Linnett

Dear Customer,
Thank you for your valuable feedback. We are very sorry that we delivered the wrong product to you, and we fully understand how upsetting it is .Please accept our sincere apologies for this error and the poor support experience. To resolve this promptly, please send your order information to our customer service email address: service@chic-lucky.com. Our customer service team will attend to your request urgently and provide a suitable solution for you within 24 hours.
We are determined to fix this issue for you and appreciate your understanding. Thank you.

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Karen

Hi Linnett,

Thank you for the kind words 🙂

We’re really glad it’s been helpful and that everything worked out well for you. Simple feedback like this means a lot to the team 👍

Best wishes,
Elise

Hi Linnett,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. We strive to provide excellent service to all our customers, and it seems we missed the mark this time.

Your feedback is incredibly valuable to us, as it helps us pinpoint areas for improvement. We take this seriously and are committed to doing better.

If the issue is still unresolved, I encourage you to get in touch with our customer service team. They’ll be more than happy to assist you further. You can reach them through the following link:

https://www.debenhams.com/pages/informational/contact-us

Thanks again for bringing this to our attention, and we hope to resolve this for you as soon as possible.

Rob

We are happy to hear that you had a thorough and positive experience. Thank you for your kind feedback. ^Natalie

Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team

Thank you, Linnett, for your fantastic feedback! We're thrilled to hear you had a great experience.

Thank you for your review. We're sorry for any confusion caused, but we can confirm that the item you received is correct and matches what was advertised at the time of purchase.

If you believe there’s been a mix-up or if you need any clarification about the product details, we’d be happy to help, please reach out via www.wayfair.co.uk/myaccount.

Thanks,
WayfairUK

Thanks for your review, Linnett!

Dear Linnett,

Thank you for your review. The registration of your purchase was completed within 8 days. We were more than happy to liaise with the revenue over your issues but you chose to contact them direct. You are of course in contact with our client care team regarding this matter.

Kind regards,
PCS Legal

Thank you for choosing Diamond Green Energy. Your business is appreciated.

Hi there,

We’re sorry to hear about the frustration you’ve experienced, and we understand how upsetting it is to be waiting for a withdrawal without clear information. You should always receive transparent communication regarding any account review or verification process.

Please contact us at support@fresh-bet.com
with your username so we can check the status of your withdrawal and explain exactly what the investigation refers to. We also want to make sure you receive clear details about your account and the steps needed to complete your payout.

Thank you for bringing this to our attention — we’re here to provide clarity and assist you directly.

— Freshbet Support Team

Hi,

We're sorry to hear about your experience. We take all feedback seriously, and will be looking into this for future improvements to our platform.

The Trustpilot Team

Hello,

Thank you for taking the time to share your feedback.

We're sorry to hear about your experience and that we’ve fallen short of the service we strive for.

This past year, we’ve grown rapidly, with our teams working hard to bring you more products than ever before. As part of this growth, we expanded into a second warehouse a couple of months ago to improve stock availability and dispatch times.

Unfortunately, the transition didn’t go as smoothly as we’d hoped, and unexpected shipping delays have added to the challenges, resulting in a backlog and dispatch delays for some orders.

This has resulted in a higher volume of contact than usual, which is why our response times are currently longer than they should be. We want to assure you that we are working through all customer enquiries and will get back to all customers by email as soon as possible.

Resolving your query is important to us. We kindly ask for your patience, and a member of our team will be in touch with you shortly.

Many thanks,
DUSK Resolution Team x

Hi there,

We’re sorry to hear about the frustration you’re experiencing — no one should be left waiting months without clear updates, and we apologize if the communication around your account review has not been handled properly.

Account investigations are carried out when our security systems detect something that needs to be checked, but you should always receive a clear explanation of what is happening and how your balance is being handled. We also want to clarify that any balance adjustments should always be explained transparently.

If you would like more information about the review, the £160 deduction, or the withdrawal block on the remaining amount, please reach out to us at support@fresh-bet.com
with your username. Our team can provide a full explanation directly to you.

Thank you for sharing your feedback — we take it seriously.

— Freshbet Support Team

Hi there,

We’re sorry to hear how strongly you feel about your experience, and we understand your frustration. We want to clarify that we do not use fake affiliations or fake reviews — Trustpilot manages their own platform and we have no control over which reviews appear or are removed.

If something with your account or withdrawal has caused concern, we’re more than willing to look into it and provide clear information. Please contact us at support@fresh-bet.com
with your username so we can check your account and address any issues directly.

Thank you for sharing your feedback — we take it seriously.

— Freshbet Support Team