There is so much choice. You can order newer and older books and even children's books. The service us quick and if you're buying more than one you can usually get free postage. The customer service,... See more
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Since 2002, World of Books has been on a mission to offer an affordable, sustainable alternative for bookworms who want to save money and help the planet. We're your go-to place for buying and selling both preloved and new books — because we believe stories deserve second (and third, and fourth…) chances. With millions of affordable, high-quality titles, we help people read more and waste less. We also love giving books a fresh lease of life through our World of Books - Sell Your Books platform, where anyone can trade in their unwanted reads for cash. It’s simple, sustainable, and keeps books moving from one reader to the next — just the way we like it. And it doesn’t stop there. Through our World of Books - Sell Your Book Pro brand, we work with charities to buy their excess stock in bulk. That means more money for great causes, less waste heading to landfill, and even more books back in circulation. As a proud Certified B Corp, we don’t just talk the talk. We’re working to become the world’s most sustainable online bookstore — measuring success by the good we do for the planet, the people we support, and the stories we help keep alive.
Free Delivery
Free delivery on qualifying orders
Contact info
United Kingdom
- customerservice@wob.com
- worldofbooks.com
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Prompt service
Good quality books at a great price and…
Good quality books at a great price and speedy delivery x
not worth it
All the books i ordered.minus 2 was described as very good/ new but all was discoloured brown and all spines.were cracked. Damage to covers etc.
Received what I was looking for quickly
I buy all my books from here now
I buy all my books from here now, they come in great times and it a great condition. The prices are a fraction of what you'd buy new and it's helped with the course I've been doing recently, those books would have set me back hundreds!!
Easy to use with no hidden charges at…
Easy to use with no hidden charges at the end. After my first order, they sent me a coupon to add on to my order . I did use it, they honored it and sent the additional book with initial order , and in a timely manner. Only one of the used books had looked a bit rough and wrote on, but I’m ok with it. I’ve ordered plenty of used books from here , without the slightest markings.
Absolutely love World of Books
Absolutely love World of Books
Great books at a fraction of the price and in brilliant condition 💯
Always easy to find the books you need
Always easy to find the books you need, easy to order and delivery is earlier than originally stated. Would recommend without hesitation.
The books aren't as advertised i.e
The books aren't as advertised i.e. they're not in v good condition. One of the books is tatty and has pencil marks. I was inclined to return but not worth the hassle.
got the books
got the books, read the books, happy that this happened , cheap and cheerful
Unbelievable service.
Second hand book was in decent…
Second hand book was in decent condition. Well packaged and they didn't take too long to arrive.
Took a little longer to arrive than I…
Took a little longer to arrive than I expected. But generally good process, I appreciate you have no control over postage
Below expected standard.
One of the books I received was very low quality with damage to the cover and spine in spite of being advertised as ‘very good condition’.
Did not receive book, yet was charged for it.
I still do not have the book I ordered, yet I have been charged for it on my credit card. I went to the post office. They could not find it in the system. I went to the USPS site as the post office suggested. I can't find it on their site, either.
Prompt delivery & book in condition as…
Prompt delivery & book in condition as described. I like that World of Books has such a wide range of books, including less well known & ‘niche’ ones. It would be great if World of Books had a designated & easily identified section specifically for fiction translated into English from other languages.
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