JA

Jannyd

Italy

Reviews

Review of Hallmark Cards


Rated 1 out of 5 stars

They were hacked March 2026

Just found out as I’m getting a lot of scam emails that my email address has been hacked from Hallmark. They didn’t bother to mention the breach to me. Never again

July 20, 2026
Unprompted review

Review of Wilsoncarter London


Rated 1 out of 5 stars

Fraudsters

Fraudulent organisation - glad I paid with Amex who disputed transaction. Their website doesn’t exist. They didn’t answer the phone. I was very nearly defrauded

July 16, 2026
Unprompted review

Review of Jones Bootmaker

Review of Miele


Rated 5 out of 5 stars

Best dishwasher

My third dishwasher. Worth paying double It is quiet. It never doesn’t clean. You rock Miele

February 3, 2026
Unprompted review

Reply from Miele

Dear Miele Customer,

Thank you very much for your fantastic 5-star review!

We are delighted that you have chosen a Miele dishwasher for the third time. It is especially rewarding to hear that you appreciate its quiet operation and consistently excellent cleaning performance.

We wish you many more years of enjoyment with your Miele dishwasher.

Kind regards,
Your Miele Team

Review of Dyson UK

Review of Cunard Line


Rated 1 out of 5 stars

Unresponsive

Got married on QM2 transatlantic. Took lots of people. So want to book a world cruise for next year. No response from email address:

guestservicesteam

Googled Sales Director. This is the person I emailed: Iain Baillie

No response.

Do they even want to book if not via a reseller??

July 8, 2026
Unprompted review

Review of ExpressVPN


Rated 2 out of 5 stars

Happy we switched to another provider

After 5 years of subscribing we switched to a competitor and the difference of service and ease of connectivity is astounding. Sorry we didn’t do it sooner. These people are all about advertising and little substance

March 31, 2026
Unprompted review

Reply from ExpressVPN

Hello Jannyd!

First and foremost, thank you for being a loyal ExpressVPN subscriber for the past 5 years. We are truly sorry that your experience with our service and connectivity ultimately led you to switch to another provider, and we deeply regret that you felt we lacked substance during your time with us.

We take candid feedback like yours very seriously. While we continuously invest in our network infrastructure and app performance, it is clear that we missed the mark and failed to deliver the seamless experience you deserve. We would be incredibly grateful to learn more about the specific connectivity issues you faced so that our engineering team can investigate and improve the service for all users.

If you are open to sharing more details about what went wrong, please feel free to reach out to our team at support@expressvpn.com. We appreciate your long-term support and your honest review, and we hope we might have the opportunity to win back your trust in the future.

Kind regards,
The ExpressVPN Team

Review of Cadbury


Rated 1 out of 5 stars

What happened to your chocolate!??

I don’t eat much chocolate but bought eggs for an easter egg hunt for kids What happened to your chocolate? Reminded me of awful American chocolate. Will never buy it again.

April 4, 2026
Unprompted review

Review of World of Books

Review of Trainline


Rated 5 out of 5 stars

Immediate refund

Immediate refund

I’ve been using them for years both from Italy and the UK. Got confused yesterday and bought tickets twice for 4 of us for same train journey. Phone answered in a minute. Refund on duplicate tickets received immediately. I am glad I’ve been loyal to them and this guarantees I won’t be looking at alternative apps. Well done Trainline!

April 1, 2026
Unprompted review

Review of Moonpig.com

Review of Roncato


Rated 5 out of 5 stars

Great quality

I bought my leather crossbody Roncato bag 2 years ago and even though I use it every day it still looks new. I didn’t even know the make until I just looked at the label as I am going to buy a new one in a different colour. Great quality

January 3, 2026
Unprompted review

Review of HexClad


Rated 1 out of 5 stars

A year later not non stick

We’ve had our very expensive HexClad frying pan for a year and I decided to delay this long before writing a review. The reason for the year’s delay is because we’d typically just replace an Ikea non stick annually. It is now impossible to make an omelette or fry an egg in this pan as everything sticks. So we’re going back to buying a cheap one every year. We are super disappointed

PS. You replied saying you would contact me. You did not. You do not care. All hype. DO NOT WASTE YOUR MONEY ON THIS EXPENSIVE PAN!!!

October 29, 2025
Unprompted review

Reply from HexClad

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We proudly offer a lifetime warranty on our cookware and have sent a request to collect your contact information so we can look into this and assist directly. We’d love the opportunity to help make things right.
– Brittany, HexClad Support

Review of Hallmark Cards


Rated 1 out of 5 stars

Just don’t. Find another website

The most awful experience of ordering a card and chocolates online for a family member in the US. Abandoned Hope of using iPhone. Logged on and finally managed. They need to test their online offering

September 30, 2025
Unprompted review

Review of Next


Rated 4 out of 5 stars

All good

Love Next quality and service - great designs but probably cheaper elsewhere

August 13, 2025

Review of ihateironing


Rated 4 out of 5 stars

Great but not cheap

Always great when I need a huge load to be done

August 29, 2025

Reply from ihateironing

Hello Jannyd,

Thank you for your feedback. We’re delighted that our high standard of service continues to meet your needs, especially for larger loads, and that you value the quality we provide.

We look forward to seeing you for your next collection soon.

Kind regards,
Saf
IHI Customer Care

Review of Hisense UK


Rated 1 out of 5 stars

Awful.

Had fridge for a year. Problem. Spent 1.5 hours waiting for them to answer. Then said out of warranty because delivery date was 6 months after order date. I blame B&Q for stocking it. The HiSense customer service was rude and dismissive. Buy some other make

August 27, 2025
Unprompted review

Review of Jones Bootmaker

Review of Pacifica


Rated 5 out of 5 stars

Helen Johnson was great

Helen Johnson was great. We were frustrated and upset with HiSense - see separate review! But this really sweet lady was calm and nice and I just felt like she cared that we were fed up and had to pay for a repair

August 29, 2025
Unprompted review

Reply from Pacifica

Hello

Thank you for your 5* Reply,

We really appreciate you taking time to provide positive feedback regarding the service you have received from Pacifica

We hope you have a great day

Review of Turtle Mat


Rated 5 out of 5 stars

Personalised doormat

Delivery really fast. Great quality personalised doormat. Love it

July 29, 2025
Unprompted review

Reply from Turtle Mat

Good Afternoon,

Thanks for taking the time to leave this great review.

It's great to hear you love your personalised mat and you were happy with the service.

We look forward to welcoming you back to Turtle Mat soon.

Kind Regards,
Turtle Mat - Laura