe weather. Not true. Weather was perfect on both occasions. Refused to pay my money back claiming alll sorts of excuses. Had to get bank to refund. They lie they cheat they are totally untrustworthy. Do not use

September 25, 2024
Unprompted review

Review of Octopus Energy

Review of UPS UK


Rated 1 out of 5 stars

The driver dumped £600 of lightning on…

The driver dumped £600 of lightning on the door step and drove off. Luckily a neighbour saw this incompetence and rescued the lights

November 24, 2023
Unprompted review

Reply from UPS UK

Hi Dear Customer, thank you so much for your review. We are truly sorry to see your high-value parcel was left on the door step unattended. I can understand you were concerned about the safety of your parcel. I am glad to see your neighbor was able to take it.

When a shipping label is created there are some options the shipper can select to customize the delivery. The request for a signature at the moment of delivery is one of them, and the objective is to avoid these types of situations. I would recommend you always have this verified with the shipper before the delivery.

For your future shipments, you can sign up for our online service called UPS My Choice. This free service allows members to better manage their deliveries and make delivery changes online. For more information, please follow this link: https://wwwapps.ups.com/doapp/signupmychoice?loc=en_GB If you still need further assistance, you can email us at uktrustpilot@ups.com Make sure to include your tracking and contact details.
- Melanie

Review of supdrinkware.com

Review of Parcelforce Worldwide

Review of CORGI HomePlan


Rated 1 out of 5 stars

A truly dreadful company to deal with

A truly dreadful company to deal with. They renewed my policy although they were explicitly told not too. When I requested my money back they asked for the date of the call for when I cancelled it. Without this date then no refund. Avoid at all cost.

April 28, 2022
Unprompted review

Reply from CORGI HomePlan

We're really sorry to hear that your plan renewed when you did not want it to.

Providing us with the date that you advised us that you didn't want to renew the policy will help us to find this interaction on our system to ensure we can follow the correct process for you.

We've reached out to you privately for your policy details, once we have these we will be able to look into this for you.

Review of tekshop247.com


Rated 1 out of 5 stars

My package seems to be lost

My package seems to be lost. Phone support non existent. Will not be buying again

October 13, 2021

Reply from tekshop247.com

we apologise for the inconvenience caused . We have updated our courier tracking system. We will have better control on stock lost.