Drive was on time and was polite and friendly and parcel was not damaged thank you for an excellent service
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
Written by the company
Contact info
Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
Best delivery company
Unlike other delivery companies, you kept us well informed from the point of your receipt of our parcel, to transit and then delivery. The delivery time was also as you promise. You rang on our doorbell too instead of so many companies that simply dump items on our doorstep, whether we are at home or not.
Thank you Nicolas at DPD
I have relied on DPD to deliver my parcel every month.
Nicolas has delivered my parcel for over 2 years.
He is polite, friendly and always follows my instructions.
I feel confident when I see he is on my delivery email as he follows my instructions.
Thank you Nicolas and DPD!
Polite delivery person
Delivery of food items and everything was perfect . I send this every Diwali since I leave abroad.
Pooja sweets always deliver as I ordered and always happy with it. Great service.
Top class service
Top class service. The tracker app is excellent. I’m able to work and with the regular updates on my parcel delivery times I can just pop home to receive
Delivery man rang me because I wasn’t…
Delivery man rang me because I wasn’t in . Left parcel in my garden in a safe place which I asked for. Great service from him 👍🏻👍🏻👍🏻👍🏻👍🏻
Delivery schedule provided in good time
Delivery schedule provided in good time
Driver arrived 1 min early!
They delivered to the front door unlike…
They delivered to the front door unlike another certain delivery company that usually throw items over the back garden fence .
Driver was well spoken and polite .
The delivery man was very polite and I…
The delivery man was very polite and I had good notification when my parcel was going to be delivered.
Didn’t deliver to my address and said…
Didn’t deliver to my address and said that I personally recieved it
Safe place request ignored
The parcel was later than expected from the sender, so because I was going away, I downloaded the DPD App with my preferences. My first preference was for the parcel to left at the back door.
On the day of delivery I also replied to the email letting me know, requesting it be left at the back door.
I returned home today to a note from a neighbour who had seen the parcel being left at the front door, without any attempt to go to the back of the house. Thankfully she took the parcel in which avoided it being taken and also it not looking like the house was empty.
Excellent delivery
Information about delivery was excellent and so was the actual delivery - very punctual
Excellent service
Excellent service , can ask to leave in my safe place and they do every time, never had a bad experience with DPD.
got a message from the driver saying…
got a message from the driver saying the time my package will be delivered and true enough it arrived when he said "bang on"
I was kept informed of delivery
I was kept informed of delivery, very quick delivery only ordered the night before.
Very friendly delivery man
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.