Celeste Adore Reviews 

891
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 691 reviews, reviewers overwhelmingly had a great experience with this company, praising the overall quality and beautiful designs. Customers frequently mention that the jewelry is exceptionally stunning, well-crafted, and makes for a genuinely wonderful gift for family and friends. People also appreciate the prompt customer support, smooth ordering process, and helpful communication provided throughout the entire experience. Some reviewers were not happy with delivery times, noting that orders occasionally took much longer than expected to arrive for special occasions. A few other people also felt that the clasp design could be more practical or that certain items felt a bit dull in appearance.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the beautiful designs and excellent... See more

Quality

People report positive experiences with quality, highlighting that items are beautifully crafted and exceed... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting prompt arrivals and great... See more

Order

Users describe positive interactions with order, highlighting an easy process and helpful support when... See more

Customer service

Clients share positive opinions on customer service, consistently praising the prompt, helpful, and personal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the birth stone necklace and the Naia Wave ring. Both items are beautiful and look so much more expensive than they were. I’m a returning customer, their products are excellent. If you like... See more

Company replied

Rated 5 out of 5 stars

I've ordered twice from CA now and both times have been great. On my first order, one of the letters wasn't quite right and they replaced it without issue. Communication has been great, with regular d... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 necklaces for my daughter in laws birthday with initials of their children on it, necklaces were gorgeous, initials and love heart in between were not to big. My daughter in law loved her... See more

Company replied

Rated 5 out of 5 stars

I ordered my daughter and myself an initial and heart necklace and absolutely love them. I hardly ever take mine off and it still looks fantastic after months of wearing it in the shower. My daughter... See more

Company replied


Company details

  1. #6 of 17 best companies in Jewelry Store
  2. #5 of 17 best companies in Fashion Accessories Store
  3. #5 of 9 best companies in Jeweler
  4. #4 of 10 best companies in Jewelry Designer

Written by the company

Celeste Adore | Personalised Waterproof Jewellery with a lifetime replacement guarantee, loved by thousands of customers worldwide.

Lifetime Guarantee

Waterproof & Tarnish-Free Jewellery

Crafted from premium materials, every Celeste Adore piece is designed to last a lifetime. Our jewellery is 100% waterproof, tarnish-free, and hypoallergenic, so you can wear it every day with confidence.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

891 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(891)

666 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful! The necklace feels delicate, elegant, and very special. I love how simple it is while still feeling so personal. It’s perfect for everyday wear and has quickly become one of my favorite pieces.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

The experience was amazing

The experience was amazing ! they delivered a custom-made necklace for me with the initials of my cute little puppy and a little paw and it’s so cute

18 August 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Isabella, what a nice way to keep your little puppy close to your heart. We're so happy to hear that you loved your personalised necklace, especially the little paw detail. It sounds like such a sweet and meaningful piece, made even more special with your puppy’s initials.

Thank you for sharing your experience with us and for your support of Celeste Adore. 💛

Rated 5 out of 5 stars

Love the adorable customized jewelry

Love the adorable customized jewelry

30 August 2026
Unprompted review
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Reply from Celeste Adore

Hello Sumanpreet, we’re so glad to read that you’re loving your personalised necklace. There’s nothing quite like wearing a piece that has been made just for you.

Thank you for your warm support for Celeste Adore and for sharing your beautiful feedback with us. 💛

Rated 5 out of 5 stars

Beautiful unique and individual pieces…

Beautiful unique and individual pieces of jewellery made to order. My daughter is over the moon with her necklace. Her name is quite unique so we struggle to find items with her name already on them. Super fast delivery and presented in a lovely box. The quality of the chain is excellent and the follow up video of how to use the fastenings was very helpful.

26 August 2026
Unprompted review
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Reply from Celeste Adore

Hi Rebecca, it’s so special to know your daughter has found something made just for her.

We’re so honoured she’s over the moon with her personalised necklace, especially knowing how difficult it can be to find her unique name elsewhere. It’s wonderful to hear you loved the quality, presentation, and helpful care from our team too.

Thank you for choosing Celeste Adore for such a meaningful gift. We hope she treasures her necklace for many years to come. 💛

Rated 5 out of 5 stars

It’s pretty 😍

It’s pretty 😍

27 August 2026
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Reply from Celeste Adore

Hello Durga, we truly appreciate your very nice feedback.

We're so happy to know you’re loving your jewellery, and we hope it brings you a little joy every time you wear it.

Thank you for choosing Celeste Adore. 💛

Rated 5 out of 5 stars

Treat yourself to something beautiful

I ordered the birth stone necklace and the Naia Wave ring. Both items are beautiful and look so much more expensive than they were. I’m a returning customer, their products are excellent. If you like the look of something I suggest you order it, you won’t be disappointed!

21 August 2026
Unprompted review
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Reply from Celeste Adore

Hi Nikki, there’s nothing more special than welcoming a returning customer back to Celeste Adore.

We’re so pleased to hear you love both your Birthstone Necklace and Naia Wave Ring, and that they feel even more beautiful in person. Knowing you continue to enjoy our pieces and would recommend us so truly means the world to our team.

Thank you for your continued support and for choosing us again. 💛

Rated 5 out of 5 stars

Easy to order

Easy to order, they keep you updated on the progress of your order and when shipping but most of all, the jewelry is beautiful.

8 August 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hello Jane, it’s heartwarming to know you enjoyed the experience from start to finish.

We’re especially grateful that you’ve taken the time to leave us a second 5-star review, and we’re so pleased you found the ordering process simple and appreciated the updates along the way. Most importantly, it means so much to hear that you love the jewellery itself.

Thank you for sharing your experience with us and for being such a valued part of the Celeste Adore family. 💛

Rated 5 out of 5 stars

Absolutely 💯 beautiful necklaces ..

Absolutely 💯 beautiful necklaces ... totally in love ❤️

16 August 2026
Unprompted review
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Reply from Celeste Adore

Hi Joanne, your sweet words have made our day.

We’re so glad to know you’re completely in love with your necklaces. It’s wonderful to hear that the pieces have made such a special impression on you.

Thank you for choosing Celeste Adore and for sharing the love. 💛

Rated 5 out of 5 stars

Birthday present for the wife

Birthday present for the wife, she is very happy and the service provided was prompt and delivered on time.

8 August 2026
Unprompted review
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Reply from Celeste Adore

Hello Andrew, it’s heartwarming to know the gift helped make your wife’s birthday a little more special.

It's nice to know she loved her jewellery and that everything arrived promptly and on time for her special day.

Thank you for choosing Celeste Adore to be part of such a meaningful occasion. 😊

Rated 5 out of 5 stars

Lovely jewellery

Lovely jewellery

7 August 2026
Unprompted review
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Reply from Celeste Adore

Hi Katie, your kind words truly mean so much to us.

We’re so happy you’re enjoying your jewellery and hope each piece brings a little extra joy whenever you wear it.

Thank you for choosing Celeste Adore and for taking the time to share your feedback. 💛

Rated 5 out of 5 stars

Love My Initial “P” Necklace

I absolutely love my initial “P” necklace from Celeste Adore! It’s elegant, lightweight, and perfect for everyday wear. The pendant has a beautiful, delicate design, and the quality exceeded my expectations. It pairs well with both casual and dressy outfits, and I’ve received so many compliments on it. It also arrived beautifully packaged. I’m so happy with this purchase and would definitely recommend it!

2 August 2026
Unprompted review
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Reply from Celeste Adore

Hello Prisoni, your initial necklace sounds like such a beautiful everyday keepsake.

It's such an honour to hear you love its delicate design, versatility and quality, and that it has already earned you so many compliments. We’re also glad the beautiful presentation made your unboxing feel just as special.

Thank you for your thoughtful recommendation. We hope your necklace remains a treasured piece you’ll enjoy wearing every day. 💛

Rated 5 out of 5 stars

So simple elegant and beautiful very…

So simple elegant and beautiful very happy

5 August 2026
Unprompted review
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Reply from Celeste Adore

Hello Mrs. King, there’s something so special about pieces that feel effortlessly beautiful.

We’re so pleased to know you love the simplicity and elegance of your jewellery. It means so much to hear that you’re happy with your piece.

Thank you for choosing Celeste Adore and for sharing your kind words. 💛

Rated 5 out of 5 stars

Second time ordering great quality very…

Second time ordering great quality very fast service jewellery is lovely and love the bonus of bogof would highly recommend!!

4 August 2026
Unprompted review
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Reply from Celeste Adore

Hi Susan, your continued support truly means the world to us.

We’re beyond grateful to hear you’ve enjoyed both of your experiences, from the quality of your jewellery to our service. It’s wonderful to know you love our BOGOF too.

Thank you for your warm recommendation and for being part of the Celeste Adore family. 💛

Rated 1 out of 5 stars

cheaply looking jewelry/necklace

cheaply looking jewelry/necklace. the gold plate is like fading gray. not good quality. frustrating!

1 November 2025
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Reply from Celeste Adore

Hi Debbie, thank you for taking the time to share your feedback. We’re sorry to hear that your necklace has not met your expectations. We always want our customers to feel happy and confident wearing their Celeste Adore pieces.

We've checked that your order was delivered 9 months ago. If you’re experiencing any issues with the colour, please reach out to us as your piece is still covered under our warranty, and we’d be more than happy to look into this for you.

Also, like fine jewellery that features plating, the plated finish can naturally change over time with regular wear and exposure, as plating is not designed to last forever. However, we always want to ensure our customers are supported and will do our best to help with any concerns.

We’ve sent you an email from hello@celesteadoresupport.com so we can look into this further and work towards the best resolution for you. Please kindly check your spam or junk folder if you haven’t seen it, and reply when you can so our team can assist you.

We’d truly appreciate the opportunity to help resolve this for you. 💛

Rated 5 out of 5 stars

Gorgeous Gift

I ordered 2 necklaces for my daughter in laws birthday with initials of their children on it, necklaces were gorgeous, initials and love heart in between were not to big. My daughter in law loved her gift and I have yet to gift the other one for her birthday.
Company kept me up to date of delivery, gifts were slightly delayed which was only issue but didn't mark them down for this as I was kept informed by company.

3 August 2026
Unprompted review
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Reply from Celeste Adore

Hello Bridget, it’s so special to know you chose our necklaces to create such meaningful gifts for your daughters-in-law.

We’re so thankful to hear they loved the beautiful personalised details and that the delicate design was just what you were hoping for. It means so much to be part of these precious gifting moments and family celebrations.

Thank you for your understanding with the slight delivery delay and for your kind support. 💛

Rated 5 out of 5 stars

Loved how chic this jewellery looks on…

Loved how chic this jewellery looks on me, so minimalistic yet beautiful 🎀🎀

2 August 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

We’re so happy to hear your jewellery makes you feel beautiful.

It’s wonderful to know you love its chic, minimal design and how effortlessly it complements your style. Thank you for sharing your lovely feedback. 💛

Rated 5 out of 5 stars

Daughters 18th Birthday

I ordered the heart and initial gold necklace and bracelet for my daughters 18th birthday, she hasn't seen it yet but she will love it, as I do its beautiful. Thank you so much.

2 August 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Sasha, what a beautiful way to celebrate your daughter's 18th birthday.

We're so pleased to hear you love the heart and initial necklace and bracelet, and we hope they make her milestone birthday even more memorable. There's something so special about gifting a personalised keepsake to mark such an important occasion.

Thank you for choosing Celeste Adore to be part of her celebration.💛

Rated 5 out of 5 stars

All-round great experience

I've ordered twice from CA now and both times have been great. On my first order, one of the letters wasn't quite right and they replaced it without issue. Communication has been great, with regular delivery updates and prompt replies to queries and the jewelry is fab. I've worn my initial necklace every day and in the shower/pool/sea and it's not showing any signs of wear and tear. Recommend!

31 July 2026
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Reply from Celeste Adore

Hi Jen, thank you so much for your continued support.

We’re so honoured to hear you’ve had such a positive experience with both of your orders. Knowing our team could quickly put things right, and that your necklace has remained beautiful through everyday wear, the pool, and even the sea, is so lovely to hear.

Thank you for your sincere recommendation. 💛

Rated 5 out of 5 stars

Birthday gift

I bought a bracelet as a birthday present for my best friend
Very delighted with the quality and the design of it its so pretty
It's a really elegant bracelet and a good price

24 July 2026
Unprompted review
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Reply from Celeste Adore

Hello Melanie, thank you so much for taking the time to leave us a second 5-star review. Your continued support truly means the world to us.

It’s so special to know you chose one of our bracelets as a birthday gift for your best friend. We’re grateful to hear you loved its elegant design, beautiful quality, and great value. We hope it made your friend feel truly celebrated on her special day.

Thank you for being such a valued part of the Celeste Adore family. 💛

Rated 5 out of 5 stars

Absolutely love the necklace

Absolutely love the necklace , bought and surprised my sister with hers
Great communication and super fast delivery
Will most definitely be back

27 July 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Mandy, it’s so special to know you chose Celeste Adore to surprise your sister.

We’re so glad to hear you both loved your necklaces and that you had a great experience with our communication and fast delivery. Knowing you’ll be back means so much to us.

Thank you for your heartfelt support. 💛

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