My fiance and I have had such an amazing experience with Classic Jewellers. Jess has been so helpful throughout every stage and so passionate about her job. She made everything feel so easy and defini... See more
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At The Classic Jewellers, we specialise in bespoke fine jewellery and engagement rings, offering both exquisite ready-to-wear options and custom designs tailored to your desires. Located in Adelaide, our meticulous craftsmanship and comprehensive services ensure each piece exceeds expectations and remains in pristine condition.
At The Classic Jewellers, we offer bespoke engagement rings that beautifully capture your unique love story, crafted with exceptional skill and the finest materials.
Our comprehensive care services, including expert repair, resizing, and plating, ensure your jewellery remains as radiant as the day you received it, while our curated selection of exquisite gemstones, including diamonds and moissanites, provides endless possibilities for creating your perfect piece.
94 Gawler Place, 5000, Adelaide, Australia
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Popped into The Classic Jewellers to get my ring I purchased a year ago polished. Was delighted with the result. It looks brand new again. The job was done in 90 minutes, and I received a text to let me know. Best of all the first polish was free of charge. Great service
Beautiful earrings. Better than the picture, actually. We are delighted.
Cannot recommend The Classic Jewellers enough. We’ve been back several times now (remade custom rings and purchase from the floor), and every visit has been a great experience. The team is always warm, friendly, and happy to help without ever making you feel pressured. Their customer service is outstanding, and it’s the reason we keep coming back. Highly recommend to anyone looking for a jeweller that truly values its customers.
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Did a wonderful job and were very prompt. Friendly and professional service.
Apart from having a beautiful store, the staff inside were kind, respectful, patient, and wonderful to both my friend and me. The engagement ring I bought came in a beautiful box—perfectly presented, clean, and just flawless. It came with the certificate and documents that match the importance of a ring like this. They also promised that if the size needs to be adjusted, it will be done free of charge, which is great! I am extremely happy with The Classic Jewellers!
Reply from The Classic Jewellers
I couldn’t be happier. They did such a great job of sourcing the gems, exactly what I wanted. I wasn’t expecting to like them so much but when I saw them, well I fell in love! Service was great, price and quality exceptional. Thank you, this made my birthday very special. Regards
Reply from The Classic Jewellers
The staff were friendly and professional.
I had 4 rings resized, I dropped them off on Tuesday and picked them up the next day.
The sizing was correct and the rings were returned shiny and clean.
I recommend The Classic Jewellers and will use them again.
Reply from The Classic Jewellers
Reply from The Classic Jewellers
Truely an amazing experience to deal with classic jewellers. The entire staffs were extremely helpful, understandable and customers service were excellent. They are very honest and trustworthy.
They have wide range of top quality jewellery to choose from.
I was extremely happy for my purchase.
Highly recommend anyone looking for great piece of fine jewellery for keeps.
Reply from The Classic Jewellers
Excellent service and quick re-sizing meant I could take my ring home the same day.
Reply from The Classic Jewellers
Service was excellent. For a remodel piece they understood exactly what I wanted and made a beautiful necklace combining my old jewellery with new ideas.
Reply from The Classic Jewellers
Was recommended to come here.
And Have now used a couple of times .
Had a few resizings done, fast efficient.
Cost fully explained and reasonable.
The shop is bright and clean.
The displayed are eye catching .
Staff always friendly and welcoming .
Reply from The Classic Jewellers
Everyone at The Classic Jewellers was very knowledgeable, professional and cared deeply about making sure our wedding rings were perfect. Super efficient and great with communication! Also very patient with our back and forth emails
Reply from The Classic Jewellers
Great service, acknowlegement of customer waiting and quick turn around on fixing our necklace within an hour. Very knowledgeable on their products.
Reply from The Classic Jewellers
I absolutely loved my shopping experience! Even though I was purchasing from a long distance, the communication with the team was regular, transparent, and highly professional. They kept me updated on every single development along the way. I particularly appreciated the video of the final product before the ring was shipped—it was such a reassuring and thoughtful touch. A sincere thank you to the entire team for your amazing work!
Reply from The Classic Jewellers
Jess and the team make everything really easy, walking you through everything step by step. Couldn’t recommend them more!
Reply from The Classic Jewellers
So happy with my beautiful jade bangle and arrived the day after i ordered it.
Reply from The Classic Jewellers
Jess and her team were so amazing throughout the entire process! The consultation was easy yet thorough, and the team did an incredible job bringing our vision to life. We are so excited and proud to be able to wear these rings for the rest of our lives! Thank you all!!!
Reply from The Classic Jewellers
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