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Just a 1 star, can’t even remember them, it’s a mystery !!!!

Wow, what a bunch of con artists, delivery arrived, most of it missing, emailed them about this, sent them details of missing parts and sent them photos, they now want more before they can issue £99 refund, buy from with caution if you have to return your purchase.

One word describes my experience really FANTASTIC
Thanks to Sam and the staff from my wife and myself.

Can someone please explain this one to me !!!! every e mail address I have been given by Royal Mail I get a reply back saying this e mail address is unmonitored, it is a no reply e mail address, priceless !!!!

Excellent website to navigate so easy, happy with quote and add on’s so proceeded.

Great service great products great prices
At this stage a 1 star, missing item from delivery of stone chippings, membrane and stone bonding agent.
No bonding agent so rang and was informed delivery by courier pronto.
Over a week and still no delivery of bonding agent, have bought elsewhere so want a refund on this item .

A lovely watch in excellent condition including papers and box, thank you.

This is a goodbye message to VM come end of the month, hope your owner misses my£100 plus per month payment.
Been pushing me for months to set up DD despite me every month without fail paying bill via e mail before due date.
Received text earlier from person not robot saying I had missed Jan 16th payment date, I had.
My mother died Jan 2nd hell of a month funeral etc. I forgot, understandably ?
Person offered no sympathy just wanted the money, insisted I set up DD which I refused, had to pay 2 months, Jan and Feb in advance and £5 late payment fee.
Which I did tonight. And now on restricted services !!!! Over one late payment.
Money mad, No compassion to long time customer, no wonder he owns an island, ruthless!
Off to Sky end of month, VM customer services, please do reply.

I must be on a run of bad company service, 3 different companies in last few weeks.
After 5.30 on a Friday evening is the only possibly way of contacting Enterprise a telephone call to branch van hired from ?
I can find no other way of contact, looks like even web chat Monday to Friday until 5.30pm, unless I have missed something, calling branch direct difficult !!!!
Can I add photo to this review ?
Reading reviews below before writing above, compensation, I will insist they give me their insurer’s details, insist, my 18 year old nephew was injured this morning on jagged metal tear (outwards) on side sliding door of LWB transit, how the van was allowed to be hired is beyond me, guy from Enterprise who did pre vehicle inspection on his tablet with my nephew pre leaving depot, unbelievable.

Thank you for resolving recent problem so efficiently, business as usual.

Not happy with discussions with customer service department, “owner “ responded to my last 3 star rating immediately, could you reply to me by e mail this time, customer services have this to continue in private, owner of Timpsons only to reply please.
p.s. I won’t share your e mail address on here.
WHY CANT I FIND MY 3 STAR REVIEW SEVERAL DAYS AGO HAS IT BEEN REMOVED ?
Response to reply from Timpsons below !!!! You have my e mail address !!!!, how is Vicky from CUSTOMER SERVICES, exchanging e mails with me ? Numerous to date.
I AM BEING ASKED TO RETURN WATCH TO TIMPSONS BRANCH FOR YOU TO LOOK AT WATCH AGAIN, NO WAY, I WANT DIALOGUE VIA E MAIL WITH YOUR OWNER.

Not a lot to say, easy purchase experience, great price quick delivery, all you could ask for

Order delivered yesterday, driver lovely bloke really helpful, know where to get my next order.

This is an unprompted review further to previous asked for by Trustpilot which I was happy to provide.
If all reviews were 5 star then you would know something wasn’t right, there has to a a spread of review experiences, mine was just positive to deserve 5 stars alike another company I bought off 4 times leading up to Christmas, used their customer support once to rectify a small problem that was dealt with instantly.
In vast contract to a major uk retailer who I received a faulty product off, contacted their customer care department over a couple of weeks numerous times, dealt with by robot each time who informed a human would contact me back within 48 hours, that contact back has never come, so, credit card payment for product, started section 75 claim which is progressing. That’s why I value Wayfair and the other company I bought from service so highly.

What more can I say, ordered 2 nights ago, galvanised garden canopy, brilliant purchase price, at sale price, expected delivery one day next week, wouldn’t have mattered if it had been in the new year. Arrived today with plenty of messages informing of this. I will have it put up by the weekend, unbelievable service. Have bought off Wayfair previously always a pleasure.

Great range to choose from for men women and children, easy to order and quick delivery, haven’t had cause to return an item or use customer services.

From ordering online through to delivery time, customer service when needed and quality of received product on several orders, if I could 10 stars I would, fantastic.

Excellent service and very pleased with cordless hard floor cleaner