Bryan

Great products

Great assortment, very friendly.

It's better not to need help with your Quooker. I am nearly two weeks in trying to book a service visit. Still have not succeeded at a time that is doabel for me... And that won't be before one month anyway.

Very fast and on time

I always find everything I need for my pool, as well as plenty of advices. The owner is very friendly and the showroom is great!

I guess I got lucky with the delivery, but still. Awesome

Fast shipping, god choice of products, nice little presents

Got my tyres changed a couples of weeks ago in Roskilde. Excellent service, very competitive price, professional staff, kind people. I can only recommend.

Very kind staff, very efficient.

Awful business that charges extorting prices for PCR tests to take advantage and pray on desperate travellers whose test got rejected. The prices are handwritten on a small post-it, similar to what I have seen in developing countries. This is a real shame.

— just editing this after Airport Doctor’s reply: I have not misbehaved in any fashion towards the staff (I actually did not make any comment about the format of the price list at the time — I think I was too much in shock about the actual price point — DKK 3,500), so clearly the poster must be mistaking me with someone else and perhaps should moderate her judgements towards, after all, a customer. If anything, that just proves my point about how much consideration is given to customers.

I still find the price point appalling and not driven by economics (I cannot think of any tangible factor that would justify the time to price curve these prices seem to imply), but indeed by greed. So actually I would say my reflection is developed from a pretty mature analysis of what constitutes a fair price point :).

— editing this again (this is becoming ridiculous). For the last time, I barely interacted with your staff. I would never refer to anyone’s cultural background and tie it to a third world country, or any country at all for that matter. You are taking this particular remark out of context, which was referring (in my review, and not my interaction with your staff) to the transparency of your business practices — although I concede this is not a most appropriate phrasing.

You are clearly mistaking me with someone else, on the basis of a review I am posting on Trustpilot. You should be very careful when making statements about “investigating my case” and “reporting me to the authorities”. These are rather hazardous and surprisingly unprofessional threats to issue on a public forum, and particularly at CxO level — again, on the basis of a review (!). But that seems to speak to the quality of Airport Doctor’s management.

The webpage is difficult to navigate (it took me a while to find the “click and collect” option when I was checking out. But more annoyingly: the item was not delivered on time at the shop i requested it to be delivered, so I had to spend DKK 150 on gas on top of the item to get it on time (a birthday present). Generally speaking I have found that online shopping at ElGigaten is subpar.

Editing my review after Elgiganten’s reply: while the shopping experience was not good, I really appreciate that they followed up on my comment and made a commercial gesture. Thank you!

Timely delivery, transparent process, good updates!

Great value, but two minuses:
- shopping far was longer than expected, even considering the COVID siuationen and Easter.
- I absolutely did not realise I was “subscribing” to a club when I purchased my item, which does not feel very transparent.
But prices are great!

Great website and app. Very easy and safe to use, which is paramount for the kind of transaction one typically carries out on the platform. I would recommend Chrono24 anytime!

Awful service. I was unfortunate enough to miss a parcel delivery and tried to reschedule another delivery online. For some reason GLS' warehouse never registered it even though the GLS staff I talk to over the phone can see I have requested another delivery. The staff I talk to over the phone keeps promising a delivery for the next week day but that simply does not happen and no one can tell me why. When trying to call to find a solution (including picking the parcel up myself), I get bounced back to different people on the phone, every time through a queue of 20 people. Worst carrier service I have experienced -by far.

I didn't know AirHelp, they actually reached out to me after one of my flights got delayed and propose to get my money back. At first I thought of a scam... But it turns out AirHelp has really gotten my money back! This is pretty amazing considering I did not even consider doing anything about that particular flight... I can only recommend AirHelp.

Service très rapide à utiliser, bien sécurisé.

I guess I got what I paid for: I bought one of the cheapest minijack cable extension, and got something that only partially works... The connexion at one of the end is pretty bad, meaning that I sometimes have to turn the cable inside the socket to get a proper connexion. Coming from a brand new product, this is not right.
The delivery was very fast though.