Kirsty

United Kingdom

Reviews

Review of Celeste Adore


Rated 5 out of 5 stars

Great!

Lovely necklace. Great quality and nicely presented. Quick delivery too. Thank you!

28 October 2026
Unprompted review

Reply from Celeste Adore

Hello Kirsty, it's so nice to hear that everything came together so beautifully, from the quality and its presentation to the delivery. Thank you so much for taking the time to share your experience. We hope you enjoy wearing your new piece. 💛

Review of InPost UK


Rated 5 out of 5 stars

Brilliant!

Brilliant service!
Ordered an item from Wowcher & delivered to my new address very quickly.
Another delivery company is unable to deliver my goods for some unknown reason! But In-Post delivered without any issues.
Friendly driver & I was amazed how quick delivery was. Thank you!

20 October 2026

Reply from InPost UK

Kirsty, thank you for your lovely feedback! We're delighted to hear your parcel arrived quickly and that you had a smooth delivery experience with InPost.

Review of DPD UK


Rated 5 out of 5 stars

Brilliant!

Brilliant as always!
Always manage to find our address when a certain other company can’t for some unknown reason!
Friendly delivery driver. Delivered quickly. Thank you DPD!

19 October 2026

Review of Debenhams


Rated 5 out of 5 stars

Very happy!

Very happy with my ceiling lights from Debenhams.
They are gorgeous. Easy ordering and delivered quickly. Well packaged & good value for money.
I use this site a lot and have never experienced any issues.
Thank you!

6 October 2026

Review of Autoglass®


Rated 5 out of 5 stars

Great service

Great experience.
Friendly technician. Good communication and very happy with finished product. Thank you!

8 October 2026

Review of Evri


Rated 1 out of 5 stars

Really unhappy

Thank goodness for the hard working delivery people! But this company has proved to be shocking!
So disappointed as I have always rated EVRI highly due to our previous delivery guy, Jamie.
Moved house 4 weeks ago & nothing arrived from EVRI. All other companies managed to deliver but I ended up waiting for 9 important parcels.
Tried desperately to contact EVRI, literally daily & without fail to useless chat bots & zero customer service.
Finally a lovely delivery lady arrived last week out of the blue with 3 of my delayed parcels.
After 3+ weeks of waiting & zero communication!
She informed me that the others had all been returned to sender (thanks for letting me know EVRI)!
I’m so grateful to this person who I wish to remain anonymous. This is because I was so so grateful for the parcels had finally arrived & she apologised and said that she will try to deliver our goods from now on. Though the poor lady said that she as an employee can’t even contact EVRI!
This disgraceful a company has zero customer service and zero support for their staff.
Pls don’t even bother to reply to this EVRI as it will be a chat bot and you don’t care about customers or your workers who are trying their best in your incapable hands.
Subsequently I’ve had to chase every order, cancel things & have things returned which takes such alot of time that I just do not have. I also do not have time to write this review but really felt that I had to, to warn others.
I’ve always defended EVRI but this is clearly thanks to your workers & certainly not the company.
Extremely disappointed, weary & will avoid from now on.
From a previously happy EVRI customer to such a disappointed one.

18 September 2026

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley

Review of Leaderonline.com


Rated 5 out of 5 stars

Great company. Very happy!

So impressed with this company.
Ordered worktops which were extremely competitively priced.
Easy ordering process. Excellent communication throughout. Received a date for delivery only a few days later. Unfortunately this was delayed but only by a day due to transport issues & as the communication was so good, this did not impact us at all.
Communication email was very apologetic & rearranged delivery the following day.
I received a confirmation email including the time of delivery that morning then a phone call from the delivery guy, Jack to say they were on their way.
Jack was super friendly, efficient and carefully delivered our worktops along with the driver whose name I didn’t get but works here as agency. Ordered for first time and will definitely be ordering again. I hadn’t realised that this company sells other items which Jack informed me of.
We are delighted with our worktops!
Would definitely recommend.
Thank you!

14 September 2026
Unprompted review

Reply from Leaderonline.com

Good Morning

We are so pleased to hear about your positive experience with us, especially regarding the competitive pricing and easy ordering process. We understand that delivery delays can be frustrating, and we appreciate your understanding and kind words about our communication during that time. It's wonderful to know that our team, including our delivery driver, provided excellent service. We are delighted that you are happy with your worktops and that you would recommend us. We look forward to assisting you with future orders!

Kind regards
Customer support team

Review of ATG Tickets


Rated 3 out of 5 stars

Disappointing experience

We booked tickets for my birthday to see Wicked at the Apollo theatre in London.
We live in Durham so travelled down via train. All in all a very expensive do but we were all excited. Travelled with husband & 2 children.
Unfortunately we went to the wrong theatre (we now know there are 2 Apollo theatres in London). Even our family who live in London didn’t realise there were 2 of such!
Consequently we were late for the performance. We were advised to return to the box office the next morning which we did. After explaining our plight, we were told we needed to pay an extra £140 in order to see the show that day. Even though there were multiple seats available & empty seats during the performance! We had no choice but to pay. Overall very disappointed. It was a huge cost for lots of hassle and a disappointing weekend.
Please be aware of the location of the particular theatre.

20 August 2026
Unprompted review

Reply from ATG Tickets

Hello Kirsty,

Thank you for leaving a review.
I'm sorry to hear that you missed your scheduled show but hope you all managed to enjoy it the next day.,

Kind regards
Lesley
ATG Tickets

Review of Wonderbly


Rated 4 out of 5 stars

Great book

Great personalised book.
Excellent quality.
Took a few days to arrive.
Rather pricey for what it is though it was a gift for a baby’s 1st birthday so worth it to keep forever.
Overall very happy.

22 July 2026

Reply from Wonderbly

We're so thrilled the book was a hit!

With our books being printed on demand, and our use of high quality papers and inks, the cost is more than what you'd find for a standard picture book.

Of course, your satisfaction means a lot to us, so we've shared your feedback on the pricing with our product team! It's very useful to hear what our customers are looking for. ♥

In case you didn't know, you can find promotions on our 'Offers' page: www.wonderbly.com/offers and see exclusive deals in your account.

Best Regards,
The Wonderbly Team

Review of flo.health


Rated 5 out of 5 stars

Excellent app & customer service!

I’ve used this app for years and have always been happy with it. It really has made a difference to my life. I couldn’t be without it now. Every woman’s must have app!
Contacted customer services this evening after I mistakenly subscribed for the advanced services (you can still use the app without paying a thing though they do provide an enhanced service). Within minutes a customer service representative emailed me & arranged a full refund.
Not only is the app fantastic which I already knew but the customer service is amazing!
Thank you team! 😊

13 July 2026
Unprompted review

Reply from flo.health

Hi Kirsty! Thanks a lot for your kind feedback! We’re very happy to see that you enjoy Flo and its features. Our big Flo team is constantly working on improving the app and making it even better! :) Kind regards, Flo Team

Review of World of Books


Rated 5 out of 5 stars

Great!

Great!
Exactly as described. Bought a used book in great condition. You would think it was brand new.
Easy ordering, excellent value for money & quick delivery.
Always my go to book site!
Thank you!

23 June 2026

Review of Moonpig.com


Rated 5 out of 5 stars

Awesome!

Awesome as always!
Thank you!

5 June 2026

Reply from Moonpig.com

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Review of Callie


Rated 5 out of 5 stars

Would use this site again.

Great little product for stamping loo rolls in our air b&b. Easy ordering, took a couple of weeks to arrive which was expected but very happy with the product. I will definitely use this site again. Thank you.

16 April 2026

Review of Connells Survey & Valuation


Rated 5 out of 5 stars

Friendly valuer

A valuer arrived at our home on behalf of buyers who are purchasing our property. The appointment was easily arranged at a convenient time. The valuer was very friendly and professional. She was respectful and only took a few minutes to do what she needed to do. Thank you.

6 April 2026
Unprompted review

Reply from Connells Survey & Valuation

Thank you for the 5 stars and positive feedback.

Review of InPost UK


Rated 5 out of 5 stars

Awesome!

Awesome! Super quick & super easy!

11 February 2026

Reply from InPost UK

Thank you, Kirsty, for your awesome feedback! We're thrilled you find our service super quick and easy.

Review of Debenhams


Rated 5 out of 5 stars

Very satisfied!

I’ve ordered from this site many times & continue to be a very happy customer.
I’ve never had any issues at all re the ordering process, delivery timing, pricing or quality.
My recent purchase was slippers which were reduced in the January sale. I absolutely love them! Best slippers I’ve ever worn.
I wouldn’t hesitate to order from Debenhams in the future.
Thank you!

20 January 2026
Unprompted review

Reply from Debenhams

Hi Kirsty,

Thank you for taking the time to leave us a 5* review!

We’re so happy to hear that you had a great experience shopping with Debenhams. Your feedback is greatly appreciated, and we’ll continue working hard to bring you the best products and service.

We look forward to welcoming you back soon.

Thanks again for choosing Debenhams!

Rob

Review of InPost UK


Rated 5 out of 5 stars

Brilliant service!

Brilliant service!
Quick and instructions easy to follow.
Thank you!

30 December 2025

Reply from InPost UK

Thank you, Kirsty! We're delighted to hear that you found our service brilliant and easy to follow. 😊

Review of Pro:Direct Sport


Rated 5 out of 5 stars

Great site!

Great experience. Easy to order my son’s football boots. Competitive price and quick delivery. Good communication re delivery too. Would definitely recommend & will use again. Thank you!

20 December 2025

Reply from Pro:Direct Sport

We appreciate your positive feedback. We're happy to hear that you found it easy to order your son’s football boots, and that you were satisfied with the price, delivery, and communication. Thank you for choosing ProDirect!

Review of RAC Mobile Mechanics


Rated 5 out of 5 stars

Excellent service and communication

Contacted RAC when our car wouldn’t start due to battery issues.
Despite it being a cold, very wet Saturday evening, the mobile mechanic arrived within an hour.
Excellent communication via text message, swift action to replace our battery with a brand new one and no issues since.
The guy was lovely. Friendly & knowledgeable. Absolutely excellent service and we are very grateful. Thank you!

22 November 2025
Unprompted review

Reply from RAC Mobile Mechanics

Thanks so much for your review Kirsty, it was our pleasure to help get things sorted. We're always here if you need us in the future and we really appreciate your custom. Very best, Carl

Review of Dealmonday


Rated 5 out of 5 stars

Great customer service

I have used this site previously with no issues at all so I didn’t hesitate to order again.
The price of the product I ordered was the best I could find by far.
I received an email a few days after ordering to inform that unfortunately the product would take 4 weeks for delivery due to the ‘logistics team experiencing delays’. I was given the option to wait 4 weeks or request a refund.
I couldn’t wait for the product so requested a refund & received prompt correspondence acknowledging my request & stating such would be refunded within 3 days.
3 days later, I received a full refund into my bank.
Whilst I had to cancel the order & did not receive the product, it is only fair to give a 5 star review due to the excellent customer service, choice of options available given the situation, apology for the inconvenience and subsequent swift full refund.
Thank you!

28 November 2025
Unprompted review

Reply from Dealmonday

Dear Customer,

We truly appreciate you for taking the time to share such a thoughtful review with us. We are grateful to know that you have placed your trust in us once again and that your previous positive experience encouraged you to return to our store.

We understand that the unexpected delay must have caused inconvenience, and we are grateful for your patience and understanding when the situation occurred. We are glad that the options provided were helpful and that the refund process was completed smoothly within the expected time frame. Your generous decision to leave a five star review despite the cancellation shows great kindness, and we are deeply appreciative of your fairness and support.

We are committed to providing reliable service, transparent communication and prompt resolutions for all customers. Your encouraging words serve as strong motivation for our team to continue improving and delivering the best experience possible.

We thank you once again for choosing us, and we truly look forward to serving you again in the future.

Kind regards,
Customer Support Team