David WilliamS

The Ostrich Bone is a brilliant product and the dogs absolutely love them. Chewing these bones has certainly cleaned the plaque off their back teeth but not the canines, but early days yet. I found my dogs tend to concentrate on one end, chew the knuckle down to the hollow bone and forget the other end !!!! I am going to wrap something around the hollow bone end in an attempt to concentrate their effort on the knuckle end. Certainly have to limit their chewing to 30mins a day, else they would finish them off in one sitting. Great product though.

I would have given no stars if that was an option. Having ordered a package containing perishable goods, item returned to depot as DPD stated they could not find my address on more than one occasion !!! Having contacted the seller, another item sent out that was delivered successfully by DPD, couldn’t find the address !!!!! DPD then claimed the real reason they couldn’t deliver my original package was the local flooding - why didn’t they say that in the first place and not lie about not being able to find address. Lots of inconvenience for me and seller. Not good DPD.

Brilliant service at a very competitive price. Delivery drivery very friendly and professional. I would highly recommend.

Very easy to navigate the system and all for a great cause. Also emails from Omaze so very courteous and extremely polite. Thank you

If I could have given no stars I would have. I placed an order through Brownells UK June 2025 and we are now approaching August 2025 and I have received/heard nothing from Brownells.
I was set to make a much bigger order but will certainly not be doing that now. I would not recommend this company.

Exceptional service by a very good delivery driver, a real asset to the company.
Would have given 5 stars but for the gaping hole in the top of the box I guess for a hand hold at the depot.
Great driver though.
Thanks

Your delivery driver is always the best. Courteous, Professional, he really has it all and a massive asset to DPD. If only all other delivery drivers were as dependable as him. Thank you

Brilliant service, brilliant driver. Would highly recommend.

I would have given no stars if that was possible.

I own a used 2009 BMW X5 E70 but now regret buying it and the reason I will never ever look at another BMW again.

Whereas my car is around 14 years old, it still has very low mileage for its age. Recently, the windscreen washer pipe split between both windscreen washer jets under the bonnet, causing water to spray over the engine bay and not up onto the windscreen whenever the washers were activated. This results in me being unable to clean the windscreen which would not only present a great danger to me but other road users owing to inadequate forward vision which is an offence if I were to take the car out on the road.

I contacted BMW parts suppliers in the UK and was told that BMW no longer supply the 2 windscreen washer jet unit as this was replaced with 3 windscreen washer unit for newer models, which incidentally would NOT fit my car !!!. When I put it to them that my car was only 14 years old with low mileage, they said I would have to purchase and fit a new bonnet that would accommodate the new 3 windscreen washer unit. So a washer unit that costs around £100, would mean be having to buy a new bonnet, have it spray matched and fitted to my car costing several thousand pounds - absolutely ludicrous !!!

Expecting more of BMW than this, I contacted the CEO in Germany to raise my concerns and was simply instructed by his office to liaise with BMW UK which I did, including an email to the Managing Director of BMW UK - to date I have received no reply.

For a car only 14 years old to have genuine parts now obsolete is absolutely astonishing and a disgrace and the reason I will never purchase a BMW again such is its appalling customer service leaving customers with older BMW’s stuck between having no choice but to either have larger more expensive sections, with no faults, replaced to accommodate smaller faulty units or to simply sell their car.

BMW, you have seriously gone down hill and in my view no longer the dependable, reliable, customer friendly manufacturer you once were.

BMW, if I could give you advice, never lose sight of the smaller, less affluent customers who I have no doubt helped to put you where you are now who you have abandoned.

Thank you.

I used Go Compare to search for Home Insurance. To say they were brilliant is an understatement. The whole process was so easy and easy to navigate then when we found a company it was so easy to contact them to secure the policy.
I cannot praise Go Compare enough and will be using for all other comparisons I might come across.

I would just like to take this opportunity to pass on my sincere thanks to Promotive and provide my highest recommendation to others based on all the meticulous work they undertook to ensure all identified issues, left unresolved by previous keepers, on my BMW X5 were made right.
In particular Chris, the manager who is an absolute hero. His attention to detail, customer dedication, professionalism is second to none and if I ever owned a company, a man I would grab hold of knowing my company is always in the best of hands. Chris was absolutely brilliant throughout, keeping me appraised of the condition of my car, providing video footage, talking me through all issues identified by Promotive Senior Mechanical Technician Jonathan. Knowing I am not financially flush, the support and sympathy shown by Chris throughout has been exemplary, something I have never experienced before and the reason I will always return to Promotive and would always recommend to others.
Also Senior Promotive Mechanical Technician Jonathan, I would liken to a top class surgeon. He sets about examining a car with surgical precision, quickly identifying all issues before setting about meticulously fixing them. But it’s not just his dedication, precision and professionalism which he exhibits in bucketloads it’s also the surgical cleanliness at which he carries out his work, removing parts laying them out precisely so I can be shown at home via video capture. This is the sort of chap that in another life would direct me on the path of aspiring to be such a top class technician as he is, but I fear I am not clever enough for that, he is brilliant, a real asset.
Promotive, you have a top company there and I thank the fate that led me to you. Your company deserves every future success as do all the top quality staff/technicians who work there. If all companies were as good as Promotive and offered so much customer satisfaction, what a greater country this could be.
Simply the best, most dependable, trustworthy and quality garage/mechanical service provider out there.
I have searched for years to find such a quality mechanical service provider such as this and ‘oh boy’ have I found it with Promotive. My search has now finished and I will now only ever entrust my cars to Promotive.
Thanks very much all, greatly appreciated by an extremely grateful, satisfied customer who knows his car is in the very best of hands.

Website easy to navigate and item very easy to order, arriving in good time. I would highly recommend to others.

I have owned my Halfords Smart Battery Charger Plus (446057) for some years now so out of warranty. Over the years it has done the job well but recently and most disturbingly the outer plastic casing started to melt causing an inward depression.
If I had not spotted this early, I dread to think of the potential dangerous consequences had the unit ignited.
I was so concerned other owners of this Halfords unit might be at risk, I emailed both Halfords Customer Service Team and the Halfords Chief Executive Officer direct, with pictures, and to date I have received no reply whatsoever or indeed any confirmation of receipt to any of my emails.
There is no reason why this unit should have suddenly started to break down like this as it has been kept safe over the years so should not have failed and become a potential fire risk.
Any owners of this older model of Halfords Battery Charger should be mindful of what happened to me and be careful.

I simply cannot believe the difference this product has made to the coats of my Cocker Spaniels, so soft.
Also mixing this product with frozen sprats has indeed helped one of the Cockers who had developed a limp from a slipped disc. Together with resting my dog, the limp has gone.
I would highly recommend this product as it worked for me.
Thanks

This company is absolutely brilliant and I highly recommend them to all. We live in a secluded spot but the driver had no problems finding us well within the delivery time. The driver was caring, friendly and extremely professional a real asset to the company. Thanks APC, I will certainly ask that any further deliveries I expect are entrusted to you. Thank you

Beautiful watch from what could be a great company that could be a market leader, however, getting the watch was a nightmare.
Order made and paid for back in 2023 so all good. As the bespoke watch was being put together there were no progress updates. Towards the end and in June 2024 I was initially told the watch was to be delivered on an agreed date, it didn’t turn up owing to issues CW end. It appears the bracelet, I had ordered and paid for, was not in stock and had to be resourced !!!! how can you pay for something CW no longer have ? To make amends, CW offered a free leather strap which was gratefully received. The whole order had to be changed showing free strap and reordering the bracelet.
Again, to date I have received no update on the status of the bracelet.
Then to add insult to injury, I received notification from CW that my new watch worth over £1k was to be delivered by a courier where it would be left on my doorstep if not in !!!! No signature, No returning to depot, No secure delivery.
Customer Service is non existent and all emails, messages are just ignored.
The whole process has been a stressful nightmare and needs to be sorted.
CW has the potential of being a great company but really needs to get its act together.

I took out Agria Pet Insurance on my two Cocker Spaniels and I have to say it is the best thing I ever did.
I have needed them on several occasions when both dogs fell ill and one is currently in with suspected hip dysplasia.
This company really is the best and gives you so much peace of mind when your dogs are receiving treatment.
As for their customer service, the most dedicated, professional, empathetic team you could wish to speak with. On occasions I have been in tears but their understanding, calming assurance is outstanding.
Yes it costs but knowing your pets are in the best hands makes it worth every penny.

Really top quality product that offers very good protection around all edges of your phone. Also extremely stylish with superb quality leather. I would highly recommend.

Very easy to get policy with staff very friendly, polite and professional. You just know from the start you are in the right place. Thank you

Brilliant service again from DPD and Scott. Well on time and straight to front door. I would highly recommend DPD.