Moonpig.com Reviews 

577,505
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 112,347 reviews, reviewers had a great experience with this company. Customers consistently praise the wide selection of customizable products, noting their excellent print quality and personalized options. Many people find the website and card-building tools intuitive and easy to use, making the overall process seamless. Reviewers frequently highlight the fast and efficient delivery service, with many orders arriving quickly, and appreciate the helpful customer service. However, some customers noted issues with order delivery, reporting instances where cards did not arrive or were delayed. A few people also felt that postage costs were too high or that separate postage was charged for multiple items. Additionally, some reviewers desired more advanced editing features or a wider range of design choices.

What people talk about most

Delivery service

Customers are generally satisfied with the delivery service, frequently highlighting its speed and... See more

Product

Clients share positive opinions on product, highlighting the quality and ease of designing personalized cards... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website and app easy to use... See more

Order

People report ambiguous experiences with order, with many finding the process easy and quick, especially when... See more

Service

Reviewers mention positive feedback about service, often highlighting its efficiency, reliability, and speed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Comprehensive range of customisable cards for all occasions. I always find something just right. Easy to personalise with photos and text; really quick too, using photos from phone gallery or even tak... See more

Company replied

Rated 5 out of 5 stars

Fab company and fab products. Moonpig cards are amazing and being able to personalise is just the best. Don't bother buying shop cards and stamps any more as it's easier and not much more expensive to... See more

Company replied

Rated 5 out of 5 stars

What made my experience great you ask? : Everything! Seamless and fast website Great options Flawless software. If all websites were this safe & efficient, no one would be trepidatious about the 'Net... See more

Rated 5 out of 5 stars

I'm absolutely delighted how Nicola helped me with my moonpig order. Nicola looked into my order and immediately sorted a new order to arrive tomorrow at no extra cost. You really cannot bet this 1s... See more

Company replied



Company details

  1. Greeting Card Shop
  2. Flower Delivery
  3. Gift Shop

Written by the company

Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest


Contact info

4.2

Great

TrustScore 4 out of 5

578K reviews

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4.2

All reviews

(577,505)

109,475 reviews in the last 12 months

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Rated 2 out of 5 stars

Paying over £30 for flowers for a…

Paying over £30 for flowers for a 97year olds birthday who is bedridden and then to find out that DPD delivered them damaged...completely unacceptable! I've used Moonpig many times over the years. This is the first time DPD has been used and quite frankly I wont be purchasing flowers again. I don't arrange for a gift to arrived damaged especially flowers! I could have gotten cheaper flowers in perfect condition.

July 20, 2026
Rated 5 out of 5 stars

Amazing Card

Every time there is an occasion at work, I order one of Moonpig's giant cards straight away.

The value, quality, ease of ordering, and the ability to personalise the card are my favourite parts of the whole process. It is always an amazing card, amazing experience and they deliver exactly when they say they will.

My colleague absolutely loved their card, especially seeing all the memories we had shared together.

Thank you very much, Moonpig!

July 9, 2026

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