World of Books Reviews 

544,073
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 96,651 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptionally wide variety and large selection of affordable books, making it simple to discover rare titles and follow favorite authors at reasonable prices. People consistently praise the prompt, secure packaging and efficient delivery service, noting that second-hand purchases arrive quickly and in wonderful condition. However, some reviewers were not happy with delivery delays, occasional shipping mishaps, or receiving items in surprisingly poor condition. A few consumers also mentioned experiencing difficulties when trying to cancel mistaken orders or resolve missing parcels without prompt assistance.

What people talk about most

Product

People report positive experiences with product, highlighting a great selection of books at very affordable... See more

Delivery service

Customers consistently report satisfaction with the delivery service, praising the fast shipping speeds and... See more

Quality

Reviewers highlight positive aspects of quality, noting that books consistently arrive in great condition as... See more

Price

Customers consistently note positive experiences with price, highlighting amazing bargains and affordable... See more

Order

Users describe positive interactions with order, noting that the ordering process is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the usual stuff I've mentioned before. Fast, reliable and good vfm. Books also now arriving in paper wrapping which is better than the previous plastic imo. On this occasion the paperback boo... See more

Company replied

Rated 5 out of 5 stars

This company operates like a good old fashioned analogue, 3-dimensional shop, ie you don’t have to register, set up an account or permanently leave your bank card with them before making a purchase. T... See more

Rated 5 out of 5 stars

Fantastic selection for kids at really reasonable prices! Reading is such a priority in our home, and I love that I can give my children real books to hold and treasure instead of screens. World of Bo... See more

Company replied

Rated 5 out of 5 stars

I have to say, I’m really impressed so far! 😍📚 The whole process is so easy, and you’re kept in the loop every step of the way right up until your payment is sent to you. Yes, some books are go... See more

Company replied


Company details

  1. Book Store
  2. Online Marketplace

Written by the company

Since 2002, World of Books has been on a mission to offer an affordable, sustainable alternative for bookworms who want to save money and help the planet. We're your go-to place for buying and selling both preloved and new books — because we believe stories deserve second (and third, and fourth…) chances. With millions of affordable, high-quality titles, we help people read more and waste less. We also love giving books a fresh lease of life through our World of Books - Sell Your Books platform, where anyone can trade in their unwanted reads for cash. It’s simple, sustainable, and keeps books moving from one reader to the next — just the way we like it. And it doesn’t stop there. Through our World of Books - Sell Your Book Pro brand, we work with charities to buy their excess stock in bulk. That means more money for great causes, less waste heading to landfill, and even more books back in circulation. As a proud Certified B Corp, we don’t just talk the talk. We’re working to become the world’s most sustainable online bookstore — measuring success by the good we do for the planet, the people we support, and the stories we help keep alive.

Free Delivery

Free delivery on qualifying orders

Spend over £5 (UK) or $15 (US) and we'll deliver your books to you for free. It's that simple!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

544K reviews

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4.6

All reviews

(544,073)

91,829 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Thanks

It helped me find somebody's I didn't have, except I wanted hstdcovercopies which I didn't/ couldn't select...

1 September 2026
Rated 5 out of 5 stars

Excellent service

My orders of books from World of Books have always been swiftly received, safely packaged and of remarkable condition. I only buy used books. Thank you WOB.

18 August 2026
Rated 4 out of 5 stars

Very good experience.

Good experience.
Attractive pricing for members.
Quality not always hitting the mark - but the customer services are always able to resolve issues within reasonable time.
Quick delivery and distinctive packaging most of the time.
Occasional glitches withe website - were it randomly switched to another currency!
However, overall a good experience most of the time!

1 May 2026

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