World of Books Reviews 

532,611
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 96,318 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the extensive selection of books, including hard-to-find and vintage editions, available at very competitive prices. People consistently find the ordering process straightforward and appreciate the prompt, efficient delivery. Many reviewers highlight that books often arrive in the excellent condition described, offering great value for money. However, some customers also noted issues with product accuracy or condition. Some people were dissatisfied with books arriving in a worse state than described, citing damages like broken cases, dirty covers, or missing pages. Additionally, a few other people felt they received incorrect items, such as wrong editions, different languages, or missing books from their orders.

What people talk about most

Product

Users describe positive interactions with product, often praising the excellent condition of the books, even... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting the speed and... See more

Quality

People report positive experiences with quality, often finding books in excellent or very good condition as... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the great value and reasonable... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There is so much choice. You can order newer and older books and even children's books. The service us quick and if you're buying more than one you can usually get free postage. The customer service,... See more

Rated 5 out of 5 stars

Speedy delivery as always from this highly recommended seller. Unfortunately due to the inadequate thin plastic packaging one of the three DVD cases was damaged in transit - all the broken bits were... See more

Rated 5 out of 5 stars

World of Books site is easy to navigate. I usually find what I am looking for. Delivery is prompt and because they use Royal Mail rather than a random courier, if I am not in I get a proper card throu... See more

Rated 5 out of 5 stars

I ordered two French books, one fiction book and one book for a toddler. A very good selection of used books. The ones I bought were in excellent condition. The French dictionary had obviously b... See more


Company details

  1. Book Store
  2. Online Marketplace

Written by the company

Since 2002, World of Books has been on a mission to offer an affordable, sustainable alternative for bookworms who want to save money and help the planet. We're your go-to place for buying and selling both preloved and new books — because we believe stories deserve second (and third, and fourth…) chances. With millions of affordable, high-quality titles, we help people read more and waste less. We also love giving books a fresh lease of life through our World of Books - Sell Your Books platform, where anyone can trade in their unwanted reads for cash. It’s simple, sustainable, and keeps books moving from one reader to the next — just the way we like it. And it doesn’t stop there. Through our World of Books - Sell Your Book Pro brand, we work with charities to buy their excess stock in bulk. That means more money for great causes, less waste heading to landfill, and even more books back in circulation. As a proud Certified B Corp, we don’t just talk the talk. We’re working to become the world’s most sustainable online bookstore — measuring success by the good we do for the planet, the people we support, and the stories we help keep alive.

Free Delivery

Free delivery on qualifying orders

Spend over £5 (UK) or $15 (US) and we'll deliver your books to you for free. It's that simple!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

533K reviews

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Asks customers to review

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4.6

All reviews

(532,611)

94,354 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

not worth it

All the books i ordered.minus 2 was described as very good/ new but all was discoloured brown and all spines.were cracked. Damage to covers etc.

July 21, 2026
Rated 5 out of 5 stars

I buy all my books from here now

I buy all my books from here now, they come in great times and it a great condition. The prices are a fraction of what you'd buy new and it's helped with the course I've been doing recently, those books would have set me back hundreds!!

July 21, 2026
Rated 5 out of 5 stars

Easy to use with no hidden charges at…

Easy to use with no hidden charges at the end. After my first order, they sent me a coupon to add on to my order . I did use it, they honored it and sent the additional book with initial order , and in a timely manner. Only one of the used books had looked a bit rough and wrote on, but I’m ok with it. I’ve ordered plenty of used books from here , without the slightest markings.

July 21, 2026
Rated 2 out of 5 stars

The books aren't as advertised i.e

The books aren't as advertised i.e. they're not in v good condition. One of the books is tatty and has pencil marks. I was inclined to return but not worth the hassle.

July 20, 2026
Rated 1 out of 5 stars

Did not receive book, yet was charged for it.

I still do not have the book I ordered, yet I have been charged for it on my credit card. I went to the post office. They could not find it in the system. I went to the USPS site as the post office suggested. I can't find it on their site, either.

July 19, 2026
Rated 5 out of 5 stars

Prompt delivery & book in condition as…

Prompt delivery & book in condition as described. I like that World of Books has such a wide range of books, including less well known & ‘niche’ ones. It would be great if World of Books had a designated & easily identified section specifically for fiction translated into English from other languages.

June 29, 2026

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