Vinted NL Reviews 

What makes Vinted great is that it is very transparent and easy to use.
It is very easy to upload what you want to sell and Vinted helps you to establish the choices you have to make like colour and brand but especially the price by showing you similar ads that are already online with the prices.

The shipping costs are low and the downside is that you have to wait a bit longer for your package but all in all it is very good because if you buy a secondhand item you don’t want the shipping costs to be as high as the item itself.

I am pleasantly surprised by how easy it is to sell my secondhand clothes and shoes and I bought a few items as well. The money in my Vinted wallet has grown show slowly but surely. 🙌🏼

Vinted GO is the most cancerous terrible disgusting shipping company ever. Vinted staff are all NPC without any brains. Vinted is TERRIBLE at shipping i have no word for it. DONT USE VINTED. LETS DESTROY VINTED

It is a great app both for buying and selling your products 💪💪💪👍👍👍👍👍

I crochet a lot, this is one of my favorite hobby's. But that also means i have a lot of finished projects laying around. So vinted helps a lot to make other people happy with my projects. And that way i have more room to start new crochet projects😁

Easy way to upload listings, no major issues with the app.

The Vinted selling system is against you. If a buyer changes his mind, he just let his package sit in the post office or locker until it is returned.
You dont het your money.

First and last time i use this platform.

I tried to sell a product, it got deleted saying it was a counterfeit. Absolutely not true. Do your work better Vinted!

Vinted is great for giving clothes a second live. I lost a lot of weight and during the process i also had to buy new clothes for a better fit. So in the end i had like 4 sizes of clothes that someone else can enjoy.

Nice app, many good articles and safe

Buying on Vinted has always gone smoothly for me, and I've never had any issues. However, I recently sold a bundle containing 7 listings with more than 60 pieces of children's clothing.

The buyer never collected the parcel, so it was returned to me. Unfortunately, the return parcel never arrived. Vinted states that it should have been delivered, but the provided tracking number does not work.

After I contacted customer support, the buyer received a refund (which is completely fair). However, I still haven't received my items back, any compensation, or even an explanation of where my return parcel is supposed to be.

Customer support keeps sending me the same scripted responses without answering my questions, and they now seem to be ignoring my case.

Great service, used several times without any issues.

Easy to use and sell your stuff!

My account (Username: helliess) has been wrongfully banned by Vinted’s automated bots for 9 days. This is the exact same automated error that happened to me previously, which Vinted support formally admitted was a mistake and overturned. They then revisited the transaction in question. Customer support asked for my username and bank details days ago to verify my identity, but they have completely ignored all my follow-up messages since. I am stuck in an endless loop of automated bot replies. I have zero fraudulent activity on my account, and I am being denied access to my profile and funds without any human review.I have now escalated this matter by emailing a formal dispute to Vinted’s legal team and CEOs and have raised an official case via Resolver. If this is not resolved by a human agent immediately, I will be submitting a statutory Data Subject Access Request (DSAR) under the UK GDPR and lodging a formal complaint with the Information Commissioner's Office (ICO) regarding unfair automated decision-making.Please have a human manager look at my case and reinstate my account immediately.

I've been trying to contact Vinted for support for almost a week now and there has been no response. The customer support is really lacking. The buyer is supposed to be protected but I think the lack of response is appalling

A buyer order a pair of matching vases. When her package arrived, 1 vase was utterly destroyed. She followed all the correct steps to report it and the order was suspended for review. Vinted support team then started asking the buyer and myself to send photos, evidence etc as they took up the dispute with the courier. I was half way through sending my photos when I then got a message to say the order was complete and I would be getting my payment. I then chatted to the buyer and she said vinted did deduct the funds from her account and sent me proof. The item has now been marked SOLD, the funds show up as pending but the money is pending for over a week now! It is impossible to get through to the help center - all Ai assisted/auto response generated commentary and ZERO PAYMENT!!

My first experience selling on Vinted has been extremely disappointing.

I sold an item using a Vinted Go digital shipping label. My husband dropped the parcel off at the locker. When he scanned the QR code for the first time, the locker that opened already contained another customer's parcel. We immediately closed it without touching anything and asked the staff at the service point for help. They instructed him to scan the QR code again. A different, empty locker opened, and he placed my parcel inside.

After more than 48 hours, there were still no tracking updates and I had not received any drop-off confirmation.

I contacted Vinted support and initially only received automated responses telling me to wait or contact Vinted Go directly from the locker, which was impossible because the issue had already happened. After insisting, I was finally transferred to a human agent.

The support agent requested information about the parcel, the drop-off location, the date and time, and a description of the package. I provided everything I could, including the tracking number and a detailed explanation of what had happened. I also explained that I had never received proof of drop-off because the system had not generated one.

A few days later, Vinted simply informed me that the shipping provider had concluded the parcel was dropped off using an "incorrect drop-off process." As a result, they cancelled the transaction, refunded the buyer, and left me without my item and without payment.

I challenged this decision because it made no sense. We followed the instructions given by the service point staff after their locker malfunctioned. I repeatedly asked Vinted to explain what was supposedly done incorrectly and to provide the evidence used to reach that conclusion. I also requested that they ask the carrier to physically inspect the lockers, since the parcel had never received any tracking updates.

Instead of answering any of my questions, they simply repeated the same generic statement that they could not offer compensation.

The situation became even more frustrating when I later contacted Vinted Go directly by phone. They informed me that my parcel had actually been scanned and was at the sorting centre. I immediately informed Vinted and requested that they arrange for the parcel to be returned to me, since they had already cancelled the sale.

Their final response was simply that they were "no longer able to intervene" because it was their standard policy.

So, to summarize:
- A locker malfunctioned during drop-off.
- We followed the instructions given by the service point staff.
- The QR code was clearly used because it could not be scanned again later.
- Vinted cancelled the sale without properly investigating.
- They never explained what was allegedly done incorrectly.
- They ignored the fact that the parcel was later located in the sorting centre.
- They refused to help recover my parcel or offer any solution.

What disappointed me the most was not only the outcome, but the complete lack of ownership. Every response felt like a copy-and-paste policy rather than an actual investigation. As a customer, I expected someone to look at the facts and help resolve the issue. Instead, I was left without my item, without payment, and without any meaningful support.

I will not be using Vinted again after this experience.

Just overall nice interactions and easy to use app. You can either just immediately buy it or bid without having to necessarily speak to someone, good plus if you are not so comfortable with interacting. Also very easy to list items and price them. Overall a great app and I love using it

They allow people to sell counterfeit items on their site despite their Terms of Service clearly prohibiting the sale of fake goods. Since they control their own verification process, they choose not to enforce their own rules.

The rest of the site functions right