Prices are great and genuine products sent. Main issue is subscriptions are sent without any prior notice (60 days after signup and no check if I actually need the product yet) and no customer service... See more
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I recently switched from Snapfish to Shutterfly. I make a photobook every year for our two grandchildren. I got so upset trying to use Snapfish I switched and am happy to say I am thrilled with th... See more
No hassle process. Discount was given automatically without having to sign up for anything. Very intuitive website. Check out was easy and delivery was really quick. The product I received was well pa... See more
I was able to purchase a 16.9 oz bottle of Dermalogica ultra calming cleanser from SkincareEssentials for the same price that Ulta was selling their 8.4 oz bottles. Not only did I get twice the produc... See more
Company details
- #116 of 150 best companies in Health and Beauty Shop
- #28 of 37 best companies in Beauty Supply Store
- #6 of 8 best companies in Toiletries Store
Written by the company
SkincareEssentials is your premier destination for prestige, professional-grade skincare and haircare typically only found in your dermatologist's office, luxury spa or salon.
Contact info
P.O Box 1172, 07620, Alpine, United States
- 800-909-6696
- info@skincareessentials.com
- skincareessentials.com
3.9
Great
8K reviews
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it took 2 weeks to ship my purchase
it took 2 weeks to ship my purchase. very slow shipping method
July 12, 2026
My order was placed and my card was…
My order was placed and my card was charged on 7/4.
I received no updates on the order, the status online was pending shipment.
I first reached out on 7/11, but they offered ZERO, as they were not sure what happened to the order
On 7/13, after reaching out more 4x , I was told some products were on back order. Since you had my money, I should have been updated immediately
A portion of the order was a gift, which by this time was late.
And it was shared that product on backorder would MAYBE become available the following week.
Only, after I shared my frustration at their lack of professionalism did they offer me expedited shipment or cancel my orders and a 35% discount.
Since order was already late, expedited shipping should be a given.
Offering me a % discount that is frequently listed is an insult to my intelligence.
July 16, 2026
It was easy to search what I wanted
It was easy to search what I wanted. The ordering process was quick and painless.
July 21, 2026
You convinced me to sign up in order to…
You convinced me to sign up in order to get a 35% discount which I did. And then when I went to put the discount in, it said it wasn't available for my product. I feel like it was a bait and switch.
July 21, 2026
Great price for the cleanser and fast…
Great price for the cleanser and fast shipment. I will order in the future.
July 14, 2026
Give me a refund when you receive the…
Give me a refund when you receive the product back from old address. Improve your order website to verify address when gathering personal date.
July 14, 2026
Great products
Excellent products delivered in a reasonable time frame. I really like when they have sales!
July 13, 2026
Horrible experience!!
Horrible experience!!! DO NOT order from this site!!! I ordered the wrong color foundation by accident, which I only found out when I opened the product (not used- but opened) and paid to return the item and get store credit (which is already bullshit) and after reaching out to them to see if they received my return (apparently they couldn’t be bothered to inform me when they received it) they then told me it was used and I would not be getting store credit or a refund. Insane. Do. Not. Waste. Your. Money!!!!!! They shouldn’t be in the skincare game if this is how they operate.
July 20, 2026
Unprompted review
Looking forward to ordering online again
July 13, 2026
The Ease of Ordering made me a satisfied customer
I haven't received my product yet but it was so easy to navigate through the purchase that I'm sure you will get my hair mask promptly to me! Thanks for a great experience!
New and Loyal Customer
Teresa R.
July 20, 2026
Easy to navigate website and generally…
Easy to navigate website and generally ships very quickly!!
July 20, 2026
I attempted to cancel my order
I attempted to cancel my order - they still shipped.
Before I even received it, I requested a return RMA....and upon receipt, immeditely returned the product. It's been over three weeks since they received it back - no credit. I finally got a response that the "box was damaged" so per their policy, they were unable to give me a refund. It was not damaged when I shipped it back to them.
July 20, 2026
Unprompted review
Fast delivery. Great products.
Always fast delivery. Always great products. Great customer service too!
July 19, 2026
Had a very hard time getting site to…
Had a very hard time getting site to accept one of my payments. I now have 5 $1 pending payments that are mistakes. I hope the bank corrects this.
July 19, 2026
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